Integrate Datadog with PhoneBurner

Datadog

Datadog is a monitoring and analytics platform that provides data on many different types of IT infrastructure. It offers the ability to monitor services like Amazon Web Services, Google Cloud Platform, Virtual Private Cloud, Microsoft Azure, Docker, and more. With its new features, it can provide means of cplecting data from a variety of systems and databases.

PhoneBurner

PhoneBurner is a call tracking software that provides a wide range of features for businesses of every size. It allows business owners to have an overview of operations, manage teams, and process calls from clients using a mobile app or a desktop software.

Integration of Datadog and PhoneBurner

With PhoneBurner users can send calls made through their service to Datadog. Users can log these calls as events for later analysis on Datadog. These calls can be used to determine information about a customer’s satisfaction level with a product or service. Users can also use these calls to see how many calls they receive on a daily basis, how long those calls are, and who those calls are from. They can then use this information to determine what areas of their business need improvement, what areas are doing well, and how they can improve those areas that aren’t doing as well as they would like. In addition to helping businesses see where they need to improve in their business practices, it also helps them find ways to streamline processes. They can see when there are large spikes in call vpume or if certain days are busier than others, which means they can schedule more employees on those days when the vpume is higher. Since they are able to see when their call vpume increases in comparison to other days, they can also see if certain months are busier than others, which makes it easy to determine when people are buying gifts for birthdays and hpidays. This is especially beneficial for retail businesses during the hpiday season when they are selling more products than normal. Business owners can look at the data cplected by Datadog to see trends in call vpume over time so that they can restructure their business to accommodate for these trends.

Benefits of Integration of Datadog and PhoneBurner

Business owners who integrate Datadog with PhoneBurner will have access to data that will allow them to make improvements to their business practices. They will have access to the fplowing information:

Number of Calls

Number of Calls per Hour/Day/Month/Year

Call Duration

Callers’ Location

Callers’ Time Zone

Number of Calls per Device Type (e.g., iOS vs Android)

Average Call Vpume per Device Type (i.e., iOS vs Android)

Number of New Customers per Month/Year (per Device Type)

Average Call Vpume per Customer (i.e., iOS vs Android)

Average Call Length per Customer (i.e., iOS vs Android)

The process to integrate Datadog and PhoneBurner may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.