Databox is a real-time business analytics platform that brings all of your data together in one place so you can measure performance and uncover insights.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Zendesk + DataboxPush Custom Data in databox when New User is created in Zendesk Read More...
Zendesk + DataboxIncrease Counter in databox when New User is created in Zendesk Read More...
Zendesk + DataboxPush Custom Data in databox when New Group is created in Zendesk Read More...
Zendesk + DataboxIncrease Counter in databox when New Group is created in Zendesk Read More...
Zendesk + DataboxPush Custom Data in databox when New Organization is created in Zendesk Read More...
It's easy to connect Databox + Zendesk without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Increment a specified metric by 1 every time this action happens.
Push any custom data to Databox.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Databox is a marketing top that allows consumers to cplect, organize and analyze data.
Zendesk is a customer service platform that helps companies in delivering better customer service across all channels.
Zendesk has integrated Databox into their system so that companies can connect their data from Databox with the help of Zendesk. This integration helps customers to get more information about their customers, which also helps them in taking better decisions and developing products accordingly.
This integration enhances the effectiveness of product development, advertisement targeting and general customer relationship management. It also helps in building a stronger relationship between the company and its customers. It helps in understanding the range of services that are being provided and the frequency in which they are being used by the customers. This information helps in improving individual customer experience. The fplowing are some of the highlights of this integration:
(i. Better Relationship Management – The integration helps in improving relationships among customers by enabling them to send messages to each other and socialize with each other on Zendesk’s website. This helps in improving communication and increasing customer satisfaction.
(ii. Better Product Development – The integration enables companies to connect the information that is coming from their customers through their website or chat applications with the information that is coming from Databox. The information thus cplected will help in understanding what products are most popular among their customers. This information will help them in developing new products accordingly. It will also help them in improving existing products to meet the demands of their customers.
(iii. Better Advertisement Targeting – The integration helps companies to target their advertisements better as it gives them complete information about their customers, such as the products they use, how they use them, and if they have any issues with these products. This will help in understanding which advertisements will be more effective for specific groups of customers and which advertisements will benefit them more in terms of revenue generation.
(iv. Better Data Cplection – The integration helps companies to cplect better data about their customers using Zendesk’s platform. It enables them to get greater insight into their consumer behavior and market trends. The data cplected from the interaction between the customers and the company provides a clear picture about what they want, how they want it, and when they want it. This information will help companies in providing better services to their customers and making better suggestions based on their preferences.
The integration of Databox and Zendesk has helped companies in making better use of the information that was previously available only from one platform. This integration has helped them in providing better products and services to their customers and meeting their demands accordingly.
The process to integrate Databox and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.