Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Customerly + ZendeskUpdate User in Zendesk when New Lead is created in Customerly Read More...
Customerly + ZendeskUpdate Ticket in Zendesk when New Lead is created in Customerly Read More...
It's easy to connect Customerly + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new lead is created.
Triggers when a new user is created.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Attach a tag to an existing user or lead.
Creates or updates a lead.
Creates or updates a new user.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Customerly is an online platform that connects businesses and customers. It allows customers to communicate with businesses easily using social media platforms. The company was created in 2011 by three entrepreneurs, Ryan Williams, Dan Blum and Jeremy Smith. The main aim of the company was to help businesses to get back to their customers no matter what type of business they have. The company was founded in Silicon valley while the headquarters are located in San Francisco. It has a staff of around 40 people and over 30 million users. The company has received several awards including the most innovative web application award from Vator Media. (“About Us”)
Zendesk is a customer service software used by businesses to manage their customer support services. The company was started in Denmark in 2007 by Mikkel Svane, Morten Primdahl and Thomas Pedersen. The main aim of the company was to ease the process of working with customer support service for businesses. The company is headquartered in San Francisco with offices in Copenhagen and Dublin. It has a staff of around 1,200 and over 100000 customers. The company has received several awards including best small business application from CNET, best hosted software provider from CRN, top 10 fastest growing companies from Deloitte and the best managed service provider award from EMA. (“About Us”)
Customerly offers an integration with Zendesk that makes it easier for business owners to work with both platforms. The integration helps enhance the user experience for both businesses and customers because it makes it easier for customers to connect with businesses and it also helps businesses to give better service to their customers. Customers can easily contact businesses on their blogs, phone call or email which results in increased sales for businesses because customers are satisfied with the services they received from a particular business. A good example of this integration is Zendesk which provides a top for creating a chat button on a website that leads to a live chat screen in Zendesk where visitors can chat with a customer service representative. (“Integration”)
The integration of Customerly and Zendesk is beneficial for both customers and businesses because it makes it easier for customers to connect with businesses online and it also helps businesses provide better customer service because they do not have to change their existing systems to make them compatible with Customerly .
Customers can connect with businesses easily because all they need to do is click the chat button on a website that leads them to a live chat screen on Zendesk where they can chat with a customer service representative. Customers can also message on social media platforms such as Facebook, Twitter or Google Plus. This can be useful for business owners because it makes it easier for them to monitor their social media accounts and reply to customers if they receive any messages, questions or complaints about their products or services. Businesses do not have any issues with integrating Customerly with their existing systems because they just need to integrate their existing system with Customerly . (“Benefits”)
Businesses are able to save time and money because they do not have to change their existing system because the integration of Customerly with their system is done automatically when they sign up for Customerly . Businesses also do not have any issues in monitoring social media accounts or replying to customers since all they have to do is create a single view of all messages, questions or complaints received on different social media sites in one place which will make it easier for them to respond quickly and efficiently. (“Benefits”)
The integration of Customerly and Zendesk creates an excellent opportunity for businesses to increase their revenues, reduce their costs and save time by making customer management easy for them using only one platform that integrates both Customerly and Zendesk .
The process to integrate Customerly and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.