Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.
Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
It's easy to connect Customerly + Textline without coding knowledge. Start creating your own business flow.
Triggers when a new lead is created.
Triggers when a new user is created.
Triggers when a new contact message is created.
Attach a tag to an existing user or lead.
Creates or updates a lead.
Creates or updates a new user.
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Customerly is a program that allows a company to create a more personalized experience for their clients. It improves the customer service skills of the employees and allows them to better communicate with their customers. Customerly also allows a company to track how well their customer service is going.
Textline is a program that allows a company to create a virtual phone line. This way, they can view all of their incoming calls at once on a single screen, rather than having to answer each call individually. It can also be used as a way for customers to leave comments and feedback during and after the call.
Integration of Customerly and Textline will improve the customer service skills of all of the employees, as well as improve the overall customer service of your business. Adding these two programs will help you know exactly what issues your customers are having and be able to help them in the best way possible. You can also see which employees are doing their job well and which ones aren’t, so you can be sure that they will be able to handle any situation they come across.
The benefits of integration of Customerly and Textline include:
The process to integrate Customerly and Textline may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.