Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.
Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.
Mention IntegrationsMention + Customerly
Create or Update Lead to Customerly from New Alert in Mention Read More...Mention + Customerly
Create or Update User to Customerly from New Alert in Mention Read More...Mention + Customerly
Add User Tag in Customerly when New Alert is created in Mention Read More...It's easy to connect Customerly + Mention without coding knowledge. Start creating your own business flow.
Triggers when a new lead is created.
Triggers when a new user is created.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
Attach a tag to an existing user or lead.
Creates or updates a lead.
Creates or updates a new user.
Creates a new alert
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(2 minutes)
The purpose of this article is to find out the benefits of integrating Customerly and Mention. To achieve this, I will be looking at what Customerly is, what Mention is as well as outlining their integration. First, I will look at what Customerly is.
Customerly is an integrated platform for managing customer feedback from all channels; social media, reviews, surveys and more. It enables you to engage with your customers on a personal level, track their journey and grow your business.
Customerly was founded in 2012. The founders are the same founders of Flamingo, a Danish technpogy company with 50+ employees that provides its sputions to thousands of businesses in over 100 countries.
In 2015, it was acquired by Mention, a marketing and customer engagement spution that helps growing companies generate more leads, increase sales and improve customer experience.
Integrating Customerly and Mention will enable users to connect their social media accounts together that gives them a single view of their customers’ interactions across all platforms and channels. This enables them to get more data about the relationships between their customers and their content to create the best possible experience. They can then use this data to create campaigns that target their audience.
It will allow businesses to have a better understanding of potential customers and to engage with their current ones more effectively. They can also make use of resources such as customer service agents, channel managers and campaign managers to work together more effectively. For example, when a customer comments on your Facebook page or mentions your brand on Twitter, it will be quickly shared with Customerly so your agent can respond to it immediately.
In addition, they will be able to see all current opportunities and new leads at a glance on one dashboard. They will be notified when something happens and they won’t miss any opportunity or lose any lead again. This can help businesses to drive more traffic through SEO and social media without spending unnecessary time on checking social media accounts, emails or voicemail messages. This enables them to gain more exposure in search engines and social media sites while they save time and energy focusing on other important tasks.
The process to integrate Customerly and Mention may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.