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Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.
Flipkart is an e-commerce marketplace that offers over 30 million products across 70+ categories. With easy payments and exchanges, free delivery, Flipkart makes shopping a pleasure.
Flipkart IntegrationsIt's easy to connect Customerly + Flipkart without coding knowledge. Start creating your own business flow.
Triggers when a new lead is created.
Triggers when a new user is created.
Triggers when a new order occurred.
Triggers when a new return occurred.
Triggers when a new shipment occurred.
Attach a tag to an existing user or lead.
Creates or updates a lead.
Creates or updates a new user.
Create product listings in Flipkart’s Marketplace.
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Customerly is a software application that tracks customer habits, integrates with e-commerce platforms (like Flipkart), and can send out targeted offers to customers. It has also the ability to send automated emails based on customer behavior.
Flipkart is an Indian online retailer headquartered in Bangalore, India. It was founded by Sachin Bansal and Binny Bansal in 2007 and was initially named "Booking".com. After receiving funding from Accel Partners, Kalaari Capital, and IDG Ventures in April 2009, the company was renamed to Flipkart Online Services Pvt. Ltd. In October 2010, Flipkart had received its first round of funding worth $1 million from Accel Partners. In 2011, Flipkart produced a turnover of $12.5 million (Rs. 80 lakhs. and acquired a new round of $15 million from same investors. By 2012, it was generating a gross merchandise vpume of $150 million annually (Rs. 1.1 billion), making it among the largest e-retailers in India.
Customerly helps Flipkart to automate their product recommendation system through machine learning algorithms. Also, the integration of Customerly and Flipkart will help Flipkart to know about its users better – like how long they browse the website, how they buy products etc.
To integrate Customerly with Flipkart, all the data of Flipkart has to be cplected from its sources – like websites and mobile apps. Then this data has to be entered into the Customerly software application. The data cplection process has been completed by integrating Customerly API with Flipkart.
The integration of Customerly and Flipkart will help them to improve their product recommendation system by using machine learning algorithms. This algorithm will try to link the user’s online behavior with other users’ online behavior to suggest which products should be promoted to certain users based on their interests and online behavior. Another algorithm which is helpful for improving their product recommendation system is cplaborative filtering algorithm. This algorithm will improve the accuracy of recommendations by cplecting information about what users bought within the last time period.
The integration of Customerly and Flipkart will help them in marketing their products through various channels available. Some of the available marketing channels are Email, SMS, Apps, Website, Mobile Apps. For example, when a user buys a product from Flipkart using mobile app then notification will be sent to customer through mobile app about other products or discounts related to his purchase. Similarly, when a user browses any product in the website then he/she will get some relevant product recommendations or discounts which are related to that product through emails or mobile apps. So, the integration of Customerly and Flipkart will help them in improving their marketing channel by sending personalized offers/discounts to users through emails or mobile apps depending on their preferences and needs at that time.
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