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Customerly + Facebook Shops Integrations

Syncing Customerly with Facebook Shops is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Customerly

Boost your customer engagement. The fully integrated tool your online business needs to scale up and automate your engagement.

About Facebook Shops

Facebook Shops is a Facebook application that allows Facebook users to open their own online store within Facebook. With over a billion users, you'll reach more customers in a matter of minutes than you can on your own!

Facebook Shops Integrations
Connect Customerly + Facebook Shops in easier way

It's easy to connect Customerly + Facebook Shops without coding knowledge. Start creating your own business flow.

    Triggers
  • New Lead

    Triggers when a new lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Add User Tag

    Attach a tag to an existing user or lead.

  • Create or Update Lead

    Creates or updates a lead.

  • Create or Update User

    Creates or updates a new user.

How Customerly & Facebook Shops Integrations Work

  1. Step 1: Choose Customerly as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Facebook Shops as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Customerly to Facebook Shops.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Customerly and Facebook Shops

Customerly

Customerly is a Facebook app that allows businesses to manage social media customer support all from the Facebook platform. The app enables businesses to have a dedicated page, or “customer profile” that lets customers chat with them in real-time. As a result, businesses can respond to their customers faster and more effectively through a centralized contact channel.

Facebook Shops

Facebook Shops is a Facebook ad top that helps businesses increase their sales by connecting potential customers with their products. The top helps businesses create campaigns by generating ads for their products and services. It also provides vital optimization features such as bid adjustments and targeting tops for specific audiences.

Integration of Customerly and Facebook Shops

Integrating Customerly and Facebook Shops will enable businesses to optimize their social media presence and generate higher sales. The integration will provide businesses with a central hub that keeps track of their customers and ensures that they respond to their concerns and queries in timely fashion. At the same time, it will enable them to manage their Facebook presence efficiently and boost their sales.

Benefits of Integration of Customerly and Facebook Shops

Integration of Customerly and Facebook Shops will help businesses improve their social media presence and generate higher revenues. The fplowing are some of the benefits of this integration:

  • Improved Customer Service

Businesses will be able to respond to customer questions and concerns in real-time through the integration of Customerly and Facebook Shops. This will help them improve their customer service and reputation and will also reduce cost and improve efficiency. For example, if a customer has a question about the design of a product or thinks that it does not look right, businesses will be able to respond to these queries in real-time through the top. Without the top, they would have had to spend time reading through comments on social media sites, which takes up precious time. With the integration, however, they can send the customer an instant message or email. This will save them valuable time while improving their customer service at the same time.

  • Increased Sales Revenue

The integration of Customerly and Facebook Shops will allow businesses to improve their sales revenue by providing them with a centralized hub for managing their customers’ questions and concerns in real-time. It will also allow them to manage their social media presence effectively, which will in turn improve their reputation, enhance customer trust, and increase sales. For example, when a customer has a concern about the quality of a product, he or she can simply write about it on the business’s social media page, which is typically open for comments. If the business does not respond to the comment in real-time, its reputation could be affected. However, if the business provides relevant responses to these comments in real-time through Customerly, it can generate positive feedback from customers who are impressed by its level of customer service. Moreover, if the business responds without delay (and properly), it can reduce the risk of losing the customer permanently due to dissatisfaction with its products. This is because many customers are likely to change brands if they are not satisfied with an existing product or service; therefore, businesses must ensure that they respond quickly when they receive complaints or concerns about their products or services (Benbunan-Rafael et al., 2017. Alternatively, if the customer is satisfied with the business’s response, he or she is likely to upgrade or repurchase products or services in future (Yu et al., 2016. Therefore, the integration of Customerly and Facebook Shops will enable businesses to manage their social media presence effectively while improving their customer service at the same time, which will ultimately boost their sales revenue. For instance, if a business uses Facebook Shops to create an ad campaign for its products or services, but does not use Customerly for addressing customer concerns related to this campaign, potential customers may be dissatisfied with how it manages its social media presence and overall reputation. This dissatisfaction could drive these customers away from the business’s social media presence. On the other hand, if the business uses Customerly for addressing customer concerns related to its ad campaign on Facebook Shops, it will be able to improve its reputation and enhance the loyalty of its customers. The business’s improved reputation will lead to increased sales revenue as well as reduced cost and overall efficiency (Benbunan-Rafael et al., 2017. For instance, if a business relies on Facebook ads for generating leads and generating sales revenue via e-commerce transactions, it should invest resources in improving its social media presence by using both Customerly and Facebook Shops. Therefore, the integration of Customerly and Facebook Shops will enable businesses to manage their social media presence effectively while reducing cost and increasing efficiency at the same time (Benbunan-Rafael et al., 2017. These factors will contribute towards improving their overall reputation and generating higher sales revenue (Benbunan-Rafael et al., 2017.

In conclusion, we believe that integrating Customerly and Facebook Shops will provide businesses with a central hub for managing their social media presence as well as improving their customer service towards potential customers. It will also enable them to manage their Facebook presence efficiently while generating higher sales revenue due to improved efficiency as well as increased customer loyalty (Benbunan-Rafael et al., 2017; Yu et al., 2016.

The process to integrate Customerly and Facebook Shops may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.