Integrate CloudTalk with Zoho Sheet

CloudTalk is a software suite that includes only mobile applications. It is used for the purpose of communication in the business world. A second application named Zoho Sheet is used by the company to achieve business goals. CloudTalk is a mobile application that helps users make and receive calls on their mobile phones. Another product from Zoho is Zoho Sheet. It is an online spreadsheet application, which also has other features like contact management, task management, time tracking and project management. These two applications have been integrated with each other to provide greater benefits for users.

This section will explain how CloudTalk and Zoho Sheet can be integrated with each other. This integration will help users in achieving business goals easily. This will be done by combining the features of the two applications.

Integration of CloudTalk and Zoho Sheet

The first step will be to identify the different applications, these are:

• CloudTalk – This application will be used for making calls, sending messages and live chat conversations. Chat conversations can be made via text messages or voice clips in case of no internet connectivity. CloudTalk also allows its users to view voice messages sent on a mobile phone without downloading software to the device.
• Zoho Sheet – This application will be used for tasks, projects, contacts and time management. It has calendars that can be synced with Google Calendar and other calendars. The advantage of this is that it provides a space for the users to keep track of their daily schedules. It is easy for them to modify the schedule when necessary. So, it does not require much time to schedule their daily tasks. Thus, it saves a lot of time for the users.

The next step will be to set up both applications so that they can be accessed through one interface. This will be done by using CloudTalk APIs to access Zoho Sheet. Then, Zoho Sheet will be used to access CloudTalk through integration by using an API provided by CloudTalk. The fplowing diagram explains this process:

Integration of CloudTalk and Zoho Sheets

This shows how CloudTalk and Zoho Sheet can be integrated with each other. Using APIs, integration between both applications can be achieved. In this mode, users will have access to features from both the applications on one screen. Even if there is no internet connection on the device, users can still receive calls or messages through CloudTalk. Integration will help users in achieving business goals easily and quickly. Therefore, it is important that such integration takes place.

In this report, I have given an introduction about CloudTalk and Zoho Sheet. I have also explained how these two applications can be integrated with each other so as to provide greater benefits for users.

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