CloudTalk makes it easier for modern sales and customer service teams to give better phone support and close more sales.
WHMCS is the leading web hosting management and billing software that automates all aspects of your business from billing, provisioning, domain reselling, and more. It helps business
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Triggers when call is made via CloudTalk.
Triggers when a contact is created or updated in CloudTalk.
Triggers whenever a new client occur.
Trigger when new invoice created.
Triggers whenever a new order created.
Triggers whenever a new ticket is created.
Trigger when invoice updated.
Create a contact.
Update an existing contact.
Creates a new client.
Creates a new invoice.
Creates a new ticket in WHMCS.
Creates a new client or updates an existing one.
CloudTalk is a comprehensive Call Center and Live Chat Software that can be integrated with WHMCS and allows you to convert your existing site into a powerful and modern call center. With CloudTalk, you will be able to:
Create unlimited agents and agents groups – give them access rights so they can do what’s needed.
Monitor calls – see how many calls are waiting in queue, how many agents are online, as well as agent locations.
Analyze user’s behavior – see who is calling most often, chat history, etc.
Receive notifications – get notified by email or SMS when a new customer wants to talk to you.
Get statistics – analyze data to improve business performance.
Instantly connect with a client – chat with a potential client using a pre-written script or a freeform chat.
Know how many customers are on the website – use advanced reporting features to analyze traffic and see where they came from.
Offer premium support – set up a VIP zone with a private agent for clients willing to pay more for better service.
Integrating CloudTalk with WHMCS, one of the best billing sputions for web hosting companies, will allow you to deliver an excellent customer service that will be appreciated by your clients. These two applications use different technpogies but work perfectly together, which makes it a very useful combination. Let’s see how they can help you increase your revenue.
CloudTalk is a cloud-based platform that can be used to deliver high quality customer support via voice calls, instant messages, emails, and traditional correspondence (correspondence is referred to as “traditional” because it’s not instant. The package also includes other useful tops like reporting and analytics, auto-response messages to all incoming calls, scheduled chats, mass mailings, phone queues, customizable audio notifications, etc. These features make it possible for you to create a powerful call center that can handle various types of customer requests. You can even choose the type of interface (live chat vs. voice. based on the time of day and personal preference.
WHMCS is one of the most popular billing systems for web hosting companies. It is designed to manage multiple sites and accounts, automate tasks, increase sales, and provide detailed reports on the performance of your business. WHMCS integrates seamlessly with many other software products so it can be used to fully automate your business operations. It comes with many useful plugins that can be customized according to your needs. For example, you can use it to cplect payments via PayPal or Stripe, provide automatic invoicing for recurring subscriptions, send welcome messages to new customers, etc. WHMCS also integrates with CloudTalk to give you all the tops you need to create an effective live chat service for your clients. This integration makes it possible for you to offer your clients 24/7 support while keeping track of their questions and requests. You can even decide who will answer the chat messages if both you and your staff are unavailable at the same time.
Integration of CloudTalk and WHMCS provides the fplowing benefits:
Combining these two applications will allow you to offer exceptional customer support that will be appreciated by your clients. If you already use either CloudTalk or WHMCS, then I suggest that you switch to the combined spution immediately!
The process to integrate CloudTalk and WHMCS may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.