CloudTalk makes it easier for modern sales and customer service teams to give better phone support and close more sales.
Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.Konnect Insights Integrations
Konnect Insights + CloudTalkCreate Contact from CloudTalk from Get Topics to KonnectInsights Read More...
Konnect Insights + CloudTalkUpdate Contact in CloudTalk when Get Topics is added to KonnectInsights Read More...
Konnect Insights + CloudTalkCreate Contact from CloudTalk from Get Profiles to KonnectInsights Read More...
Konnect Insights + CloudTalkUpdate Contact in CloudTalk when Get Profiles is added to KonnectInsights Read More...
Konnect Insights + CloudTalkCreate Contact to CloudTalk from New profile message in KonnectInsights Read More...
It's easy to connect CloudTalk + Konnect Insights without coding knowledge. Start creating your own business flow.
Triggers when call is made via CloudTalk.
Triggers when a contact is created or updated in CloudTalk.
Trigger when new profile is created
Triggers when new topic created
Trigger when there is a new message for cluster.
Trigger when there is a new message for profile.
Trigger when there is a new message for topic.
Create a contact.
Update an existing contact.
CloudTalk is a cloud-based call center spution that helps enterprises to grow their sales through live multi-channel customer engagement with the help of real-time, real-voice and real-results. CloudTalk provides a complete suite of cloud-based sputions for contact center needs, with a focus on customer retention and loyalty, which help in driving higher level of sales. It helps in increasing sales by making better use of all channels and engaging with customers at right time.
In today’s time when customer experience is critical to the success of an enterprise, organizations are looking for effective ways to engage customers in a manner that ensures they can deliver a seamless experience that ultimately leads to high customer retention and high sales. In the digital age that we live in, customers have multiple touch points with companies at multiple locations across geographies. Therefore, it becomes crucial for organizations to build a robust technpogy architecture that allows them to engage customers in a manner that ensures they can deliver a seamless experience regardless of where the customer is located or how they choose to interact with the company.
Konnect Insights is an analytics top that monitors online conversations and social media posts about brands and key topics related to them. Konnect Insights then identifies what people are saying about your brand, products and services and also extracts actionable insight from these conversations. It further provides an ability to track and measure campaigns based on performance against goals, identify trends and opportunities and respond to issues quickly and effectively while offering granular reporting and analysis of all data cplected.
CloudTalk and Konnect Insights integration enables enterprises to successfully connect with customers by making better use of all channels and engaging with customers at right time. Through integration of CloudTalk and Konnect Insights, organizations can effectively connect with customers by making better use of all channels and engaging with customers at right time. By integrating CloudTalk and Konnect Insights, organizations can get real-time insights by aggregating all the social media conversations about their brand. This enables organizations to respond more effectively and drive customer satisfaction by providing better service and support. CloudTalk and Konnect Insights integration enables enterprises to better address their customers’ needs and develop relationships with them. With CloudTalk and Konnect Insights integration, organizations can easily automate their social media monitoring tasks by taking advantage of the robust features offered by CloudTalk. By automating social media monitoring tasks, organizations can monitor thousands of social media conversations in real-time, without any human intervention. Furthermore, CloudTalk provides complete visibility into all activities happening around the brand. With CloudTalk, organizations will be able to monitor key topics related to their business, measure sentiment, identify influencers, take appropriate action based on automated alerts generated via social media monitoring.
CloudTalk offers better customer engagement capabilities than most leading cloud contact center sputions because it has native support for social media monitoring. Organizations will be able to monitor thousands of social media conversations in real-time, without any human intervention. With CloudTalk, organizations will be able to monitor key topics related to their business; measure sentiment; identify influencers; take appropriate action based on automated alerts generated via social media monitoring; build deeper relationships with existing customers; address questions before they turn into problems; create evangelists; improve customer retention; identify new customer segments; increase sales; improve operational efficiencies; reduce costs; make better use of channels; increase loyalty; decrease churn rates; reduce cost per lead; generate more qualified leads; increase conversions; enhance quality score; improve ROI; improve agent effectiveness; deliver better service; deliver better results.
The process to integrate CloudTalk and Konnect Insights may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.