CloudTalk + Flipkart Integrations

CloudTalk is a cloud-based customer service platform that allows companies to provide helpdesk services. CloudTalk API can be integrated with different platforms and help organizations connect their apps, websites and support channels. CloudTalk API provides a better user experience for the end users. It also helps organizations save time and money.

Flipkart is an online shopping store in India. Flipkart was founded in 2007 by Sachin Bansal and Binny Bansal. In 2012 Amazon acquired Flipkart for $2.9 billion. Amazon had to face a lot of implications from the Indian government after the acquisition. Amazon had to sell its stake in the company to comply with the Indian government norms. Amazon has been trying to get back into the Indian ecommerce market ever since it had to leave the country. Amazon is using Flipkart’s marketplace to get a foot in the door in India’s e-commerce market.

The integration of CloudTalk API and Flipkart will allow Amazon to acquire a strong foothpd in India’s ecommerce market. Amazon will use Flipkart’s technpogy and Flipkart’s flywheel to improve its operations in India. Amazon will be able to leverage CloudTalk API to provide better customer service. Amazon can have a unified view on all their products, websites, and mobile apps using Cloudtalk API.

CloudTalk API makes it easy for Amazon to manage customer support across mobile apps, websites, and social media channels. Amazon will be able to create a single omnichannel experience for their customers using CloudTalk API. Amazon can use CloudTalk API to increase their support vpume without increasing their support team. Support vpume means the number of tickets received per day, week or month. Amazon can provide better customer service with less resources using CloudTalk API.

CloudTalk API allows Amazon to support multiple languages like English, German, Spanish, French, Italian, Dutch, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Portuguese, Arabic, Turkish, Indonesian, Thai, Vietnamese, Russian, Ppish, Ukrainian, Czech, Hebrew, Romanian, Bulgarian, Estonian, Latvian, Lithuanian, Hindi, Marathi, Bengali etc. Amazon will be able to provide support in different languages without increasing their support team. Amazon can also transfer tickets from one language to another depending on the location of the user who sent the ticket.

CloudTalk API allows Amazon to send live chat messages to customers when they are on any of their websites or mobile apps. CloudTalk API gives Amazon the capability to merge chat messages with tickets if it is needed. CloudTalk API allows Amazon to send automatic messages whenever tickets are updated by users through their Facebook Messenger Bot. CloudTalk API will allow Amazon to integrate chat messages into customer support tickets automatically even if the customers are not chatting with Amazon support directly. This feature will save a lot of time for Amazon support team.

CloudTalk API allows Amazon to integrate messaging platforms like Facebook Messenger with their website backend system through APIs. Amazon can receive messages from their customers on Facebook Messenger. Amazon can send messages back to their customers easily through Facebook Messenger by integrating Facebook Messenger APIs with CloudTalk API.

CloudTalk API allows Amazon to implement chatbots on their websites and mobile apps easily using various modules. Amazon can integrate chatbots with Google Assistant instantly using CloudTalk API. These features will help Amazon provide better customer service while saving time and money compared to traditional methods. Google Assistant has more than 50 million monthly active users which is twice that of Alexa. This means that Amazon can reach more customers by implementing Google Assistant bot on their website instantly using CloudTalk API.

CloudTalk API can help Amazon compete against other ecommerce giants like Flipkart and Alibaba in the Indian Marketplaces quickly without any major problems regarding customer service or scalability issues.

The process to integrate CloudTalk and Flipkart may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.