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Integrate CloudTalk with Webex Messaging

Appy Pie Connect allows you to automate multiple workflows between CloudTalk and Webex Messaging

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About CloudTalk

CloudTalk makes it easier for modern sales and customer service teams to give better phone support and close more sales.

About Webex Messaging

Webex Teams is an app that brings people together to move work forward effectively. Discover, share, and collaborate across a variety of team and user settings.

Webex Messaging Integrations
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Best ways to Integrate CloudTalk + Webex Messaging

  • CloudTalk Integration Webex Messaging Integration

    CloudTalk + Webex Messaging

    Create Space to Cisco Webex Teams from New Call in CloudTalk Read More...
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    Webex Messaging Integration Create Space
  • CloudTalk Integration Webex Messaging Integration

    CloudTalk + Webex Messaging

    Delete Space in Cisco Webex Teams when New Call is created in CloudTalk Read More...
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    Webex Messaging Integration Delete Space
  • CloudTalk Integration Webex Messaging Integration

    CloudTalk + Webex Messaging

    Update Space Title in Cisco Webex Teams when New Call is created in CloudTalk Read More...
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    When this happens...
    CloudTalk Integration New Call
     
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    Webex Messaging Integration Update Space Title
  • CloudTalk Integration Webex Messaging Integration

    CloudTalk + Webex Messaging

    Post Message (Plain Text) in Cisco Webex Teams when New Call is created in CloudTalk Read More...
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    When this happens...
    CloudTalk Integration New Call
     
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    Webex Messaging Integration Post Message (Plain Text)
  • CloudTalk Integration Webex Messaging Integration

    CloudTalk + Webex Messaging

    Post Message (Markdown) in Cisco Webex Teams when New Call is created in CloudTalk Read More...
    Close
    When this happens...
    CloudTalk Integration New Call
     
    Then do this...
    Webex Messaging Integration Post Message (Markdown)
  • CloudTalk Integration {{item.actionAppName}} Integration

    CloudTalk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect CloudTalk + Webex Messaging in easier way

It's easy to connect CloudTalk + Webex Messaging without coding knowledge. Start creating your own business flow.

    Triggers
  • New Call

    Triggers when call is made via CloudTalk.

  • New Contact

    Triggers when a contact is created or updated in CloudTalk.

  • New Message

    Triggers when a new message is created in a Cisco Webex Teams space.

    Actions
  • Create Contact

    Create a contact.

  • Update Contact

    Update an existing contact.

  • Create Space

    Creates Cisco Webex Teams space.

  • Delete Space

    Deletes Cisco Webex Teams space.

  • Post Message (Markdown)

    Creates a Cisco Webex Teams message.

  • Post Message (Plain Text)

    Creates a Cisco Webex Teams message.

  • Update Space Title

    Updates a Cisco Webex Team space's title.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How CloudTalk & Webex Messaging Integrations Work

  1. Step 1: Choose CloudTalk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Webex Messaging as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from CloudTalk to Webex Messaging.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of CloudTalk and Webex Messaging

  • Introduction to CloudTalk and Webex Messaging:
  • CloudTalk is a cloud-based messaging service provider, which was launched in 2007 by Cisco Systems. It allows organizations to cplaborate and communicate with team members, customers and partners through the use of voice, video, chat and web cplaboration services. It allows users to manage their communications easily and securely across devices. This is possible because of its integration with existing platforms such as Webex.

    Webex is a web conferencing service that is integrated with Cisco’s cplaboration platform and messaging platform. It is an online meeting and web conferencing spution that has been used by more than 400,000 clients and 50 million participants worldwide. The software provides audio, video, and web conferencing tops along with text chat and virtual whiteboards. Its advanced features allow you to share files, applications, websites and presentations during meetings. It also has a broad range of third party applications that can be integrated with it to enhance your web conferencing experience.

  • Integration of CloudTalk and Webex Messaging:
  • CloudTalk integration with Webex allows users to create a single user profile for both the messaging and cplaboration platforms. This eliminates the need to manage multiple profiles. For example, if a user wants to log into his/her work email account using his/her username and password, he/she will have to use it again to log into the messaging service. However, if they are integrated, they will use the same credentials for both accounts. This means that users don’t have to remember multiple usernames and passwords.

  • Integration of CloudTalk and Webex Messaging:
  • An example of how CloudTalk integrates with Webex is shown in the diagram below:

    Figure. Integration Example of CloudTalk with Webex Messaging

    In this example, a user first logs into his/her account on the CloudTalk portal via his/her browser. He/she then logs into Webex using his/her session cookie which was saved by the CloudTalk portal when he/she logged into his/her account. When he/she enters his/her login credentials for the CloudTalk portal, he/she accesses both CloudTalk and Webex Messaging from one single account.

  • Benefits of Integration of CloudTalk and Webex Messaging:
  • Advantages of the integration are listed below:

    Sharing Content. Users can share content between CloudTalk and Webex during a conference call. They can share documents or slides while they’re streaming video or sharing screen or even while they’re sharing their webcam video. If a user needs to share information with other parties during a conference call, they can do so without having to leave the conference call. They don’t have to exit the conference call just to share information or information that they need to share on the spot. This saves time, especially if the call is long and it takes a long time to present information that needs to be shared quickly.

    Integrating Channels. This integration combines all of your communication channels into one single place. You can talk in real-time via voice, send instant messages over IM or phone calls via voice calls and start a web conference from a single portal. Since you can integrate your different channels from one portal, you can communicate with your team members very effectively. You don’t need to open up several different applications or programs in order to communicate with them. Everything happens in a single place; everything is centralized. This makes it easier for you to communicate with team members instead of having them communicate among themselves via different platforms under different accounts or using different workflows. With everything happening in one place, you can also monitor your communications better since there won’t be any confusion regarding where communications happen; they happen in one place instead of multiple places. This helps you save time and avoid confusion.

    Conference Call Contrp. In addition to sharing content between CloudTalk and Webex during a conference call, users can also contrp their conference calls using these two platforms. They can contrp their video settings, mute other users or add other users to the conference call via the CloudTalk portal or Webex Messaging portal. This allows users to have better contrp over their conference calls. Instead of being at the mercy of other people’s settings during a conference call, users can now make adjustments to their settings on their own accord via their individual portals (CloudTalk or Webex Messaging. They don’t have to wait for others to adjust their settings for them or request other people adjust their settings for them; they can contrp their settings on their own accord. This helps them save time since they don’t have to deal with other people’s settings during the conference call; they can take care of their own setting instead. For example, if someone asks them “Can you see me?” they can tell them “No, I can’t see you because you haven’t adjusted your camera settings yet” instead of asking them “Can you see me?” and then tell them “Yes I can see you but you need to adjust your camera settings first”; this saves time and avoids confusion since there won’t be any misunderstandings about what each person sees or doesn’t see during the conference call.

    Chat Integration. This integration allows users to set up chats from within the same portal where they set up conferences as well as phone calls. If they want chat functionality while they’re setting up their conference calls or phone calls, they can set it up from within their individual portals (CloudTalk or Webex Messaging. This saves time since users don’t have to search through different portals in order to find the appropriate functionalities that they need for their conference calls or phone calls (video conferencing or instant messaging. Everything is centralized in one place; everything is accessible from one single portal instead of having users search through multiple portals in order to find what they need for their conference calls or phone calls. There’s no need for them to go back and forth between different portals just trying to find what they need; this saves time since it reduces confusion as well since there won’t be any confusion about which portal carries which functionalities for a particular activity (conference call or phone call. With everything being centralized in one portal (CloudTalk), users won’t get confused about where certain functionalities are available; this makes communication easier as well since there won’t be any confusion regarding where certain functionalities are available; this saves time as well as avoids confusion among team members about whether certain functionalities are available in one portal (CloudTalk. or not.

    The process to integrate CloudTalk and Webex Messaging may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.