Cliniko is a cloud-based practice management application that helps healthcare firms manage appointment scheduling, invoicing, and payment processing, among other things. It allows doctors to document patients' health records using customized templates and drag-and-drop capability to include photographs, diagrams, and treatment notes.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Cliniko + ZendeskCreate Ticket to Zendesk from New or Updated Contact in cliniko Read More...
Cliniko + ZendeskUpdate User in Zendesk when New or Updated Contact is created in cliniko Read More...
Cliniko + ZendeskCreate Organization to Zendesk from New or Updated Contact in cliniko Read More...
Cliniko + ZendeskUpdate Ticket in Zendesk when New or Updated Contact is created in cliniko Read More...
It's easy to connect Cliniko + Zendesk without coding knowledge. Start creating your own business flow.
Triggered when an individual appointment is cancelled.
Triggered when an individual appointment is deleted.
Trigger when a patient is created.
Triggered when a new contact is created or updated.
Triggered when a group appointments is created or updated.
Triggered when an individual appointments is created or updated.
Triggered when a patient is created or updated.
Triggered when a practitioner is created or updated.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a Appointment.
Creates a Contact
Creates a Patient Details.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Cliniko is an online software for doctors, and Zendesk is a help desk software. Cliniko is used for scheduling the patient’s appointment, integration with other medical tops, and sending emails to patients. On the other hand, Zendesk is used for receiving the customer service requests, tracking the customer support cases, and maintaining the customers’ satisfaction. Clinicaliko and Zendesk have a very close feature that makes it possible to integrate them together. Therefore, Cliniko and Zendesk integration can be done by using Zendesk API to gain additional benefits.
Cliniko and Zendesk integration provides various benefits for the users of both softwares. Cliniko Zendesk integration mainly serves three purposes:
Integration of emailing system Integration of data sharing between two platforms Integration of cplaboration between employee and customers
Emailing system integration in Cliniko and Zendesk is one of the main advantages of Cliniko Zendesk integration. This function allows the user to communicate with the patients using a single email address. It helps to improve the efficiency of sending emails to customers. This is also a good way to make sure that all the customers can get the same message and at the same time. The emailing system integration in Cliniko and Zendesk can be set up using Zendesk API. This will allow users to receive any request from customers by email without any problem.
Data sharing between Cliniko and Zendesk is another main advantage of using Cliniko Zendesk integration. Using this function, users can easily share their data from one platform to another. Thus, the data from Cliniko can be imported to Zendesk for better management of customer list. In addition, users can also export their data from Zendesk to Cliniko if they want to manage their data more efficiently. This process can be done using Zendesk API.
Cplaboration between employees and customers in Cliniko and Zendesk is one of the key features of Cliniko and Zendesk integration. Using this feature, users are able to start working on a case by directly visiting the website and starting a case using their login account. This is also a good way to keep track of open cases in both sites at once. In this case, the user can create a ticket in Zendesk when he/she needs more information from the customer or vice versa. The benefit of working together is that one team works on it while the other team reviews it. As a result, there are fewer mistakes made during this process. For this process, you need to use Google API as well as Zendesk API.
In conclusion, Cliniko and Zendesk integration can be done by using Zendesk API to gain some benefits such as emailing system integration, data sharing between two platforms, and cplaboration between employee and customers.
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