Integrate Podio with Freshdesk
Appy Pie Connect allows you to automate multiple workflows between Podio and Freshdesk
- No code
- No Credit Card
- Lightning Fast Setup
Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsBest ways to Integrate Podio + Freshdesk
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Freshdesk + Slack
Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...When this happens...
New Ticket
Then do this...
Send Channel Message
If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.How this Freshdesk - Slack integration Works- A new ticket is created in Freshdesk
- Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
What You Need- A Freshdesk account
- A Slack account
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When this happens...
New Ticket
Then do this...
Create Task
Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.How It Works- A new ticket is created on Freshdesk
- Appy Pie Connect automatically creates a task for it in Asana
What You Need- A Freshdesk account
- An Asana account
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When this happens...
Update Ticket
Then do this...
Create Task
If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.How this this Freshdesk-Asana integration Works
- A ticket is updated on Freshdesk
- Appy Pie Connect automatically creates a new task in Asana
What You Need- A Freshdesk account
- An Asana account
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When this happens...
New Ticket
Then do this...
Create Card
Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.How this integration Works- A ticket is added in Freshdesk
- Appy Pie Connect automatically creates a new Trello card
What You Need- A Freshdesk account
- A Trello account
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When this happens...
Update Ticket
Then do this...
Create Issue
When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.How this Freshdesk - GitHub integration works- A ticket is updated on Freshdesk
- Appy Pie Connect automatically creates an issue in GitHub
What You Need- A Freshdesk account
- A GitHub account
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Podio + Freshdesk without coding knowledge. Start creating your own business flow.
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Application UpdatedTriggers when the application is updated.
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Comment Deleted
Triggers when a comment is deleted.
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File Change
Triggers when an attachment on an item change.
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Item Deleted
Triggers when you delete an item.
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Item Updated
Triggers when you update an existing item, record or entry in an app (standard or custom). Does not trigger on comments.
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New Application
Triggers when a new Application is created.
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New Comment
Triggers when a new comment is created.
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New Organizations
Triggers when a new organization is created.
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New Task
Triggers when a new task is created.
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New View
Triggers when a new view is created.
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New Workspace
Triggers when a new workspace is created in the organization.
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Task Delete
Triggers when a task is deleted.
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Task Updated
Triggers when you update a task.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Create Status
Add a status update to a workspace stream.
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Create Task
Create a new task.
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Create a Item
Create a new item, record or entry inside an app (standard or custom).
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Update Item
Update Item.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
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How Podio & Freshdesk Integrations Work
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Step 1: Choose Podio as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Podio to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
