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Webex Messaging + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Webex Messaging and Zendesk

  • No code
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  • Lightning Fast Setup
About Webex Messaging

Webex Teams is an app that brings people together to move work forward effectively. Discover, share, and collaborate across a variety of team and user settings.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate Webex Messaging + Zendesk

  • Webex Messaging Zendesk

    Webex Messaging + Zendesk

    Create Ticket to Zendesk from New Message in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging New Message
     
    Then do this...
    Zendesk Create Ticket
  • Webex Messaging Zendesk

    Webex Messaging + Zendesk

    Update User in Zendesk when New Message is created in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging New Message
     
    Then do this...
    Zendesk Update User
  • Webex Messaging Zendesk

    Webex Messaging + Zendesk

    Create User to Zendesk from New Message in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging New Message
     
    Then do this...
    Zendesk Create User
  • Webex Messaging Zendesk

    Webex Messaging + Zendesk

    Create Organization to Zendesk from New Message in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging New Message
     
    Then do this...
    Zendesk Create Organization
  • Webex Messaging Zendesk

    Webex Messaging + Zendesk

    Update Ticket in Zendesk when New Message is created in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging New Message
     
    Then do this...
    Zendesk Update Ticket
  • Webex Messaging {{item.actionAppName}}

    Webex Messaging + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Webex Messaging + Zendesk in easier way

It's easy to connect Webex Messaging + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers when a new message is created in a Cisco Webex Teams space.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Space

    Creates Cisco Webex Teams space.

  • Delete Space

    Deletes Cisco Webex Teams space.

  • Post Message (Markdown)

    Creates a Cisco Webex Teams message.

  • Post Message (Plain Text)

    Creates a Cisco Webex Teams message.

  • Update Space Title

    Updates a Cisco Webex Team space's title.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Webex Messaging & Zendesk Integrations Work

  1. Step 1: Choose Webex Messaging as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Webex Messaging to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Webex Messaging and Zendesk

Webex Messenger is a software application created by Cisco Systems Inc. (a multinational technpogy company. that enables secure conversations between users with the use of instant messaging service. It can be integrated and used with Zendesk or Cisco Spark. Webex is also known as Webex Calling and Webex Meetings.

Zendesk is a customer service software platform that assists companies in receiving, tracking and managing their customers’ requests. The software can be integrated with the use of Webex Messenger to receive, track and manage customer requests on the Webex Messenger.

Integration of Webex Messaging and Zendesk

The integration between Webex Messenger and Zendesk is beneficial for the users because it eliminates the need for using multiple software applications and the learning of using different user interfaces. It saves time and effort for the users and reduces operational costs.

  • Benefits of Integration of Webex Messenger and Zendesk
  • All the benefits of integration of Webex Messenger and Zendesk are:

    • The integration enables users to share messages from one chat conversation to another chat conversation within a group chat session so that all members of the group can see it.
    • Users can share links, documents, files and photos with other users in a chat session directly from Webex Messenger which saves time when downloading them to each device individually.
    • There is no need for the client side to install multiple software applications because the users can use Webex Messenger from any web browser.
    • Video sharing is more convenient because the users can share videos in each chat session directly from Webex Messenger to other devices without downloading them to each device separately.
    • The integration saves time and effort for the users because they do not need to change between different user interfaces when using various functions of Webex Messenger within each chat session.
    • The integration reduces costs for the users because it makes it easier for them to use multiple software applications without installing them on each device individually.

    In conclusion, integration of Webex Messenger and Zendesk is beneficial for the users because it reduces costs and efforts for them while making it easier for them to use multiple software applications without downloading them on each device individually.

    The process to integrate Webex Messaging and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.