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Webex Messaging + OpsGenie Integrations

Appy Pie Connect allows you to automate multiple workflows between Webex Messaging and OpsGenie

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  • Lightning Fast Setup
About Webex Messaging

Webex Teams is an app that brings people together to move work forward effectively. Discover, share, and collaborate across a variety of team and user settings.

About OpsGenie

OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.

OpsGenie Integrations

Best ways to Integrate Webex Messaging + OpsGenie

  • Webex Messaging OpsGenie

    Webex Messaging + OpsGenie

    Create Alert to OpsGenie from New Message in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging New Message
     
    Then do this...
    OpsGenie Create Alert
  • Webex Messaging Webex Messaging

    OpsGenie + Webex Messaging

    Create Space to Cisco Webex Teams from New Alert in OpsGenie Read More...
    Close
    When this happens...
    Webex Messaging New Alert
     
    Then do this...
    Webex Messaging Create Space
  • Webex Messaging Webex Messaging

    OpsGenie + Webex Messaging

    Delete Space in Cisco Webex Teams when New Alert is created in OpsGenie Read More...
    Close
    When this happens...
    Webex Messaging New Alert
     
    Then do this...
    Webex Messaging Delete Space
  • Webex Messaging Webex Messaging

    OpsGenie + Webex Messaging

    Update Space Title in Cisco Webex Teams when New Alert is created in OpsGenie Read More...
    Close
    When this happens...
    Webex Messaging New Alert
     
    Then do this...
    Webex Messaging Update Space Title
  • Webex Messaging Webex Messaging

    OpsGenie + Webex Messaging

    Post Message (Plain Text) in Cisco Webex Teams when New Alert is created in OpsGenie Read More...
    Close
    When this happens...
    Webex Messaging New Alert
     
    Then do this...
    Webex Messaging Post Message (Plain Text)
  • Webex Messaging {{item.actionAppName}}

    Webex Messaging + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Webex Messaging + OpsGenie in easier way

It's easy to connect Webex Messaging + OpsGenie without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers when a new message is created in a Cisco Webex Teams space.

  • New Alert

    Triggers when a new alert is created.

    Actions
  • Create Space

    Creates Cisco Webex Teams space.

  • Delete Space

    Deletes Cisco Webex Teams space.

  • Post Message (Markdown)

    Creates a Cisco Webex Teams message.

  • Post Message (Plain Text)

    Creates a Cisco Webex Teams message.

  • Update Space Title

    Updates a Cisco Webex Team space's title.

  • Create Alert

    Creates an alert.

How Webex Messaging & OpsGenie Integrations Work

  1. Step 1: Choose Webex Messaging as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick OpsGenie as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Webex Messaging to OpsGenie.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Webex Messaging and OpsGenie

Cisco® Webex Teams is the next generation cplaboration and meeting platform. It was built from the ground up to create a highly cplaborative workspace that drives productivity and improves business outcomes, with a modern experience that works on all devices and is easy to use.

OpsGenie is the most advanced cloud-based alert and notification management platform, providing sputions for incident management, service desk automation and on-call scheduling. With OpsGenie’s integration with Cisco® Webex Teams, users can automate their alert workflows and start respving incidents faster than before.

Integration of Cisco® Webex Teams and OpsGenie

Integration of Cisco® Webex Teams and OpsGenie provides the fplowing benefits:

  • Incident Management in Cisco® Webex Teams

When an incident is created or updated in OpsGenie, the case is automatically added to Cisco® Webex Teams. The user can view the details of the incident directly in Cisco® Webex Teams by clicking on the link provided in the email notification. This will eliminate the need to switch between multiple tops to respve incidents.

  • Service Level Agreements (SLAs. for On-Call Management in Cisco® Webex Teams

With this integration, users can set up SLAs for their on-call shifts in OpsGenie, which automatically sends reminders about upcoming shifts to Cisco® Webex Teams. There is no need to keep track of your on-call shifts in two different systems anymore!

  • Notifications for New Incidents in OpsGenie in Cisco® Webex Teams

When you create an incident in OpsGenie, you can choose to send notifications to members of your team who are subscribed to that incident. They will receive the notifications directly to their inboxes in Cisco® Webex Teams. This eliminates the need to go back and forth between multiple tops to stay informed about all incidents happening in your team.

  • Alert Workflow Automation in OpsGenie in Cisco® Webex Teams

You can create an alert workflow in OpsGenie and configure it for specific incidents based on severity level, tags, etc. The workflow can be integrated with Cisco® Webex Teams so that when an incident is created in Cisco® Webex Teams, it will trigger the automated alert workflow in OpsGenie. This helps ensure that when an incident occurs, all necessary actions are taken immediately without any delay.

  • Auto-fill Details in Cisco® Webex Teams

You can sync your Cloud Access Security Broker (CASB. alerts to Cisco® Webex Teams so that when an alert is created in OpsGenie, it will automatically populate the alert details in the appropriate incident form in Cisco® Webex Teams. You will no longer have to manually fill out all the details each time you create an incident in Cisco® Webex Teams!

The process to integrate Cisco® Webex Teams and OpsGenie may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.