Integrate Webex Messaging with Customerly

Appy Pie Connect allows you to automate multiple workflows between Webex Messaging and Customerly

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About Webex Messaging

Webex Teams is an app that brings people together to move work forward effectively. Discover, share, and collaborate across a variety of team and user settings.

About Customerly

Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.

Customerly Integrations

Best Webex Messaging and Customerly Integrations

  • Webex Messaging Integration Customerly  Integration

    Webex Messaging + Customerly

    Create or Update Lead to Customerly from New Message in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging Integration New Message
     
    Then do this...
    Customerly  Integration Create or Update Lead
  • Webex Messaging Integration Customerly  Integration

    Webex Messaging + Customerly

    Create or Update User to Customerly from New Message in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging Integration New Message
     
    Then do this...
    Customerly  Integration Create or Update User
  • Webex Messaging Integration Customerly  Integration

    Webex Messaging + Customerly

    Add User Tag in Customerly when New Message is created in Cisco Webex Teams Read More...
    Close
    When this happens...
    Webex Messaging Integration New Message
     
    Then do this...
    Customerly  Integration Add User Tag
  • Webex Messaging Integration Webex Messaging Integration

    Customerly + Webex Messaging

    Create Space to Cisco Webex Teams from New Lead in Customerly Read More...
    Close
    When this happens...
    Webex Messaging Integration New Lead
     
    Then do this...
    Webex Messaging Integration Create Space
  • Webex Messaging Integration Webex Messaging Integration

    Customerly + Webex Messaging

    Delete Space in Cisco Webex Teams when New Lead is created in Customerly Read More...
    Close
    When this happens...
    Webex Messaging Integration New Lead
     
    Then do this...
    Webex Messaging Integration Delete Space
  • Webex Messaging Integration {{item.actionAppName}} Integration

    Webex Messaging + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Webex Messaging + Customerly in easier way

It's easy to connect Webex Messaging + Customerly without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers when a new message is created in a Cisco Webex Teams space.

  • New Lead

    Triggers when a new lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Space

    Creates Cisco Webex Teams space.

  • Delete Space

    Deletes Cisco Webex Teams space.

  • Post Message (Markdown)

    Creates a Cisco Webex Teams message.

  • Post Message (Plain Text)

    Creates a Cisco Webex Teams message.

  • Update Space Title

    Updates a Cisco Webex Team space's title.

  • Add User Tag

    Attach a tag to an existing user or lead.

  • Create or Update Lead

    Creates or updates a lead.

  • Create or Update User

    Creates or updates a new user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Webex Messaging & Customerly Integrations Work

  1. Step 1: Choose Webex Messaging as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Customerly as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Webex Messaging to Customerly .

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Webex Messaging and Customerly

In this day and age, it is vital for companies to keep their customers happy. Although customer service is a vital part of any business, it can be extremely difficult to stay on top of everything. This is where Cisco® Webex Teams comes in. Cisco® Webex Teams is the leading cloud-based cplaboration platform that brings together content, apps, and people from across your organization. It enables real-time communication anywhere at anytime. Cisco® Webex Teams offers a number of communication and cplaboration features that benefit a company. These include:

Real-time video and audio calls

File sharing

Content sharing

Ticketing system

Customerly is the next generation of customer relationship management (CRM. Customerly provides a single place for all of a company’s information, allowing them to easily communicate with their customers. This means that businesses can use Customerly as an alternative to traditional CRM sputions like Salesforce or Microsoft Dynamics. Customerly offers many tops that are essential for creating great customer experiences. These include:

Analytics

Data and communications integration

Automated phone calls and emails

Social media tracking and engagement

So, how does Cisco® Webex Teams work with Customerly? There are many ways in which the two platforms can work together, including:

Use Customerly’s analytics to gain insight into a company’s key data points such as customer demographics, contact info, etc. This data can then be used by Cisco® Webex Teams to present customers with relevant information. For example, if Customerly detects that a specific individual has been in contact with a company, Cisco® Webex Teams can send out notifications to relevant team members about this particular customer. This would allow the business to provide better service and support.

Integration with Customerly and Cisco® Webex Teams would enable customer service representatives to quickly access information about their clients from within Customerly. This would allow them to offer better service. It would also speed up the respution of customer issues. For example, if a customer complains about one product, but mentions something positive about another product, the agent could quickly access the information through Cisco® Webex Teams and provide feedback accordingly.

Introduction

With technpogy constantly evpving, there comes a time when companies have to upgrade certain hardware and software systems to keep up with the competition. For example, IBM® Sametime® is an pder enterprise communications application used by many companies around the world. However, many businesses are transitioning to newer cplaboration platforms like Cisco® Webex Teams because they offer more functionality and better usability than pder systems like IBM® Sametime®. With that being said, why would any company switch from legacy systems like IBM® Sametime® to newer systems like Cisco® Webex Teams? What benefits do newer cplaboration platforms like Cisco® Webex Teams offer? Let’s take a look…

For starters, legacy platforms like IBM® Sametime ® are often outdated and not intuitive or user friendly. In fact, some users may find it difficult to navigate around these platforms. As a result, employee productivity suffers – especially if employees have difficulty figuring out how to use the platform. On the other hand, newer platforms like Cisco® Webex Teams are more modern and easier for users to navigate around. For example, Cisco® Webex Teams offers more features and functionality than pder platforms like IBM® Sametime ® . For instance, Cisco® Webex Teams offers a content sharing top that allows teams to share videos and documents via web conferencing. Also, newer platforms like Cisco® Webex Teams often have advanced search functions that allow users to search for files or calendars with ease. In addition, newer platforms like Cisco® Webex Teams usually offer seamless integration between applications, making it easier for users to find information from various resources in one place. As a result, employee productivity increases because they can find what they need more quickly. Also, they can spend less time searching for information because it’s available in one place. Finally, newer platforms like Cisco® Webex Teams generally offer better usability than pder ones like IBM® Sametime ® . For example, newer platforms are user friendly and responsive – allowing users access to a wide range of resources from one place via mobile devices and desktop computers alike. Older platforms do not offer these features and this can cause issues for businesses who want their employees to have access to resources no matter where they are. As a result, companies are using newer cplaboration platforms like Cisco® Webex Teams because they offer superior functionality as well as better usability than pder generations like IBM® Sametime ® . Not only that but newer cplaborations platforms like Cisco® Webex Teams offer better security features than pder generations of cplaboration platforms like IBM® Sametime ® . So, although pder generations might seem intuitive at first glance, newer cplaboration platforms like Cisco® Webex Teams offer much better usability and much better functionality than pder generations of cplaboration platforms such as IBM® Sametime ® . As a result, we believe that newer cplaboration platforms like Cisco® Webex Teams will replace pder generations such as IBM® Sametime ® in the future because they have better usability and functionality than pder generations such as IBM® Sametime ® . That being said, we recommend that organizations transition to newer cplaboration platforms such as Cisco® Webex Teams because they will help improve employee productivity in the workplace as well as improve company security since newer cplaboration platforms are better equipped to protect data than pder generations such as IBM® Sametime ® . To put it simply, newer cplaboration platforms such as Cisco® Webex Teams offer more features than pder generations such as IBM® Sametime ® . As a result, we believe that companies should transition from legacy cplaboration platforms such as IBM® Sametime ® to newer cplaboration platforms such as Cisco® Webex Teams in order to improve productivity levels within the workplace as well as increase company security levels due to increased security features offered by newer generations of cplaboration platforms such as Cisco® Webex Teams. With that being said, we recommend that businesses transition from legacy cplaboration platforms such as IBM® Sametime ® to newer cplaboration platforms like Cisco® Webex Teams so they can improve productivity levels within the workplace and increase company security levels due to increased security features offered by newer generations of cplaboration platforms such as Cisco® Webex Teams. In fact, newer generations of cplaboration platforms such as Cisco® Webex Teams offer better security features than pder generations of cplaboration platforms like IBM® Sametime ® . So businesses should transition from legacy cplaboration platforms such as IBM® Sametime ® to newer cplaboration platforms like Cisco® Webex Teams in order to improve productivity levels within the workplace as well as increase company security levels due to increased security features offered by newer generations of cplaboration platforms such as Cisco® Webex Teams. With that being said, we recommend that businesses transition from legacy cplaboration platforms such as IBM® Sametime ® to newer cplaboration platforms like Cisco® Webex Teams so they can improve productivity levels within the workplace and increase company security levels due to increased security features offered by newer generations of cplaboration platforms such as Cisco® Webex Teams. In fact, newer generations of cplaboration platforms such as Cisco® Webex Teams offer better security features than pder generations of cplaboration platforms like IBM® Sametime ® . So businesses should transition from legacy cplaboration platforms such as IBM® Sametime ® to newer cplaboration platforms like Cisco® Webex Teams in order to improve productivity levels within the workplace as well as increase company security levels due to increased security features offered by newer generations of cplaboration platforms such as Cisco® Webex Teams. With that being said, we recommend that businesses transition from legacy cplaboration platforms such as IBM® Sametime ® to newer cplaboration platforms like Cisco® Webex Teams so they can improve productivity levels within the workplace and increase company security levels due to increased security features offered by newer generations of cplaboration platforms such as Cisco® Webex Teams

The process to integrate Cisco® Webex Teams and Customerly may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.