Cisco Webex Meetings is a cloud based conferencing solution that can be used by individuals or organizations to communicate with others. Organizations can use the Cisco Webex Meeting to conduct large scale meetings including virtual classrooms, web conferences, and live events.
Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
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Trigger when new meeting created.
Triggers the moment a new account is created.
Triggers when a new attachment is created.
Triggers whenever a new case is created in your account.
Triggers upon the creation of a new contact.
Triggers upon the creation of a new event.
Triggers the moment there is a new lead in your account.
Triggers upon the creation of a new opportunity.
Triggers upon the creation of a new product.
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
Triggers whenever a new task is created in your account.
Triggers whenever the stage of an opportunity is changed.
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
Creates a new meeting.
Create a new attachment (max 25 mb)
Create a new contact.
Create a new custom object as per your choice.
Create a new event.
Create a new lead.
Create a new opportunity.
Creates a record.
Update an existing contact.
Modify an existing custom object (of the type you choose).
Updates a existing record.
Cisco® Webex Meetings is a web conferencing application that allows users to cplaborate, meet, and share information on the Internet. Cisco® Webex Meetings has all the required features of a web conferencing application. It can be used for any kind of meeting, internal or external, small or large. Users can also use Cisco® Webex Meetings to connect to other video conferencing applications, including Cisco® Spark™ Meetings, Cisco® Spark™ Video, Cisco® Jabber®, Google Hangouts®, Microsoft Lync®, Skype®, or Zoom™.
Salesforce is an enterprise application software company offering cloud computing services for customer relationship management (CRM), enterprise resource planning (ERP), marketing, sales, service automation, human resources (HR), and analytics. It was founded in 1999 by Marc Benioff and Parker Harris. Salesforce is headquartered in San Francisco, California. It became a $10 billion company in 2012 and a $20 billion company in 2015. Its largest competitors are Oracle and Microsoft.
Cisco® Webex Meetings and Salesforce were created as independent tops, but it seems they were made for each other. They were so well-made that they work together as if they were made for each other. The integration of Cisco® Webex Meetings and Salesforce makes them even better because it creates a whpe new dimension of possibilities.
The benefits of integration between Salesforce and Cisco® Webex Meetings are:
Salesforce has an integrated video conferencing top. The integration between Cisco® Webex Meetings and Salesforce will facilitate cplaboration between the two platforms. Salesforce video meetings can be scheduled from the Cisco® Webex Meetings calendar. Salesforce can receive notifications from Cisco® Webex Meetings when a meeting starts, ends, or is cancelled. This way, sales teams will have a better idea about what is going on during meetings held on Cisco® Webex Meetings. Salesforce users can record video meetings held on Cisco® Webex Meetings and save them as a file on the Salesforce platform. This way, sales teams will have a more organized way of keeping track of meetings and their recordings. Each user will have access to his/her own video recording without interfering with other people’s video recordings from other video meetings.
In conclusion, I would say that the integration of Salesforce and Cisco® Webex Meetings creates an environment where teams can work more efficiently together, share knowledge faster, and create a better connection between one another.
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