Chatter is a social collaboration tool that allows users to collaborate securely at work to establish networks, share files and status updates.
PhoneBurner is an outbound sales dialing platform that boosts team efficiency and transparency by increasing real client encounters.
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Triggers when a new group is created.
Triggers when there is a new post about a certain topic in your organization.
Triggers when any new post occurs in your Chatter Feed.
Triggers when a new topic is created.
Trigger when contact moved to a specific folder.
Create a new post in your Chatter feed.
Creates a new contact.
Creates a new contact or update a existing contact.
Chatter and PhoneBurner are two different systems which are related to one another. They are both very important pieces of software that were developed for different purposes. Chatter is a social networking program used by employees of Salesforce who use the application to connect with their co-workers.
Chatter is a cloud-based social networking software package that allows companies to use communication tools such as blogs, wikis, discussion boards, and other social networking features so they can keep in touch with one another. Chatter is mainly used by salespeople who work at Salesforce.com. The purpose of this application is to allow its users to communicate more effectively with their peers. This software allows employees of Salesforce to stay connected while working from home or away from the office. It makes it easy for workers to share information and collaborate on projects. Chatter also allows workers to keep tabs on their coworkers by showing them what they are doing at all times via a chat feature.
PhoneBurner is an online phone system that helps companies automate their phone systems. It allows companies to communicate more effectively with clients and customers by routing calls to different departments depending on the customer’s request. For instance, if a customer calls in and wants to cancel their order, PhoneBurner would transfer the call to Salesforce’s customer service department so that the customer can cancel his or her order without ever having to talk to someone at Salesforce. PhoneBurner also uses voice recognition technology so that workers can easily handle calls without having to speak into the phone. It records calls for later reference in case any disputes arise between clients and Salesforce's staff.
There are several benefits associated with integration of Chatter and PhoneBurner. Integration would allow companies to cut down on their phone bills by only paying for one phone line instead of multiple lines for their employees. For instance, if a company has five employees using separate phones at different extension numbers, then that company would have five separate phone bills every month which could get pretty expensive. But if that same company were able to integrate Chatter and PhoneBurner together then it would only need one phone line for all five of its employees. This would cut down on costs considerably because companies typically have much higher calling rates than normal households because they are dealing with businesses that often conduct large amounts of business transactions over the phone every day. Another benefit of integrating these two applications together would be that salespeople would have easier access to information about customers and clients. When a salesperson wants information about a client or customer he can simply log onto his computer and search his database for information about that specific client or customer; then he can review his past interactions with the client or customer by looking up call history and email logs in his database. These features could help salespeople generate new leads better because they could look up sales history or recent interactions that they had with past clients or customers when trying to make sales pitches on future products or services. A final benefit of integrating Chatter and PhoneBurner together would be that salespeople and clients would have improved communications between each other (since all calls initiated from clients would go through PhoneBurner. This could lead to better customer service for both Salesforce customers and clients who use Salesforce’s products because salespeople could follow up on sales calls faster since all calls made from clients would go through a centralized phone system rather than through a separate phone line for each salesperson’s personal cell phone or office line. Thus, if a client has an urgent question about his order made through Salesforce’s website, he can reach out directly to his salesperson immediately by calling him through PhoneBurner’s integrated system rather than having to wait until his salesperson comes into work in order to check on his order status directly through the website itself.
The process to integrate Chatter and PhoneBurner may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.
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