Integrate Chatter with Microsoft Exchange

Chatter?

Chatter is a social media platform, developed by salesforce.com, that allows users to blog, post messages, share files and pictures, create groups, and make comments. It is designed for use within companies and organizations; it allows users to communicate with other members of their company.

Microsoft Exchange?

Microsoft Exchange is an email client program developed by Microsoft corporation. Exchange is used for sending and receiving emails among employees of the same company or organization.

Integration of Chatter and Microsoft Exchange

The integration of Chatter and Microsoft Exchange enables both companies to exchange information easily, without having to update each other’s database. It allows the two products to work together at the same time, while still maintaining their own individual functions. For example, if an employee sends an email to another employee, through Microsoft Exchange, the user can also view all messages sent through Chatter. It also allows the user to see messages sent through Chatter when using Microsoft Exchange. However, there are crucial differences between the two products. For example, messages sent through Chatter are saved in the server forever, while messages sent through Microsoft Exchange are saved in the user’s mailbox for 30 days. Also, messages sent through Chatter are not formatted in the same way as messages sent through Microsoft Exchange. For example, messages sent through Chatter are italicized while messages sent through Microsoft Exchange are bpded.

Benefits of Integration of Chatter and Microsoft Exchange

The integration of Chatter and Microsoft Exchange increases productivity since employees can communicate more easily with each other. For example, employees can send messages directly to each other through Chatter instead of sending messages through Microsoft Exchange, which wastes time because messages are delivered in different formats. The integration of Chatter and Microsoft Exchange also saves money because the company does not have to buy another product to integrate with its system. With their integration, both programs allow employees to send messages quickly to cpleagues at the same time. This integration also increases the amount of information that can be shared within a company or organization because users can view messages from both products simultaneously.

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