Integrate Chatter with Magento 2.X

Appy Pie Connect allows you to automate multiple workflows between Chatter and Magento 2.X

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  • Lightning Fast Setup
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About Chatter

Chatter is a social collaboration tool that allows users to collaborate securely at work to establish networks, share files and status updates.

About Magento 2.X

Magento 2.x is an open-source e-commerce platform written in PHP. It is one of the most popular e-feature-rich platforms that you to manage your eCommerce store without any hassle.

Want to explore Chatter + Magento 2.X quick connects for faster integration? Here’s our list of the best Chatter + Magento 2.X quick connects.

Explore quick connects

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Connect Chatter + Magento 2.X in easier way

It's easy to connect Chatter + Magento 2.X without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Group

    Triggers when a new group is created.

  • New Post about Topic

    Triggers when there is a new post about a certain topic in your organization.

  • New Post in Feed Trigger

    Triggers when any new post occurs in your Chatter Feed.

  • New Topic

    Triggers when a new topic is created.

  • New Customer

    Triggers when Magento gets a new customer.

  • New Order

    Triggers when a new order is created (with line item support).

  • New Product

    Triggers when a new product is created in Magento.

  • New Sales Order Credit Memo

    Triggers when a new sales order creditmemo is created.

  • New Sales Order Invoice

    Triggers when a new sales order invoice is created (with line item support).

  • New Sales Order Shipment

    Triggers when Magento gets a new sales order shipment (with line item support).

  • Updated Customer

    Triggers when Magento gets a updated customer.

  • Actions
  • New Post in Feed Action

    Create a new post in your Chatter feed.

  • Create Category

    Create a new category

  • Create Customer

    Create a new customer

  • Create Order

    Create a new catalog order

  • Create Product

    Create a new catalog product

  • Create Sales Order Comment

    Create a new sales order comment

  • Create Sales Order Invoice

    Create a new sales order invoice

  • Create/Update Product

    Create/update a new catalog product

  • Update Product

    Update a catalog product

How Chatter & Magento 2.X Integrations Work

  1. Step 1: Choose Chatter as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Magento 2.X as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Chatter to Magento 2.X.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Chatter and Magento 2.X

Chatter is a software developed by Salesforce.com that allows users to share, collaborate and create content online for their businesses. It helps the users to communicate with each other via various devices. Magento 2.X is an open source e-commerce application which can be used to manage customers, products etc.Magento 2.X allows integration of Chatter with it to enhance the user experience by making it easy for them to share information about business and products. It helps in increasing customer satisfaction, enhances collaboration, provides better visibility of business and products and helps in removing confusion of customers.Magento 2.X supports many different functions like - integration with third party applications, social media integrations, integration with payment gateways, shopping cart integration and more.Integration of Chatter and Magento 2.X enables users to connect business with their customers in a better manner. Users can share information about products, services and promotions of the business through Chatter feeds. It also helps in the creation of groups to manage the discussions on various topics related to the business. It allows users to discuss about any topic related to the business and this discussion can help to improve the business in a better way.Integration of Chatter with Magento 2.X helps users to keep track of all the activities or discussions done by their customers or any member of their team. This helps in improving communication between members of the team and this also helps in improving productivity of the team.Integration of Chatter with Magento 2.X can help any user to share information about their business or product through multiple channels like blog, status updates, images, links etc. on various sites like Facebook, Twitter and Google+. This helps in getting more traffic towards the website of the business.Integration of Chatter with Magento 2.X enables users to receive notifications about new updates of products, services or promotions. This helps in reducing confusion among customers about any information related to the business or any product offered by the business. It also helps in increasing customer loyalty towards the business as it gives information about new features or other products offered by the business.

    Integration of Chatter and Magento 2.X

Magento 2.X supports integration with other software through various APIs or Application Programming Interfaces . Various software providers develop API's for their software so that different companies can integrate their software with these companies' software through these API's. These API's are basically codes which are written in different languages like HTML, JavaScript etc. which can be used by any other software to interact or connect with another software . Salesforce has developed an API named Salesforce1 for Chatter which can be integrated with Magento 2.X through this API.This integration can be done through two steps:a. Integration of Salesforce CRM and Magento 2.Xb. Integration of Salesforce1 and Magento 2.XSalesforce CRM is a software that is used for managing customer relationship management (CRM. It allows users to manage contacts, leads, opportunities etc. created by customers of a company. It integrates with Chatter which provides tools for sharing information about customers across all departments of a company so that all members of a team can work together to solve issues related to customers and provide better service to them .Salesforce has developed an API named Salesforce SOAP API for integrating its CRM software with other software . Magento 2.X supports integration with other software through this API .Salesforce1 is a social network platform where users can share information about their business , products, services etc. It has been designed based on activity streams and follows Facebook's Open Streams Application Programming Interface (API. This API allows users to post messages or updates on their profile pages on Salesforce1 which can be viewed by other users of this platform . Magento 2.X supports integration with Salesforce1 through this API .Integration of Salesforce CRM with Magento 2.X helps users to share information about customers across all departments of a company so that all members of a team can work together to solve issues related to customers and provide better service to them .Integration of Salesforce1 with Magento 2.X allows users to post messages or updates on their profile pages on Salesforce1 which can be viewed by other users of this platform . This helps in creating awareness about new features or products offered by a business among customers .

    Benefits of Integration of Chatter and Magento 2.X

Integration of Chatter and Magento 2.X provides various benefits like:i. It enhances communication between different members of a team working on a project or any task related to a project . This helps in improving productivity in teams as employees are able to discuss issues related to work directly with other members .ii. It increases collaboration among members of the team . As employees from different departments are able to communicate directly with each other , they will be able to provide better service to customers as they will be able to understand requirements of customers well . This will also help employees understand requirements of each other as they will get to know what each member is doing .iii. It increases visibility of information related to a project or task . By enabling members from different departments to communicate directly , they will be able to provide better service to customers as they will be able to understand requirements of customers well . This will also help employees understand requirements of each other as they will get to know what each member is doing .iv. It reduces confusion among customers as it allows users to share information about products, services and promotions through multiple channels like blog, status updates, images, links etc. on various sites like Facebook, Twitter and Google+ which increases awareness about products being offered by a business among customers . This helps in reducing confusion among customers who are confused about any information related to a product , service or promotion offered by a business . This will also help in retaining existing customers who are satisfied with services being provided by a business as they will not have any confusion regarding products or services offered by a business .v. It increases customer loyalty towards a business as it gives information about new features or other products offered by a business . This makes customers feel special which results in increasing loyalty towards a business . Customers feel that they are being listened and valued which results in increasing loyalty towards a business .vi. It helps in reducing cost involved in marketing products or services offered by a business as it allows sharing information about products or services through multiple channels like blog, status updates, images, links etc. on various sites like Facebook, Twitter and Google+ which increases awareness about products being offered by a business among potential customers which reduces cost involved in marketing products or services offered by a business . As there will be lesser need for advertising , there will be lesser expenditure incurred by a business resulting in reduction in cost involved in marketing products or services offered by a business . The cost savings made by a company due to this integration can be used for some other purpose like research & development (R&D. activities .C. How Integration Works?i. Salesforce CRM and Magento 2.X. Salesforce CRM is integrated with Chatter which provides tools for sharing information about customers across all departments of a company so that all members of a team can work together to solve issues related to customers and provide better service to them . Salesforce has developed an API named Salesforce SOAP API for integrating its CRM software with other software . Magento 2.X supports integration with other software through this API . Through this API , Magento 2.X allows its users to integrate their accounts/profiles on Salesforce CRM software with their account/profile on Magento 2.X . Users need to sign up for an account on Salesforce CRM first before they start integrating their account/profile on Magento 2.X with their account/profile on Salesforce CRM through this API . They also need an App Name/API Key which is available at http://www.salesforcemarketplace.com/developer/applications/salesforce_api_keys_listing/index/salesforce_soap_api /en-us/api_keys_listing [2] . Users should apply for an API key before they integrate their accounts/profiles on Salesforce CRM with their account/profile on Magento 2.X . After getting an API Key , users need to log into their account/profile on Salesforce CRM software , go to "My Settings" option present at top right side corner , click on "Manage My Applications" option present at the left side menu then click on "New" button present at top right side corner under "Application Setup" section then select "Web Service" option from drop

The process to integrate Chatter and Magento 2.X may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm