Integrate Chatter with Microsoft Dynamics CRM

Appy Pie Connect allows you to automate multiple workflows between Chatter and Microsoft Dynamics CRM

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About Chatter

Chatter is a social collaboration tool that allows users to collaborate securely at work to establish networks, share files and status updates.

About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

Want to explore Chatter + Microsoft Dynamics CRM quick connects for faster integration? Here’s our list of the best Chatter + Microsoft Dynamics CRM quick connects.

Explore quick connects

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Connect Chatter + Microsoft Dynamics CRM in easier way

It's easy to connect Chatter + Microsoft Dynamics CRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Group

    Triggers when a new group is created.

  • New Post about Topic

    Triggers when there is a new post about a certain topic in your organization.

  • New Post in Feed Trigger

    Triggers when any new post occurs in your Chatter Feed.

  • New Topic

    Triggers when a new topic is created.

  • New Account

    Triggers when a new account is created.

  • New Case

    Triggers when a new case is created.

  • New Contact

    Triggers when a new contact is created.

  • New Invoice

    Triggers when a new invoice is created.

  • New Lead

    Triggers when a new lead is created.

  • New Task

    Triggers when a new task is created.

  • Updated Lead

    Triggers when a lead is updated.

  • Actions
  • New Post in Feed Action

    Create a new post in your Chatter feed.

  • Create Account

    Creates a new account.

  • Create Case

    Creates a new case.

  • Create Contact

    Creates a new contact.

  • Create Lead

    Creates a new lead.

  • Create Note

    Create Note

  • Create Opportunity

    Creates a new Opportunity.

  • Update Case

    Updates an existing case.

  • Update Task

    Updates an existing task

How Chatter & Microsoft Dynamics CRM Integrations Work

  1. Step 1: Choose Chatter as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Dynamics CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Chatter to Microsoft Dynamics CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Chatter and Microsoft Dynamics CRM

This is an article on Chatter and Microsoft Dynamics CRM. In this article, I will be talking about what is Chatter and what is Microsoft Dynamics CRM. I will also discuss the integration of these two softwares and the benefits of it.

Chatter is a social network for business that allows people to connect and cplaborate with each other. People can use Chatter to search for knowledge, share information, discuss ideas, and more.

In Chatter, users can communicate with those within their organization as well as those they don’t know personally. Users can share information by posting text, images, or videos. They can create discussions around topics of interest so that they can start a discussion with coworkers who have the most knowledge about the topic.

They can also create an event and invite others to it. This way everyone who has been invited knows exactly what the purpose of the event is and what will happen there. Chatter is an online platform where users can share information across geographic boundaries. It is used to communicate with other users in the organization. The software can be used to find information about any subject related to work. It is also used to keep track of what is happening at work.

Microsoft Dynamics CRM is a customer relationship management (CRM. software package that helps companies manage their customer relationships. With the help of Microsoft Dynamics CRM, companies can organize their sales, marketing, and service functions. Using the CRM, companies can identify potential customers, generate leads, fplow up on opportunities, and see how much revenue they bring in. The CRM plays an important rpe in helping companies develop loyal customers. It also helps them manage customer data effectively so that they can further strengthen their relationship with the customer.

Now I will discuss the integration of Chatter and Microsoft Dynamics CRM. Chatter integrates with Microsoft CRM through the use of apps created by third-party developers. These apps are called plug-ins. These plug-ins allow users to connect with Chatter from within Microsoft CRM. These plug-ins allow users to make changes in one software system and see the changes reflected in the other one. For instance, if a user updates his or her profile in Chatter, the updated profile will be seen in the user’s record in Microsoft CRM automatically. Similarly, if a user adds a contact in Microsoft CRM, that contact will be added automatically to Chatter. It will also appear on the contact list of that user’s organization in Chatter. Similarly, if someone creates a campaign in Microsoft CRM, that campaign will appear in Chatter as well.

Integration between Chatter and Microsoft CRM makes sharing information easier than ever before because all information released by organizations can now be viewed by employees using only one platform. All an employee needs to do is log into Chatter or Microsoft CRM to view any piece of information posted by his or her company’s administrators or co-workers.

Chatter provides information about people, places, things, and topics around us that are relevant for our work life. It shows us who is online, who are working or doing something specific at any given time or place, where are they located physically and how we might get in touch with them etcetera. We can initiate conversations with people around us and get answers quickly even when we’re not close enough for a face-to-face conversation. We can also get real-time updates about our own activities or tasks that others are working on so we can work faster and smarter together. Ultimately this helps us focus on our work and get work done more efficiently and effectively while reducing unnecessary distractions and wasted time and effort. Integration of Chatter and Microsoft Dynamics CRM brings more efficiency and effectiveness in work processes of organizations across different departments and geographic boundaries of an organization. There will be no need for an employee to go through multiple applications to check on his or her company’s progress; all information will be available at one place ready for viewing without any hassle on the part of employees.


The process to integrate Chatter and Microsoft Dynamics CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm