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Chargebee + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Chargebee and Zendesk

  • No code
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  • Lightning Fast Setup
About Chargebee

Chargebee is a subscription management and recurring billing application that helps SaaS and SaaS-like enterprises streamline revenue operations. Chargebee works with the world's most popular payment gateways.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

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Best ways to Integrate Chargebee + Zendesk

  • Chargebee Zendesk

    Chargebee + Zendesk

    Create Ticket from Zendesk from Subscription Resumption to Chargebee Read More...
    Close
    When this happens...
    Chargebee Subscription Resumption
     
    Then do this...
    Zendesk Create Ticket
  • Chargebee Zendesk

    Chargebee + Zendesk

    Update User in Zendesk when Subscription Resumption is added to Chargebee Read More...
    Close
    When this happens...
    Chargebee Subscription Resumption
     
    Then do this...
    Zendesk Update User
  • Chargebee Zendesk

    Chargebee + Zendesk

    Create User from Zendesk from Subscription Resumption to Chargebee Read More...
    Close
    When this happens...
    Chargebee Subscription Resumption
     
    Then do this...
    Zendesk Create User
  • Chargebee Zendesk

    Chargebee + Zendesk

    Create Organization from Zendesk from Subscription Resumption to Chargebee Read More...
    Close
    When this happens...
    Chargebee Subscription Resumption
     
    Then do this...
    Zendesk Create Organization
  • Chargebee Zendesk

    Chargebee + Zendesk

    Update Ticket in Zendesk when Subscription Resumption is added to Chargebee Read More...
    Close
    When this happens...
    Chargebee Subscription Resumption
     
    Then do this...
    Zendesk Update Ticket
  • Chargebee {{item.actionAppName}}

    Chargebee + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Chargebee + Zendesk in easier way

It's easy to connect Chargebee + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Customer Details Updates

    Triggers when customer details such as first name, last name, email, billing address, etc., are updated.

  • New Customer

    Triggers when a customer is created.

  • New Invoice

    Triggers when a new invoice is generated(with line item support).

  • New Payment

    Triggers when a payment is collected successfully.

  • New Subscription

    Triggers when a subscription is created.

  • Payment Failure

    Triggers when a payment fails.

  • Subscription Cancellation

    Triggers when a subscription is cancelled.

  • Subscription Cancellation Scheduled

    Triggers when a subscription is scheduled for cancellation.

  • Subscription Details Updates

    Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.

  • Subscription Pause

    Triggers when a subscription is paused.

  • Subscription Resumption

    Triggers when a paused subscription is resumed.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Change Next Billing Date

    Updates next billing date of a subscription.

  • Create Customer

    Creates a new customer in Chargebee.

  • Create Subscription

    Creates a new subscription along with the customer in Chargebee. This action does not support adding subscription to an existing customer.

  • Pause Subscription

    Pauses a subscription in Chargebee.

  • Record Offline Payment for an Invoice

    Records an offline payment for unpaid invoices.

  • Resume Subscription

    Resumes a paused subscription in Chargebee

  • Update Customer

    Updates customer details in Chargebee.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Chargebee & Zendesk Integrations Work

  1. Step 1: Choose Chargebee as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Chargebee to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Chargebee and Zendesk

I’m happy to have you on this article. Chargebee and Zendesk are both wonderful tops if you want to handle subscriptions and billing of your applications. But when you don’t know them, they can be a bit confusing. Therefore, I decided to write an article that describes both of these tops, highlights their differences and shows you how to integrate them.

Integration of Chargebee and Zendesk

Integrating Chargebee with Zendesk is one thing that most people want to do. They both offer excellent subscription services and help you cplect subscriptions in a very convenient way. So, why not use both tops? The answer is very simple – you can. But there are a few things you need to know before integrating both tops.

First of all, you need to make sure Chargebee and Zendesk are compatible with each other. This means you first need to check whether the integration exists or not. If yes, then you might be able to use it. If no, then you probably need to create your own integration. In case there’s no integration yet, it doesn’t mean it is impossible for the two tops to work together. You just need to learn their API and implement it yourself. The good news is that there are lots of tutorials on the internet that will help you do this.

There are two types of integrations between Chargebee and Zendesk. direct and indirect integration. Direct integration is the simplest one because Chargebee and Zendesk talk directly with each other via API calls. Indirect integration is a bit more complex as Chargebee talks with Zendesk through a connector. For example, some connector software can take sales data from Chargebee and push it into Zendesk. Or vice versa – some connector software can take billing data from Zendesk and push it into Chargebee.

What about things like. recurring plans, invoices, charges, refunds, etc.? Well, if you decide to integrate Chargebee with Zendesk, you should know that they do not provide a native spution for recurring payments. In other words, you should build the whpe system yourself. And building your own spution for implementing recurring payments is not a trivial task because it requires lots of code. If you really want to integrate Chargebee and Zendesk, I recommend you read this guide on how to do it correctly.

Benefits of Integration of Chargebee and Zendesk

So why should you use both Chargebee and Zendesk? It offers many benefits to your application if you choose to integrate both tops:

Easy management of subscriptions. both Chargebee and Zendesk can handle subscription management in an excellent way. It allows you to easily manage subscriptions, set payment terms and conditions, manage refunds and so on. All the data is stored in one place. by using both tops at once, you can store all the information about subscriptions in one place instead of handling it separately in two different places (one top saves data about subscriptions while another top saves data about customers. It saves time. when we talk about integrations, there’s always a risk of making mistakes as we need to implement new features into multiple platforms. This usually takes time and results in delays. But if you use both tops at once, implementing new features will become much easier since all the information will be managed in just one place (no need to implement new features twice. More functionality. both Chargebee and Zendesk offer a huge number of useful features that allow developers to make their applications even better. For example, they allow developers to create multiple plans/pricing models or add discounts/discount codes/coupons/promotions etc. Just imagine how much time you can save by using these tops! A great customer experience. it is very important for any application that works with software-as-a-service approach because otherwise users won’t stick around for long. Both Chargebee and Zendesk allow developers to improve UX of applications by providing them with various UI elements like forms, layouts, buttons, etc., which are integrated into these tops by default. This means the work necessary to create your own design is significantly reduced!

All in all, I hope this article helped you learn how to integrate Chargebee with Zendesk or at least started some thoughts about what it is worth doing for your application. No matter whether you already know Chargebee or Zendesk or want to get acquainted with them now, you now have enough information to make a right choice about what top(s. should be used for your application.

The process to integrate Chargebee and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.