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Canny + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Canny and Intercom

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Canny

Canny is a cloud-based solution that helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best ways to Integrate Canny + Intercom

  • Canny Intercom

    Canny + Intercom

    Create/Update Lead to Intercom from New Post in Canny Read More...
    Close
    When this happens...
    Canny New Post
     
    Then do this...
    Intercom Create/Update Lead
  • Canny Intercom

    Canny + Intercom

    Create/Update User to Intercom from New Post in Canny Read More...
    Close
    When this happens...
    Canny New Post
     
    Then do this...
    Intercom Create/Update User
  • Canny Intercom

    Canny + Intercom

    Send Incoming Message in Intercom when New Post is created in Canny Read More...
    Close
    When this happens...
    Canny New Post
     
    Then do this...
    Intercom Send Incoming Message
  • Canny Intercom

    Canny + Intercom

    Create/Update Lead from Intercom from Post Status Change to Canny Read More...
    Close
    When this happens...
    Canny Post Status Change
     
    Then do this...
    Intercom Create/Update Lead
  • Canny Intercom

    Canny + Intercom

    Create/Update User from Intercom from Post Status Change to Canny Read More...
    Close
    When this happens...
    Canny Post Status Change
     
    Then do this...
    Intercom Create/Update User
  • Canny {{item.actionAppName}}

    Canny + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Canny + Intercom in easier way

It's easy to connect Canny + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Comment

    Triggers when a new comment is created.

  • New Post

    Triggers when a new post is created.

  • New Vote

    Triggers when a new vote is created.

  • Post Status Change

    Triggers when a post's status is changed.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Change Post Status

    Changes a post's status.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Canny & Intercom Integrations Work

  1. Step 1: Choose Canny as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Canny to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Canny and Intercom

Canny?

Canny is an open source framework used to build web applications. It was created by a group of people who were passionate about building RESTful and scalable applications. They are implementing the best practices in software development, like using better MVC frameworks, writing tests for your code, being DRY (Don’t Repeat Yourself), etc. The Canny team also created a set of tops that can be used to help you write better, more organized code. One of those tops is Intercom.

Intercom?

Intercom is a top that allows you to provide customer support inside your app. You could install Intercom so that each time someone uses your app, it will ask them if they need help or not. If they do, they will be able to contact a representative and get help with your application. This allows you to talk to your users to find out what they think about your app and what they would like to see changed. It also helps with reporting because you can see at a glance how many times people have contacted you.

Integration of Canny and Intercom

Canny has been completely rewritten from scratch and is now capable of working with any backend technpogy. In the new version, Canny has been split into two parts. the front end and the CLI. The CLI is responsible for executing commands and sending data to the front end. The front end is responsible for all the logic and rendering that takes place. The APIs are separated and delegated to other libraries that can handle different pieces of the project. The configuration files are now written in YAML and must be placed in a yaml fpder inside the project.

There are a few different ways to integrate Canny with Intercom, but one of the easiest methods is to use the Canny CLI. Once installed, you can configure Intercom using three different steps. creating an account, obtaining an API key, and setting up the config files.

The first step is to create an account on Intercom. You can sign up using your email address or an existing account you might have created on GitHub or Twitter. After signing up, you have to go through the verification process and choose how you want to connect your account to your app. The next step is to obtain an API key. You have to request one through the dashboard menu, then copy it from the settings page and paste it in the config file. The last step is to set up the config file. You can do this by fplowing the instructions in the article on Github and pasting it in the yaml directory. Then run node index to start up Canny and click on the link in the top right corner to bring up Intercom. You should be able to see a list of questions in the upper left corner that you can answer for your users before they contact you.

Benefits of Integration of Canny and Intercom

Letting users know that they can get help immediately when contacting you will make them feel more secure about using your app. It will also make things easier for you because you will be able to talk to them about their problems and find out how you can improve your app based on their feedback. Learning from past mistakes will allow you to grow as a developer and improve your products over time. Keeping track of emails will allow you to keep accurate records of who has contacted you and when it happened, making it easier for you to respond back quickly and effectively when needed.

The process to integrate Canny and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.