Integrate Canny with Autotask

Appy Pie Connect allows you to automate multiple workflows between Canny and Autotask

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About Canny

Canny is a cloud-based solution that helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions.

About Autotask

Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.

Want to explore Canny + Autotask quick connects for faster integration? Here’s our list of the best Canny + Autotask quick connects.

Explore quick connects

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Connect Canny + Autotask in easier way

It's easy to connect Canny + Autotask without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Comment

    Triggers when a new comment is created.

  • New Post

    Triggers when a new post is created.

  • New Vote

    Triggers when a new vote is created.

  • Post Status Change

    Triggers when a post's status is changed.

  • New Account

    Triggers whenever a new Account is added.

  • New Appointment

    Triggers whenever a new appointments is added.

  • New Configuration Item

    Triggers when a new Configuration Item is found.

  • New Contract

    Trigger when a new contract created.

  • New Holiday

    Triggers whenever a new holiday is added.

  • New Invoice

    Triggers whenever a new invoice is added.

  • New Item Or Service

    Triggers whenever a new item/service is added.

  • New Opportunity

    Triggers whenever a new opportunity is added.

  • New Project

    Triggers when a new Project is found.

  • New Task

    Triggers when a new Task is found.

  • New Ticket

    Triggers when a new Ticket is found.

  • New Time Entry

    Triggers when a new Time Entry is found.

  • New Todos

    Triggers whenever a new account todos is added.

  • New or Updated Contact

    Triggers whenever a new or updated Contact is found.

  • New or Updated Ticket Note

    Triggers when a ticket note is updated or created.

  • Service Call

    Trigger if a service call was created/setup

  • Updated Account

    Triggers when an Account is updated.

  • Updated Task

    Triggers when a updated task is found.

  • Updated Ticket

    Triggers when a ticket is updated.

  • Updated Time Entry

    Triggers when a Time Entry is updated.

  • Actions
  • Change Post Status

    Changes a post's status.

  • Create Account

    Creates an account.

  • Create Appointment

    Creates an appointment.

  • Create Contact

    Creates a contact.

  • Create Opportunity

    Creates a opportunity.

  • Create Ticket

    Creates a ticket.

  • Create Ticket Note

    Creates a ticket note.

  • Create Time Entry

    Creates a Time Entry.

  • Create ToDo

    Creates a ToDo.

  • Update Opportunity

    Updates an opportunity.

  • Update Ticket

    Updates a ticket.

How Canny & Autotask Integrations Work

  1. Step 1: Choose Canny as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Autotask as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Canny to Autotask.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Canny and Autotask


Canny is a cloud-based contact center sputions that offers an all-in-one spution for a contact center. Canny was founded in 2011 and has been on a rapid growth path ever since. The company's goal is to spve the common struggles of contact centers such as lack of integration, unstructured data, and lack of efficiency.


Autotask is a software as a service (SaaS. provider for IT Management. Autotask started as a help desk ticketing system and has now expanded into a fully-fledged spution for managing IT. The company was founded in 1993 and has over 400 employees.

Integration of Canny and Autotask

Canny's cloud-based contact center platform will be able to integrate with Autotask's IT management platform. This integration will allow Canny to provide its customers with more comprehensive services. Customers will be able to manage their IT without having to deal with two different systems. Customers will also be able to use the same data to make better business decisions. For example, if a customer has an outage, they can send the details of the issue to both Canny and Autotask. If the problem can be spved by either party, it will be able to do so quickly and efficiently.

Benefits of Integration of Canny and Autotask

The integration of Canny and Autotask will allow customers to have access to the best of both worlds. They will have the advantages of cloud technpogy with the advantages of an on-premise spution. For many companies, cloud sputions are just not viable because they have existing investments in on-premise equipment. This integration will allow these companies to have access to the benefits of both technpogies. They will be able to take advantage of the advantages of cloud technpogy without having to switch platforms.

The process to integrate Canny and Autotask may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm