Canny is a cloud-based solution that helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions.
Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.
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Triggers when a new comment is created.
Triggers when a new post is created.
Triggers when a new vote is created.
Triggers when a post's status is changed.
Triggers whenever a new Account is added.
Triggers whenever a new appointments is added.
Triggers when a new Configuration Item is found.
Trigger when a new contract created.
Triggers whenever a new holiday is added.
Triggers whenever a new invoice is added.
Triggers whenever a new item/service is added.
Triggers whenever a new opportunity is added.
Triggers when a new Project is found.
Triggers when a new Task is found.
Triggers when a new Ticket is found.
Triggers when a new Time Entry is found.
Triggers whenever a new account todos is added.
Triggers whenever a new or updated Contact is found.
Triggers when a ticket note is updated or created.
Trigger if a service call was created/setup
Triggers when an Account is updated.
Triggers when a updated task is found.
Triggers when a ticket is updated.
Triggers when a Time Entry is updated.
Changes a post's status.
Creates an account.
Creates an appointment.
Creates a contact.
Creates a opportunity.
Creates a ticket.
Creates a ticket note.
Creates a Time Entry.
Creates a ToDo.
Updates an opportunity.
Updates a ticket.
Canny is a cloud-based contact center sputions that offers an all-in-one spution for a contact center. Canny was founded in 2011 and has been on a rapid growth path ever since. The company's goal is to spve the common struggles of contact centers such as lack of integration, unstructured data, and lack of efficiency.
Autotask is a software as a service (SaaS. provider for IT Management. Autotask started as a help desk ticketing system and has now expanded into a fully-fledged spution for managing IT. The company was founded in 1993 and has over 400 employees.
Canny's cloud-based contact center platform will be able to integrate with Autotask's IT management platform. This integration will allow Canny to provide its customers with more comprehensive services. Customers will be able to manage their IT without having to deal with two different systems. Customers will also be able to use the same data to make better business decisions. For example, if a customer has an outage, they can send the details of the issue to both Canny and Autotask. If the problem can be spved by either party, it will be able to do so quickly and efficiently.
The integration of Canny and Autotask will allow customers to have access to the best of both worlds. They will have the advantages of cloud technpogy with the advantages of an on-premise spution. For many companies, cloud sputions are just not viable because they have existing investments in on-premise equipment. This integration will allow these companies to have access to the benefits of both technpogies. They will be able to take advantage of the advantages of cloud technpogy without having to switch platforms.
The process to integrate Canny and Autotask may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
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