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Integrate Box with Zoho Desk

Appy Pie Connect allows you to automate multiple workflows between Box and Zoho Desk

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About Box

Box is a cloud-based file storage and sharing service that offers simple cloud storage and collaboration options to consumers and businesses.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

Zoho Desk Integrations
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  • Zendesk Integration Zendesk
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Best ways to Integrate Box + Zoho Desk

  • Box Integration Zoho Desk Integration

    Box + Zoho Desk

    Create Ticket to Zoho Desk from New Event in Box Read More...
    Close
    When this happens...
    Box Integration New Event
     
    Then do this...
    Zoho Desk Integration Create Ticket
  • Box Integration Zoho Desk Integration

    Box + Zoho Desk

    Update Ticket in Zoho Desk when New Event is created in Box Read More...
    Close
    When this happens...
    Box Integration New Event
     
    Then do this...
    Zoho Desk Integration Update Ticket
  • Box Integration Zoho Desk Integration

    Box + Zoho Desk

    Update Contact in Zoho Desk when New Event is created in Box Read More...
    Close
    When this happens...
    Box Integration New Event
     
    Then do this...
    Zoho Desk Integration Update Contact
  • Box Integration Zoho Desk Integration

    Box + Zoho Desk

    Create Customer to Zoho Desk from New Event in Box Read More...
    Close
    When this happens...
    Box Integration New Event
     
    Then do this...
    Zoho Desk Integration Create Customer
  • Box Integration Zoho Desk Integration

    Box + Zoho Desk

    Create Account to Zoho Desk from New Event in Box Read More...
    Close
    When this happens...
    Box Integration New Event
     
    Then do this...
    Zoho Desk Integration Create Account
  • Box Integration {{item.actionAppName}} Integration

    Box + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Box + Zoho Desk in easier way

It's easy to connect Box + Zoho Desk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Event

    Triggered when a new event is performed (this is the activity stream).

  • New Folder

    Triggered when you add a new folder.

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

    Actions
  • Add Comment to File

    Adds a comment to a file.

  • Add Task to File

    Adds a task to a file.

  • Add User as Collaborator

    Adds an individual user as a collaborator on a folder.

  • Create Folder

    Creates a brand new folder at the path you specify.

  • Move Or Copy File

    Moves or copies a file from one folder to another.

  • Upload File

    Upload a file to specific folder.

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Box & Zoho Desk Integrations Work

  1. Step 1: Choose Box as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho Desk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Box to Zoho Desk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Box and Zoho Desk

Box?

Box is an online file sharing and storage service. Users can store, manage, share, and cplaborate on files online.

Zoho Desk?

Zoho Desk is a cloud-based customer support software which cplects customer information to deliver real-time services. The Zoho Desk cloud-based customer support top offers multiple features that empower the sales team to provide efficient customer support while serving more customers. It also helps MSPs to offer their clients 24/7 help desk services.

Integration of Box and Zoho Desk

Integration of Box and Zoho Desk is beneficial for both Box and Zoho Desk. This integration allows Box to take advantage of Zoho Desk’s capability to provide real-time customer support. By integrating Box with Zoho Desk, Box will be able to provide support to its users faster than before. This integration will not only benefit the users but also the organizations who use it.

Benefits of Integration of Box and Zoho Desk

There are many benefits of integration of Box and Zoho Desk. Some of these benefits are listed below:

  • Improved Customer Service:
  • For organizations using Box to store their documents, this integration will save time when assisting customers. The integration will allow the customer service team to access all the required information about their customers in one place. This will improve customer service because the team will be able to assist the customers faster than before.

  • Easy Documentation:
  • Integration of Box and Zoho Desk will make documentation easier for the user by providing easy access to the documents stored in the cloud. This will help in improving customer service because the team will be able to access any information about the customer at any time easily.

  • Improved Productivity:
  • This integration will help in increasing productivity of the teams by eliminating the need for them to access various sources for obtaining information about the customers. Thus, this integration will improve productivity.

  • Availability of Data:
  • The data related to customers is available in one place with this integration. Thus, availability of data allows assistance from different departments for a particular issue without being dependent on a single department.

  • Risk Management:
  • Integration of Box and Zoho Desk will also help in risk management by allowing access of all the information related to a customer to a single team. This way there is no chance that some important data is missing from the team that is providing assistance to the customers. With this integration, all your data related to your customers is accessible from a single place. Each team has access only to the information that is required by them for performing their task efficiently. Thus, it eliminates the risk associated with handling sensitive data of each customer separately by each team.

    In conclusion, we can say that integration of Box and Zoho Desk is a great move by both companies. It will help both companies in achieving their goals. For Box, it will help in improving customer service while for Zoho Desk it will help in expanding its user base. So, we can say that integration of Box and Zoho Desk is beneficial for both companies and their users.

    The process to integrate Box and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.