Integrate Bitly with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Bitly and Freshdesk

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About Bitly

Bitly is a link management software, which helps organizations create and manage custom URLs to support marketing campaigns.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Bitly and Freshdesk Integrations

  • Bitly Integration Freshdesk Integration

    Bitly + Freshdesk

    Create Contact to Freshdesk from New Bitlink in bitly Read More...
    Close
    When this happens...
    Bitly Integration New Bitlink
     
    Then do this...
    Freshdesk Integration Create Contact
  • Bitly Integration Freshdesk Integration

    Bitly + Freshdesk

    Create Ticket to Freshdesk from New Bitlink in bitly Read More...
    Close
    When this happens...
    Bitly Integration New Bitlink
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Bitly Integration Bitly Integration

    Freshdesk + Bitly

    Create Bitlink to bitly from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Bitly Integration New Contact
     
    Then do this...
    Bitly Integration Create Bitlink
  • Bitly Integration Bitly Integration

    Freshdesk + Bitly

    Create Bitlink to bitly from New Ticket in Freshdesk Read More...
    Close
    When this happens...
    Bitly Integration New Ticket
     
    Then do this...
    Bitly Integration Create Bitlink
  • Bitly Integration Bitly Integration

    Freshdesk + Bitly

    Create Bitlink from bitly from Update Ticket to Freshdesk Read More...
    Close
    When this happens...
    Bitly Integration Update Ticket
     
    Then do this...
    Bitly Integration Create Bitlink
  • Bitly Integration {{item.actionAppName}} Integration

    Bitly + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Bitly + Freshdesk in easier way

It's easy to connect Bitly + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Bitlink

    Trigger when you create a New Bitlink.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Bitlink

    Saves a Bitlink to your user history in Bitly. Returns a shortened URL.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Bitly & Freshdesk Integrations Work

  1. Step 1: Choose Bitly as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Bitly to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Bitly and Freshdesk

This article will provide an overview of the integration of Bitly and Freshdesk. Bitly is a URL shortening service that makes it easier to share links on social networks. It can be used by anyone from bloggers, to marketing executives, to journalists. It supports all major social media platforms including Facebook, Twitter, LinkedIn, Google+, Pinterest and many more. On the other hand, Freshdesk is a customer support software for companies using social media as part of their customer service strategy. The two companies work together so that customers can use Bitly to shorten links, which are then automatically posted on Freshdesk.

Bitly is a URL shortening service that makes it easier to share links on social networks. It can be used by anyone from bloggers, to marketing executives, to journalists. It supports all major social media platforms including Facebook, Twitter, LinkedIn, Google+, Pinterest and many more. With Bitly, users can create short links with a custom domain name (Bitly.com/u/user123456789. or use one of the generic domains (bit.ly. such as bit.ly/u/user123456789. As of 2017, Bitly has over 60 million users and 2 billion links saved in its database (Bitly. It’s also considered the best link shortener because it offers features that other services don’t have such as analytics and password protection. These features allow users to see how many times a certain link has been clicked or where it’s being shared. They can also protect a link by setting a password for it and sharing it only with people they trust.

Freshdesk is a customer support software for companies using social media as part of their customer service strategy. It allows users to monitor social conversations across multiple channels like Facebook, Twitter, Google Plus and others in real-time so that they can address customer issues quickly. Freshdesk was founded in 2010 by Girish Mathrubootham. In 2014, the company closed a Series B round of funding for $10 million which was led by Tiger Global Management and Accel Partners (“About Freshdesk”.

Integration of Bitly and Freshdesk

Bitly allows users to shorten links with their custom domain as well as the generic domains bit.ly and bitly.com. The site currently supports 50 different languages and has a large fplowing on Facebook and Twitter (“How To Shorten Links”. On the other hand, Freshdesk allows users to use Bitly as a payment gateway for their customers to easily buy or upgrade their services (Bitly. In this way, customers can easily share their stories and experiences about your brand on social media sites such as Facebook, Twitter and Google Plus. For example, if someone buys a product from your company with Bitly included in the order process, they can easily share their experience on Google Plus with a link generated by Bitly. This link will automatically be posted on Freshdesk which allows you to monitor your brand’s reputation on social media.

Benefits of Integration of Bitly and Freshdesk

With the integration between Bitly and Freshdesk, companies and brands can easily cplect information about their social media presence. With this data they can analyze how effective their campaigns were and how much traffic they got from social media sites in real time. This helps brands better understand how their customers view them in comparison to their competitors and how they can improve their services through social media engagement. It also saves time because employees can do more work in less time since they only have to check one database instead of several.

The process to integrate Bitly and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.