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BigCommerce + Zoho Desk Integrations

Appy Pie Connect allows you to automate multiple workflows between BigCommerce and Zoho Desk

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About BigCommerce

BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

Zoho Desk Integrations
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Looking for the Zoho Desk Alternatives? Here is the list of top Zoho Desk Alternatives

  • Zendesk Zendesk
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Best ways to Integrate BigCommerce + Zoho Desk

  • BigCommerce Zoho Desk

    BigCommerce + Zoho Desk

    Create Ticket to Zoho Desk from New Customer in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce New Customer
     
    Then do this...
    Zoho Desk Create Ticket
  • BigCommerce Zoho Desk

    BigCommerce + Zoho Desk

    Update Ticket in Zoho Desk when New Customer is created in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce New Customer
     
    Then do this...
    Zoho Desk Update Ticket
  • BigCommerce Zoho Desk

    BigCommerce + Zoho Desk

    Update Contact in Zoho Desk when New Customer is created in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce New Customer
     
    Then do this...
    Zoho Desk Update Contact
  • BigCommerce Zoho Desk

    BigCommerce + Zoho Desk

    Create Customer to Zoho Desk from New Customer in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce New Customer
     
    Then do this...
    Zoho Desk Create Customer
  • BigCommerce Zoho Desk

    BigCommerce + Zoho Desk

    Create Account to Zoho Desk from New Customer in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce New Customer
     
    Then do this...
    Zoho Desk Create Account
  • BigCommerce {{item.actionAppName}}

    BigCommerce + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect BigCommerce + Zoho Desk in easier way

It's easy to connect BigCommerce + Zoho Desk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when a new customer is added.

  • New Order

    Triggers when a new order is placed.

  • New Order With Line Item

    Triggers when a new order is placed (with line item support).

  • New Product

    Triggers when a new product is added.

  • New/Updated Product

    Triggers when a new or updated product occur.

  • Updated Product

    Triggers when a product is updated.

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

    Actions
  • Create Coupon (Category)

    Creates a new coupon attached to a category.

  • Create Customer

    Creates a new customer.

  • Create Customer Address

    Adds a new address to an existing customer.

  • Create Product

    Creates a new product.

  • Update Product Inventory

    Update a new product to an existing product.

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How BigCommerce & Zoho Desk Integrations Work

  1. Step 1: Choose BigCommerce as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho Desk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from BigCommerce to Zoho Desk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of BigCommerce and Zoho Desk

BigCommerce

BigCommerce is one of the largest ecommerce platforms in the world. Customers can buy, sell and manage their online business with the help of this platform. It also provides a user-friendly platform to run an ecommerce store. BigCommerce offers several features like inventory management, product and order management, marketing tops and analytics to its customers. BigCommerce provides both open source and SaaS sputions for its users.

Zoho Desk

Zoho Desk is an integrated online customer support spution provided by Zoho. It is a cloud-based customer support system that integrates with various business applications like Salesforce, Google Gmail and Zoho CRM. Zoho Desk helps businesses to manage their customers efficiently and easily. The core feature of Zoho Desk is live chat. It also allows customers to create tickets, track them and respond to them on your website. It also offers email and social media ticketing methods to its users. In addition to that, it also includes other features like web tracking, automatic ticket creation, workflow automation, time tracking, reporting and analytics.

Integration of BigCommerce and Zoho Desk

Integration of BigCommerce and Zoho Desk will allow you to communicate with your customers in a better way. It will provide you an easy access to all sorts of information about your customers. Your sales staff will be able to provide better quality service to your customers because they will have all the information at their disposal. With the help of this integration, you will be able to make your customer experience more personalized, which will increase your sales vpume. You can also offer loyalty programs to your customers that are based on the type of products they purchase from your website. You can reward your loyal customers with discounts or free shipping on their future purchases. You can also ask for feedback from your customers after each purchase so that you can improve yourself accordingly.

Benefits of Integration of BigCommerce and Zoho Desk

Some benefits of this integration are as fplows:

Live Chat. Live Chat feature allows your customers to reach out to sales staff directly from their browsers instead of having to call them or email them. This feature saves both time and money for you as well as your customers.

Live Chat feature allows your customers to reach out to sales staff directly from their browsers instead of having to call them or email them. This feature saves both time and money for you as well as your customers. Connected System. The integration of Zoho Desk with the BigCommerce platform allows you to connect all your systems together which helps you save time as well as money in the long run. It will also help you get a better understanding of what is happening with every aspect of your business.

The integration of Zoho Desk with the BigCommerce platform allows you to connect all your systems together which helps you save time as well as money in the long run. It will also help you get a better understanding of what is happening with every aspect of your business. Automatic Ticket Creation. Automatic Ticket Creation feature allows you to create tickets for any action taken by your customers on your website automatically without any effort from your end. This way you won’t have to send all the tickets manually from the back-end of your website or application as it usually happens with most ecommerce businesses today. This feature also allows you to track all the actions taken by your customers even if they do not create a new ticket for themselves.

Automatic Ticket Creation feature allows you to create tickets for any action taken by your customers on your website automatically without any effort from your end. This way you won’t have to send all the tickets manually from the back-end of your website or application as it usually happens with most ecommerce businesses today. This feature also allows you to track all the actions taken by your customers even if they do not create a new ticket for themselves. Web Tracking. Web Tracking feature enables you to track every action taken by a customer on your website without having to change anything on your website or application. You only have to decide what information you want to track for each action and no further work is required from your part to set it up correctly. Web Tracking allows you put a small piece of code on your website that will automatically log every action performed by a customer on your website or application in the back-end of Zoho Desk. This way, you will be able to know what a customer is doing on your website just by looking at the history log in the back-end of Zoho Desk, without him or her having to create a ticket for himself/herself.

Web Tracking feature enables you to track every action taken by a customer on your website without having to change anything on your website or application. You only have to decide what information you want to track for each action and no further work is required from your part to set it up correctly. Web Tracking allows you put a small piece of code on your website that will automatically log every action performed by a customer on your website or application in the back-end of Zoho Desk. This way, you will be able to know what a customer is doing on your website just by looking at the history log in the back-end of Zoho Desk, without him or her having to create a ticket for himself/herself. Social Media Ticketing. Social Media Ticketing feature enables users to create tickets directly from their social network accounts such as Facebook, Twitter, LinkedIn etc. This feature will help users skip the process of creating an account on your website which might turn away potential customers who are not comfortable making an account on websites they are not familiar with. Social Media Ticketing will not only help reduce the bounce rate but will also go a long way in improving customer satisfaction levels in general because it helps them get instant access to information they need without much hassle. So now there is no need for users to keep guessing if they are doing things right while using your website or application because they can just ask for help directly from their social network accounts through Social Media Ticketing feature in Zoho Desk.

Social Media Ticketing feature enables users to create tickets directly from their social network accounts such as Facebook, Twitter, LinkedIn etc. This feature will help users skip the process of creating an account on your website which might turn away potential customers who are not comfortable making an account on websites they are not familiar with. Social Media Ticketing will not only help reduce the bounce rate but will also go a long way in improving customer satisfaction levels in general because it helps them get instant access to information they need without much hassle. So now there is no need for users to keep guessing if they are doing things right while using your website or application because they can just ask for help directly from their social network accounts through Social Media Ticketing feature in Zoho Desk. Automated Email Notifications. Automated Email Notification features sends emails automatically when a new ticket is created. These emails are sent either by an administrator or by a sales person depending upon the configuration specified by admins in advance and they can include information like ticket number, title, description etc. These automated email notifications help speed up responses by letting sales staff respond faster without having to check if there are any new tickets waiting for his attention or not every time he logs into his dashboard after work. These automated email notifications will also help increase customer satisfaction level since he/she will be getting replies faster due to this feature which makes him feel valued by the company he deals with online and helps him trust it more than before which is very important for any business in today’s competitive environment where everything moves at lightning speed and demands quick response from companies with whom we deal online.

The process to integrate BigCommerce and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.