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Integrate BigCommerce with Freshworks CRM

Appy Pie Connect allows you to automate multiple workflows between BigCommerce and Freshworks CRM

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About BigCommerce

BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.

About Freshworks CRM

Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.

Freshworks CRM Integrations

Best ways to Integrate BigCommerce + Freshworks CRM

  • BigCommerce Integration Freshworks CRM Integration

    BigCommerce + Freshworks CRM

    Create Contact to Freshworks CRM from New Customer in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce Integration New Customer
     
    Then do this...
    Freshworks CRM Integration Create Contact
  • BigCommerce Integration Freshworks CRM Integration

    BigCommerce + Freshworks CRM

    Create Note to Freshworks CRM from New Customer in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce Integration New Customer
     
    Then do this...
    Freshworks CRM Integration Create Note
  • BigCommerce Integration Freshworks CRM Integration

    BigCommerce + Freshworks CRM

    Create Account to Freshworks CRM from New Customer in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce Integration New Customer
     
    Then do this...
    Freshworks CRM Integration Create Account
  • BigCommerce Integration Freshworks CRM Integration

    BigCommerce + Freshworks CRM

    Add Appointment in Freshworks CRM when New Customer is created in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce Integration New Customer
     
    Then do this...
    Freshworks CRM Integration Add Appointment
  • BigCommerce Integration Freshworks CRM Integration

    BigCommerce + Freshworks CRM

    Create Task to Freshworks CRM from New Customer in BigCommerce Read More...
    Close
    When this happens...
    BigCommerce Integration New Customer
     
    Then do this...
    Freshworks CRM Integration Create Task
  • BigCommerce Integration {{item.actionAppName}} Integration

    BigCommerce + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect BigCommerce + Freshworks CRM in easier way

It's easy to connect BigCommerce + Freshworks CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when a new customer is added.

  • New Order

    Triggers when a new order is placed.

  • New Order With Line Item

    Triggers when a new order is placed (with line item support).

  • New Product

    Triggers when a new product is added.

  • New/Updated Product

    Triggers when a new or updated product occur.

  • Updated Product

    Triggers when a product is updated.

  • New Appointment

    trigger when new appointment created.

  • New Completed Task

    Trigger when any task gets completed.

  • New Contact

    Trigger when new contact is created.

  • New Deal

    Trigger when new deal created.

  • New Task

    Trigger when new task created.

    Actions
  • Create Coupon (Category)

    Creates a new coupon attached to a category.

  • Create Customer

    Creates a new customer.

  • Create Customer Address

    Adds a new address to an existing customer.

  • Create Product

    Creates a new product.

  • Update Product Inventory

    Update a new product to an existing product.

  • Add Appointment

    Add an appointment.

  • Create Account

    Create an account.

  • Create Contact

    Creates a contact.

  • Create Deal

    Creates a deal.

  • Create Note

    Creates a note.

  • Create Task

    Creates a task.

  • Update Contact

    Updates an existing contact.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How BigCommerce & Freshworks CRM Integrations Work

  1. Step 1: Choose BigCommerce as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshworks CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from BigCommerce to Freshworks CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of BigCommerce and Freshworks CRM

This paper will discuss how to integrate BigCommerce with Freshworks CRM.

BigCommerce is an e-commerce platform that provides customers with various tops that can help them manage their online store. BigCommerce also offers plugins that give customers the opportunity to integrate different applications into their website, which can provide new tops and functionalities to customers. The integration of these applications will allow the customers to improve their business processes.

Freshworks CRM is a cloud-based customer relationship management top that is aimed towards small businesses. Freshworks CRM is an integrated telephony, email, and social media management software. This application is very intuitive and easy to use, making it ideal for small businesses.

Integration of BigCommerce and Freshworks CRM

With the integration of BigCommerce and Freshworks CRM, customers are able to view data from both platforms in one place. Customers are able to access all incoming emails from Freshworks CRM directly on their website or by using the mobile app for Freshworks CRM. This integration allows customers to create new leads directly on BigCommerce by tracking emails from Freshworks CRM.

The BigCommerce team has created a plugin for Freshworks CRM that is available at https://bigcommerce.freshapps.com/apps/dcrm/. This plugin allows users to integrate their Freshworks CRM account into their BigCommerce website, allowing them to synchronize data between the two platforms.

Benefits of Integration of BigCommerce and Freshworks CRM

The integration of BigCommerce with Freshworks CRM allows users to have a better idea of their customers. This integration allows customers to view details about their customers (such as location. directly on their website, which provides them with useful insights. It also allows them to track incoming emails from Freshworks CRM directly on their website or through the mobile app. Customers are able to respond to incoming emails directly on their website or through the mobile app for Freshworks CRM.

The integration of BigCommerce with Freshworks CRM also provides customers with the opportunity to create new leads directly on BigCommerce by tracking emails from Freshworks CRM. Customers can create new leads by replying directly to an incoming email from Freshworks CRM or through the mobile app for Freshworks CRM. They can also send replies to emails by sending them directly on their website. This integration also allows customers to track all their emails with the click of a button, so they do not have to look for anything else. Furthermore, if customers want to create a new lead through their website, they can now do so by creating the lead on BigCommerce instead of creating it manually on FreshWorks CRM. All they have to do is just click on the “create new lead” link on the page where the lead resides.

With the integration of BigCommerce and Freshworks CRM, customers are able to view data from both platforms in one place. Customers are able to access all incoming emails from Freshworks CRM directly on their website or by using the mobile app for Freshworks CRM. This integration allows customers to create new leads directly on BigCommerce by tracking emails from Freshworks CRM. The integration of BigCommerce with Freshworks CRM also provides customers with the opportunity to create new leads directly on BigCommerce by tracking emails from Freshworks CRM.

The process to integrate BigCommerce and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.