Integrate Basin with SugarCRM

Appy Pie Connect allows you to automate multiple workflows between Basin and SugarCRM

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About Basin

Basin is a basic form backend that lets you collect data from submissions without writing a single line of code.

About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

SugarCRM Integrations
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Best ways to Integrate Basin + SugarCRM

  • Basin Integration SugarCRM Integration

    Basin + SugarCRM

    Create Case to SugarCRM from New Submission in Basin Read More...
    When this happens...
    Basin Integration New Submission
    Then do this...
    SugarCRM Integration Create Case
  • Basin Integration Salesforce Integration

    Basin + Salesforce

    Add new Basin submissions to Salesforce as leads.
    When this happens...
    Basin Integration New Submission
    Then do this...
    Salesforce Integration Create Record
    Transform any Basin submission into an opportunity in Salesforce. This Basin-Salesforce integration will automatically create leads in your Salesforce account corresponding to new Basin submission so that you can focus on moving them down the funnel, not wrangling with data entry.
    How This Basin-Salesforce Integration Works
    • A new form submission is received on Basin
    • Appy Pie Connect adds new lead to Salesforce
    What You Need
    • Basin account
    • Salesforce account
  • Basin Integration AWeber Integration

    Basin + AWeber

    Add new AWeber subscribers from new form submission in Basin Read More...
    When this happens...
    Basin Integration New Submission
    Then do this...
    AWeber Integration Create Subscriber
    Use this Appy Pie Connect integration to instantly add new customers from Basin into your AWeber account. By enabling this Basin-AWeber integration, every new submission received in Basin will be automatically added to your AWeber account as a new subscriber. This is a great way to kick off successful email campaigns complete with the correct details automatically.
    How This Basin-AWeber Integration Works
    • A new form submission is received on Basin
    • Appy Pie Connect adds that contact to AWeber as new subscriber
    What You Need
    • Basin account
    • AWeber account
  • Basin Integration Google Sheets Integration

    Basin + Google Sheets

    Create Google Sheet rows on new Basin form submissions Read More...
    When this happens...
    Basin Integration New Submission
    Then do this...
    Google Sheets Integration Create Spreadsheet Row
    Get the most out of your new Basin forms by connecting it to Google Sheets. This Basin-Google Sheet integration will create rows in a Google sheet each time users submit forms on your Basin, allowing you to keep a historical record of all the data you've collected. Each row will be a unique submission to your spreadsheet.
    How This Integration Works
    • A new form submission is received on Basin
    • Appy Pie Connect adds that contact to AWeber as new subscriber
    What You Need
    • Basin account
    • Google Sheets account
  • Basin Integration Gmail Integration

    Basin + Gmail

    Create Draft to Gmail from New Submission in Basin Read More...
    When this happens...
    Basin Integration New Submission
    Then do this...
    Gmail Integration Create Draft
  • Basin Integration {{item.actionAppName}} Integration

    Basin + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Basin + SugarCRM in easier way

It's easy to connect Basin + SugarCRM without coding knowledge. Start creating your own business flow.

  • New Submission

    Triggers when a user submits to your form.

  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

  • Create Case

    Create a new case

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Basin & SugarCRM Integrations Work

  1. Step 1: Choose Basin as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SugarCRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Basin to SugarCRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Basin and SugarCRM


Basin is a software company that has been providing enterprise-class software to the hospitality industry since 1996. Since its inception, Basin has focused on helping owners and managers of hotel properties achieve their fullest potential by providing the most comprehensive software spution for the hospitality industry available on the market today. With over 1,000 installations worldwide, Basin has proven itself as a leader in providing superior customer service, product customization, high quality support, and prompt upgrades to client software. Basin believes in building partnerships with its clients to ensure each client’s needs are met through continual improvement of the Basin software platform. Basin realizes that one size does not fit all, which is why they listen to their clients and work with them to customize their software. Basin’s dedication to fulfilling the needs of the hospitality industry is the reason Basin has become a leader in both innovation and profitability.


SugarCRM is a customer relationship management (CRM. software company that develops open source enterprise-based customer relationship management sputions for small and mid-sized businesses. The company was founded in 2004 and offices are located in San Francisco and Montreal. SugarCRM offers a Web-based platform designed to manage customer relationships and communications across various channels such as email, phone calls, text messages, social media and mobile apps. SugarCRM's features include lead tracking, marketing automation, sales force automation, contract management, customer service and knowledge base. SugarCRM supports multiple languages including English, French, Spanish, Portuguese and German. The company has partnered with companies such as Intel, Dell and Citrix to bundle SugarCRM with their products. In 2009, SugarCRM launched Sugar Enterprise Edition (Sugar EE. By 2011, there were over 16 million SugarCRM users in over 200 countries and territories. In 2011, SugarCRM purchased Switchboard Networks, Inc., a provider of cloud-based contact center sputions for SMBs.

Integration of Basin and SugarCRM

One of the many reasons hotels use Basin as their property management system (PMS. is because it integrates seamlessly with other software platforms. The flexibility of the platform allows hotels to integrate with other systems that have been specifically designed for certain aspects of their business. This integration allows hotels to access more complete information about their operation and provides them with a better picture of what is going on at a particular property. This also allows for better decision making from top to bottom from corporate level down to the housekeepers on what needs to be done at a particular property. There are three main areas where Basin integrates with other applications. marketing, reservations and housekeeping/operations.

Marketing – The marketing team can access reservation data from ReservationsPro which can then be used to determine if campaigns are working or if other campaigns need to be created. ReservationsPro is a booking engine that helps hotels create customized landing pages filled with relevant information about their hotel based on specific criteria such as location, star rating, type of room and seasonality. ReservationsPro also allows hotels to set up recurring meetings between guests and staff members who can help steer them towards choosing a particular hotel over another. Basin integrates with ReservationsPro by allowing hotels to export guest information from Basin to ReservationsPro which can be accessed by the marketing team as needed. At the end of the day, it is important for hotels to know how much revenue is being generated through marketing efforts so that they are able to measure the effectiveness of their campaigns. Basin integrates with MadKudu which allows hotels to track marketing campaign performances by determining how many times visitors clicked on ads, what percentage of people went on to make a reservation after clicking on an ad or visiting a landing page and how many people placed an actual reservation. These numbers are essential in determining the cost effectiveness of different marketing campaigns.

Reservations – ReservationsPro is an online booking engine that allows guests to make reservations using any device at any time they want. ReservationsPro helps hotels automate the booking process by taking any number of inputs from guests such as arrival date, departure date, number of adults, number of children, number of rooms, email address/phone numberame/credit card information etc. ReservationsPro then uses this information along with price lists provided by the hotel to generate an exact quote for the guest before they book their stay. ReservationsPro also allows guests to have 24/7 access to check availability of rooms at any time which is helpful when they are traveling and want to book last minute. ReservationsPro integrates with Basin by sending reservation information directly into Basin so it can be easily accessed by housekeeping/operations teams on property for check-in purposes. Basin also sends specific information about new reservations directly into ReservationsPro via API so that guests can be contacted immediately before they arrive on property about property amenities or special events happening while they are staying at the property.

Housekeeping/Operations - ReservationsPro accepts incoming calls from guests while they are staying at property which can be routed directly through Basin if needed by housekeeping/operations teams on property. This feature enables guests to contact housekeeping directly while they are staying on property instead of having to contact the front desk who may not even know when the guest plans on checking out yet. This feature increases efficiency for both guests and housekeeping/operations teams because it eliminates miscommunication between them when guests call down for services that need to be completed while they are staying on property versus when they plan on checking out. It also eliminates unnecessary costs for cleaning services since guests do not have to call down anytime during their stay unless they absputely need something done immediately rather than waiting until it’s time to check out so housekeeping can come clean their room. ReservationsPro integrates with Basin by sending guest information directly into Basin so it can be easily accessed by housekeeping/operations teams on property for check-in purposes. ReservationsPro also sends specific information about new reservations directly into Basin via API so housekeeping/operations teams can be notified via text message right when a new reservation comes in from a guest. Housekeeping Teams can then use this information to ensure rooms will be ready when guests arrive on property rather than waiting until someone gets back from a meeting or until an early morning morning meeting concludes in order to see if rooms need cleaning or additional supplies need to be restocked in guest rooms throughout the day.

Benefits of Integration of Basin and SugarCRM:

The process to integrate Basin and SugarCRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.