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Integrate Basin with Freshservice

Appy Pie Connect allows you to automate multiple workflows between Basin and Freshservice

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About Basin

Basin is a basic form backend that lets you collect data from submissions without writing a single line of code.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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  • Zendesk Integration Zendesk
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Best Basin and Freshservice Integrations

  • Basin Integration Salesforce Integration

    Basin + Salesforce

    Add new Basin submissions to Salesforce as leads. Read More...
    Close
    When this happens...
    Basin Integration New Submission
     
    Then do this...
    Salesforce Integration Create Record
    Transform any Basin submission into an opportunity in Salesforce. This Basin-Salesforce integration will automatically create leads in your Salesforce account corresponding to new Basin submission so that you can focus on moving them down the funnel, not wrangling with data entry.
    How This Basin-Salesforce Integration Works
    • A new form submission is received on Basin
    • Appy Pie Connect adds new lead to Salesforce
    What You Need
    • Basin account
    • Salesforce account
  • Basin Integration AWeber Integration

    Basin + AWeber

    Add new AWeber subscribers from new form submission in Basin Read More...
    Close
    When this happens...
    Basin Integration New Submission
     
    Then do this...
    AWeber Integration Create Subscriber
    Use this Appy Pie Connect integration to instantly add new customers from Basin into your AWeber account. By enabling this Basin-AWeber integration, every new submission received in Basin will be automatically added to your AWeber account as a new subscriber. This is a great way to kick off successful email campaigns complete with the correct details automatically.
    How This Basin-AWeber Integration Works
    • A new form submission is received on Basin
    • Appy Pie Connect adds that contact to AWeber as new subscriber
    What You Need
    • Basin account
    • AWeber account
  • Basin Integration Google Sheets Integration

    Basin + Google Sheets

    Create Google Sheet rows on new Basin form submissions Read More...
    Close
    When this happens...
    Basin Integration New Submission
     
    Then do this...
    Google Sheets Integration Create Spreadsheet Row
    Get the most out of your new Basin forms by connecting it to Google Sheets. This Basin-Google Sheet integration will create rows in a Google sheet each time users submit forms on your Basin, allowing you to keep a historical record of all the data you've collected. Each row will be a unique submission to your spreadsheet.
    How This Integration Works
    • A new form submission is received on Basin
    • Appy Pie Connect adds that contact to AWeber as new subscriber
    What You Need
    • Basin account
    • Google Sheets account
  • Basin Integration Gmail Integration

    Basin + Gmail

    Create Draft to Gmail from New Submission in Basin Read More...
    Close
    When this happens...
    Basin Integration New Submission
     
    Then do this...
    Gmail Integration Create Draft
  • Basin Integration Gmail Integration

    Basin + Gmail

    Send Email in Gmail when New Submission is created in Basin Read More...
    Close
    When this happens...
    Basin Integration New Submission
     
    Then do this...
    Gmail Integration Send Email
  • Basin Integration {{item.actionAppName}} Integration

    Basin + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Basin + Freshservice in easier way

It's easy to connect Basin + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Submission

    Triggers when a user submits to your form.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Basin & Freshservice Integrations Work

  1. Step 1: Choose Basin as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Basin to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Basin and Freshservice

Basin has been helping Freshservice with the implementation of their service desk software over the past year."Freshservice is a young and rapidly growing startup based in Bangalore, India, that provides web-based customer support software for small and medium-sized businesses globally. It's used by companies that specialize in different areas such as restaurants, travel, real estate, technology and retail." (Techcrunch)This article will focus on the integration of Basin and Freshservice over the past year.

    Integration of Basin and Freshservice

Basin has helped Freshservice with the implementation of their service desk software for the past year. "We've worked closely with Basin to build an MVP that we are not only proud of but also confident in recommending to our customers." (Pranay Prabhu – Co-founder and CTO)Through investigation and prototyping, Basin helped Freshservice define their Minimum Viable Product requirements.At the beginning of the project, Freshservice users would be responsible for managing tickets. As the implementation progressed, Basin introduced Freshdesk into the mix. The service desk software would be responsible for tracking all issues and providing assistance to users.The integration was completed in phases. Phase 1 was setting up Freshdesk and integrating it with Freshservice. Phase 2 was setting up the integration between Freshdesk and Freshservice. Finally, Phase 3 was developing an API that would allow Freshservice and Freshdesk to communicate without human intervention."Basin wasn't just doing what they said they were going to do. They actually went above and beyond." (Sudhir – Co-founder and CEO)

    Benefits of Integration of Basin and Freshservice

This project allowed Freshservice to see the benefits of using a service desk software. This software allows users to track problems as well as receive updates on fixes. Without this integration, users would be responsible for tracking problems manually; with this integration, however, their workload is significantly reduced."It's been a pleasure working with Basin. I really like the fact that they challenge us to think differently about how we approach problems while offering us an array of options for solutions." (Pranay Prabhu – Co-founder and CTO)

Over the past year, Basin has successfully integrated Freshservice with Freshdesk. This integration has reduced the workload of Freshservice employees while allowing them to provide better service to their customers. The interface between these two systems was developed using APIs, which allowed both systems to communicate with one another without human intervention. With this integration complete, Freshservice can focus on expanding their business.In the near future, Freshservice plans to add more features to their product. These features include live chat functionality, email notifications to supervisors when tickets are created by users, and user tracking ability through an API.

The process to integrate Basin and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.