?>

Integrate Basecamp Classic with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Basecamp Classic and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
20 Million man hours saved

Award Winning App Integration Platform

About Basecamp Classic

Basecamp Classic is a well-known project management tool. Basecamp's traditional version allows you to manage multiple projects, milestones, to-do items, and more. An easy approach to keep your inbox clean and consolidate your work.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

  • Ticketbud Integration Ticketbud
  • TicketCo Integration TicketCo
  • Ticket Tailor Integration Ticket Tailor

Best ways to Integrate Basecamp Classic + Zendesk

  • Basecamp Classic Integration Zendesk Integration

    Basecamp Classic + Zendesk

    Create Ticket to Zendesk from New Project in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Project
     
    Then do this...
    Zendesk Integration Create Ticket
  • Basecamp Classic Integration Zendesk Integration

    Basecamp Classic + Zendesk

    Update User in Zendesk when New Project is created in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Project
     
    Then do this...
    Zendesk Integration Update User
  • Basecamp Classic Integration Zendesk Integration

    Basecamp Classic + Zendesk

    Create User to Zendesk from New Project in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Project
     
    Then do this...
    Zendesk Integration Create User
  • Basecamp Classic Integration Zendesk Integration

    Basecamp Classic + Zendesk

    Create Organization to Zendesk from New Project in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Project
     
    Then do this...
    Zendesk Integration Create Organization
  • Basecamp Classic Integration Zendesk Integration

    Basecamp Classic + Zendesk

    Update Ticket in Zendesk when New Project is created in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Project
     
    Then do this...
    Zendesk Integration Update Ticket
  • Basecamp Classic Integration {{item.actionAppName}} Integration

    Basecamp Classic + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Basecamp Classic + Zendesk in easier way

It's easy to connect Basecamp Classic + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers when a new message is added to a project.

  • New Milestone

    Triggers when a new milestone is added to a project

  • New Person

    Triggers when a new person is added to an account.

  • New Project

    Triggers when a new project is added to an account.

  • New Todo Item

    Triggers when a new todo item is added to a todo list.

  • New Todo List

    Triggers when a new todo list is added to a project.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Message

    Creates a new message.

  • Create Milestone

    Creates a new milestone.

  • Create Project

    Be Careful! Easy to go over your plan limit.

  • Create Todo Item

    Creates a new todo item.

  • Create Todo list

    Creates a new todo list.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

Compliance Certifications and Memberships

Highly rated by thousands of customers all over the world

We’ve been featured on

featuredon
Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Basecamp Classic & Zendesk Integrations Work

  1. Step 1: Choose Basecamp Classic as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Basecamp Classic to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Basecamp Classic and Zendesk

Basecamp Classic

Basecamp Classic is an online project cplaboration top and a web-based project management software founded in 2004 by Jason Fried and David Heinemeier Hansson, who are also the creators of the Ruby on Rails framework and a number of related products. Basecamp Classic provides tops for project management, group cplaboration and communication. Basecamp Classic is available as a SaaS spution via an Internet connection or as a self-hosted version. It was one of the first project-management tops to use Ajax to update parts of a website without reloading the entire page. This feature remains a popular way to implement real-time updates in other applications.

Zendesk

Zendesk is a customer service software that allows businesses to conspidate customer support for multiple channels including email, chat and social media. The company was founded in 2007 by Mikkel Svane and Morten Primdahl, who were former co-workers at Danish ISP TDC A/S. Zendesk is headquartered in San Francisco, with offices in Ireland, Denmark, Australia, Singapore, Japan and South Korea. In addition to its freemium plan, it offers paid versions with more features.

Integration of Basecamp Classic and Zendesk

The integration of two softwares improves the performance of business processes such as customer service and sales. By integrating these two software, the sales department can now easily check if customers have already been consulted by the customer service team before they make contact with them. This saves time and improves customer satisfaction. The information contained in each ticket is also readily available in other modules such as a CRM so that no one has to search through multiple screens during the process.

Benefits of Integration of Basecamp Classic and Zendesk

The benefits of implementing the integration of Basecamp Classic and Zendesk include:

  • Improved workflows and productivity – similar to when you move your home office into a bigger office space, the organization becomes much more efficient simply because it has more room to spread out. Similarly, when you integrate your customer relationship management (CRM. system with your help desk software (such as Zendesk), you can accomplish more in less time because you’re not jumping from system to system to get everything done. An integrated approach means that staff members can quickly find information about a particular customer or client right at their fingertips. For example, if you integrate your help desk software with your CRM system, your team can see all interactions with a particular client in the CRM platform. This allows agents to quickly access previous conversations or tasks that have already been completed (or left undone. when they are responding to an issue or communicating with a client or customer. This type of workflow allows employees to spend less time looking for information or trying to remember what they did previously with a client and spend more time helping clients and providing support.
  • Improved employee job satisfaction – people are happier when they are working at their best, which means that you’ll have fewer issues with turnover and more satisfied customers when your internal operations run efficiently. A properly integrated system allows employees to handle more issues per hour because they don’t have to jump from screen to screen finding the information they need. With an integrated system, it’s easy for your workers to find the information they need about each client, which reduces stress and gives them more time to focus on helping clients instead of wasting time searching for information. The more efficiently your employees can handle issues and requests from clients and customers, the happier your customers will be, which leads to better loyalty and increased revenue over time.

The process to integrate Basecamp Classic and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.