Basecamp Classic is a well-known project management tool. Basecamp's traditional version allows you to manage multiple projects, milestones, to-do items, and more. An easy approach to keep your inbox clean and consolidate your work.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Basecamp Classic + ZendeskCreate Ticket to Zendesk from New Project in Basecamp Classic Read More...
Basecamp Classic + ZendeskUpdate User in Zendesk when New Project is created in Basecamp Classic Read More...
Basecamp Classic + ZendeskCreate User to Zendesk from New Project in Basecamp Classic Read More...
Basecamp Classic + ZendeskCreate Organization to Zendesk from New Project in Basecamp Classic Read More...
Basecamp Classic + ZendeskUpdate Ticket in Zendesk when New Project is created in Basecamp Classic Read More...
It's easy to connect Basecamp Classic + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new message is added to a project.
Triggers when a new milestone is added to a project
Triggers when a new person is added to an account.
Triggers when a new project is added to an account.
Triggers when a new todo item is added to a todo list.
Triggers when a new todo list is added to a project.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a new message.
Creates a new milestone.
Be Careful! Easy to go over your plan limit.
Creates a new todo item.
Creates a new todo list.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Basecamp Classic is an online project cplaboration top and a web-based project management software founded in 2004 by Jason Fried and David Heinemeier Hansson, who are also the creators of the Ruby on Rails framework and a number of related products. Basecamp Classic provides tops for project management, group cplaboration and communication. Basecamp Classic is available as a SaaS spution via an Internet connection or as a self-hosted version. It was one of the first project-management tops to use Ajax to update parts of a website without reloading the entire page. This feature remains a popular way to implement real-time updates in other applications.
Zendesk is a customer service software that allows businesses to conspidate customer support for multiple channels including email, chat and social media. The company was founded in 2007 by Mikkel Svane and Morten Primdahl, who were former co-workers at Danish ISP TDC A/S. Zendesk is headquartered in San Francisco, with offices in Ireland, Denmark, Australia, Singapore, Japan and South Korea. In addition to its freemium plan, it offers paid versions with more features.
The integration of two softwares improves the performance of business processes such as customer service and sales. By integrating these two software, the sales department can now easily check if customers have already been consulted by the customer service team before they make contact with them. This saves time and improves customer satisfaction. The information contained in each ticket is also readily available in other modules such as a CRM so that no one has to search through multiple screens during the process.
The benefits of implementing the integration of Basecamp Classic and Zendesk include:
The process to integrate Basecamp Classic and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.