?>

Integrate Basecamp 3 with Freshservice

Appy Pie Connect allows you to automate multiple workflows between Basecamp 3 and Freshservice

  • No code
  • No Credit Card
  • Lightning Fast Setup
20 Million man hours saved

Award Winning App Integration Platform

About Basecamp 3

Basecamp's unique set of tools provides everything a team needs to stay on track with whatever project they're working on.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Looking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives

  • Zendesk Integration Zendesk
  • Zoho Desk Integration Zoho Desk

Best Basecamp 3 and Freshservice Integrations

  • Basecamp 3 Integration Basecamp 3 Integration

    Freshservice + Basecamp 3

    Create Project to Basecamp 3 from New User in Freshservice Read More...
    Close
    When this happens...
    Basecamp 3 Integration New User
     
    Then do this...
    Basecamp 3 Integration Create Project
  • Basecamp 3 Integration Basecamp 3 Integration

    Freshservice + Basecamp 3

    Add Person to a Project in Basecamp 3 when New User is created in Freshservice Read More...
    Close
    When this happens...
    Basecamp 3 Integration New User
     
    Then do this...
    Basecamp 3 Integration Add Person to a Project
  • Basecamp 3 Integration Basecamp 3 Integration

    Freshservice + Basecamp 3

    Create Project from Template to Basecamp 3 from New User in Freshservice Read More...
    Close
    When this happens...
    Basecamp 3 Integration New User
     
    Then do this...
    Basecamp 3 Integration Create Project from Template
  • Basecamp 3 Integration Basecamp 3 Integration

    Freshservice + Basecamp 3

    Create Message to Basecamp 3 from New User in Freshservice Read More...
    Close
    When this happens...
    Basecamp 3 Integration New User
     
    Then do this...
    Basecamp 3 Integration Create Message
  • Basecamp 3 Integration Basecamp 3 Integration

    Freshservice + Basecamp 3

    Create To do List to Basecamp 3 from New User in Freshservice Read More...
    Close
    When this happens...
    Basecamp 3 Integration New User
     
    Then do this...
    Basecamp 3 Integration Create To do List
  • Basecamp 3 Integration {{item.actionAppName}} Integration

    Basecamp 3 + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Basecamp 3 + Freshservice in easier way

It's easy to connect Basecamp 3 + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Comment

    Triggers when a new comment is created in a basecamp.

  • New Document Created

    Triggers when a new document is created in a folder.

  • New Document Uploaded

    Triggers when a new document is uploaded in a folder.

  • New Message

    Triggers when a new message is created in a basecamp.

  • New Person

    Triggers when a new person is available in the account

  • New Project

    Triggers when a new project is created.

  • New Schedule Entry

    Triggers when a new schedule entry is created in a basecamp.

  • New To do List

    Triggers when a new to-do list is created in a basecamp

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Add Person to a Project

    Adds or creates a new person to an existing project.

  • Create Campfire Message

    Creates a Campfire message.

  • Create Comment on Message

    Creates a new comment in a message.

  • Create Document

    Creates a new document in a folder.

  • Create Message

    Creates a new message in a message board.

  • Create Project

    Creates a new project.

  • Create Project from Template

    Creates a new project using a template.

  • Create Schedule Entry

    Creates a new schedule entry in a schedule.

  • Create To do

    Creates a new to-do in a to-do list.

  • Create To do List

    Creates a new to-do list in a to-do set.

  • Remove Person from a Project

    To revoking access from existing people

  • Upload File

    Uploads a new file in a folder.

Compliance Certifications and Memberships

Highly rated by thousands of customers all over the world

We’ve been featured on

featuredon
Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Basecamp 3 & Freshservice Integrations Work

  1. Step 1: Choose Basecamp 3 as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Basecamp 3 to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Basecamp 3 and Freshservice

Basecamp 3 and Freshservice are two online services that will help you in managing your business. Basecamp 3 is a project management software for teams while Freshservice is a cloud-based IT service desk software.Basecamp 3 is a multi-purpose project management software which can be used to manage clients, projects and tasks. According to the company, Basecamp helps over 10 million people to manage their projects and clients. It has an attractive interface that allows users to create multiple projects which can be described using different features such as to-dos lists, text, images and files. You can also add members to a project, assign them roles and use the chat feature to have discussions with your team.Basecamp 3 allows you to have unlimited storage for all of the files and documents that you will add to the project. The files can be shared with other members by URL or link. It also allows you to upload files of any size and format.Basecamp has a mobile app version that can be used on Android phones and tablets, iPhones and iPads. You can also access Basecamp through a web browser on any device.Freshservice is an online service desk that helps you to manage your IT issues and incidents. It helps you to have more effective incident management by providing you with email notifications, real time reports, escalations, action item assignment, customizable workflows and more.It integrates with Basecamp 3 so that it sends some of your requests from Freshservice directly into Basecamp 3 via email, Slack, Trello, GitHub, JIRA and other tools. This makes it possible for your team members to track the progress of the request directly from Basecamp 3 and take actions accordingly.This integration allows Freshservice users to get instant updates on the status of an incident as well as on its workload in their project management tool - Basecamp 3.

    Integration of Basecamp 3 and Freshservice

Freshservice can be integrated with various other applications like Jira, GitHub, Zendesk, Google Apps and other applications that you may use for managing your business. Each time you receive an incident in Freshservice, it will send a notification through one of these channels to inform your team members about it. You can also send incident details to Basecamp 3 so that they can take actions if needed.Freshservice will also allow you to set up automation rules so that it can automatically move an incident from one queue to another when certain conditions are met. For example, you can set up rules so that incidents reported by your customers through email are automatically moved into the "Customer Support" queue while those reported by your staff members are moved into the "Internal IT" queue.You can also configure Freshservice so that the status of an incident changes in Basecamp 3 when an incident is resolved or closed in Freshservice. You can change the status manually from Freshservice or set up rules so that an incident is automatically resolved in Basecamp 3 when a similar incident is closed in Freshservice.

    Benefits of Integration of Basecamp 3 and Freshservice

These integrations are useful as they allow you to use multiple tools together without having to switch between them repeatedly. You can assign activities related to an incident directly in Freshservice and keep track of them in Basecamp 3. Your team members can also comment on an incident if they need more information about it or want to clarify any doubts about the issue at hand. You will also be able to see all the actions taken by them in both the tools - Basecamp 3 and Freshservice - which makes it easier for you to monitor their performance.Basecamp 3 gives you control over the process involved in resolving an incident from start to finish. You can assign tasks to specific team members based on their expertise; give them instructions using comments; create reminders; attach documents or images related to an incident; mention external parties who may be able to help you resolve an issue; discuss ideas with others before taking action; view progress report on each task; check on what has been done so far; assign a new member if needed; review all tasks from the past week; view a summary report of all tasks; accept or reject tasks and more.This integration will not only help you manage incidents better but will also benefit your organization in terms of time and money saved, improved customer satisfaction and increased productivity among your employees.

The process to integrate Basecamp 3 and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.