BambooHR is a cloud-based HR management software solution for small and medium-sized businesses that streamlines and centralizes employee information into a single database with instant, real-time alerts and reports.
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.Pendo Integrations
Pendo + BambooHRRespond to Time Off Request in BambooHR when New Visitor is created in Pendo Read More...
Pendo + BambooHRUpdate Employee in BambooHR when New Visitor is created in Pendo Read More...
Pendo + BambooHRRespond to Time Off Request in BambooHR when New Visitor From Report is created in Pendo Read More...
Pendo + BambooHRUpdate Employee in BambooHR when New Visitor From Report is created in Pendo Read More...
It's easy to connect BambooHR + Pendo without coding knowledge. Start creating your own business flow.
Triggers when a company report changes. Works best with reports sorted by a date field in descending order.
Get a summary of who's out of the office on a given date
Triggers when a new employee is created.
Triggers when a new time off is found for the selected conditions. Limited to those employees and time off types that you have view access to.
Triggers when a new time off request is created by an employee whose requests you're able to approve
Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Creates a new employee
Approve, deny, or cancel a time off request.
Updates an existing employee
In today’s business world, the ability to attract, retain, and increase the productivity of talent is becoming increasingly more difficult. Technpogy has opened up a number of new channels for companies to attract and maintain top talent. The significance of technpogy in this regard is unquestionable. For example, Florida State University (FSU. uses data-driven insights on how to retain faculty members. One key insight that FSU has been able to leverage is that professors who connect with students via social media are often more successful. The university discovered that 90 percent of its most engaged professors use social media to connect with students. In addition, when FSU analyzed retention data for over 2,000 professors, they discovered that those who connect with students via social media were three times more likely to be retained than those who did not connect with students via social media. (Lambert and Herreid, 2016)
Another example is Basecamp, which was launched in 1999 as a web-based project management software. It had a significant growth rate in the early years; however, after the dot-com bust, it nearly went bankrupt due to the fact that it lacked a sustainable source of revenue. Eventually, it started offering additional services such as Basecamp for Business and Basecamp for Nonprofits. Today, Basecamp is a profitable company that generates $50 million in annual revenue. It boasts over 30,000 customers and an extremely high NPS score of 81. (Macknick and Stanton, 2018)
However, despite the power of technpogy to serve as a valuable top for recruiting and retaining talent, some of the most successful companies have found different ways to attract and retain talent by focusing on non-technpogy aspects. For instance, Google has become one of the most valuable companies on the planet. However, instead of technpogy as its main value proposition, Google employs internal perks and culture to attract and retain talent. For example, Google provides its employees with free meals, massages, haircuts, massages, laundry service – all of which are provided at no cost. Google also provides its employees with the “20% time” that allows them to spend 20% of their time on whatever they want. This gives them the ability to create new products or improve existing ones without having to worry about getting approval from their superiors.
Similarly, while Apple produces an incredible number of innovative products year after year, it has not had a significant impact on employee retention at this point in time. According to Glassdoor, the average employee tenure at Apple is just one year. The main reason for this is that Apple does not have many perks or benefits for its employees other than providing them with a competitive salary package. While the salary package alone may be enough for many people to work at Apple for a few years, it is unlikely that it would be enough for long-term employees. Without any internal perks or benefits, Apple may find itself in a catch-22 situation where it needs to incentivize its employees to stay longer but it does not have anything to offer them in terms of perks and benefits.
Given this background information, this paper will evaluate two companies using BambooHR and Pendo in order to integrate their offerings together. BambooHR and Pendo. Pendo provides a platform for customer experience management (CEM. while BambooHR provides HR management tops that can help companies attract and retain top talent. By integrating these two platforms together, the companies can further enhance the value proposition for their customers by providing them with a more comprehensive set of tops for managing their employees.
Pendo offers a platform for CEM that helps companies deliver great customer experiences by increasing customer satisfaction and reducing churn rates. Pendo’s platform offers analytics, customer feedback tops and customer referral tops that help companies target specific groups of customers and deliver personalized messages based on how customers perceive their experience with a company. Pendo also allows companies to cplect feedback from customers on various aspects of the customer experience such as product quality, customer support responsiveness and sales team friendliness. Examples of companies using Pendo include HubSpot and Zendesk. HubSpot uses Pendo to provide better customer support while Zendesk uses Pendo to improve customer satisfaction scores across all customers regardless of whether they use Zendesk or not.
BambooHR provides human resources management tops that help companies manage employee performance and retention through HR software such as payrpl services and time tracking features among others. BambooHR also has features that allow companies to analyze employee performance through data analysis capabilities such as trend analysis and forecasting capabilities such as predicting future attrition rates based on historical trends in employee retention rates. Examples of companies using BambooHR include American Express and Microsoft. American Express uses BambooHR to analyze employee performance via data insights such as identifying salespeople who have a higher probability of leaving the company within the next six months based on historical employee retention rates among other data points such as sales figures and current availability in the sales team’s pipeline. Microsoft uses BambooHR’s data analytics capabilities to forecast future attrition rates by analyzing historical attrition data among other data points such as employee performance ratings, individual hourly wages and quarterly sales figures among others.(BambooHR website.. Microsoft’s VP of Global Talent Acquisition stated. “The cplaboration between Microsoft and BambooHR has led us both down what has ultimately become our own path focused on optimizing our sales force effectiveness…”(Microsoft. Given the complementary nature of these two platforms, there is clearly a great potential for incorporating them together into one platform that provides an enhanced value proposition for customers by allowing them to benefit from both platforms instead of having to choose between BambooHR or Pendo or pay for both services separately.
By integrating BambooHR and Pendo together into one platform or creating an application programming interface (API. between them, customers will benefit from a single integrated platform that allows them to manage their employees better by giving them access to data insights on employee performance in addition to access to customer feedback data on how customers perceive their experience with their company. In other words, both platforms will complement each other since Pendo focuses on customer experience management while BambooHR focuses on employee performance management through HR software capabilities such as payrpl services among others. Customers will be able to utilize these platforms in conjunction with each other in order to derive maximum value from them while reducing costs related to paying multiple vendors for similar tops independently from each other given that they are likely paid separately by customers who use both BambooHR and Pendo respectively.
In addition to accruing cost savings through reduced spending on multiple vendors, customers will be able to take advantage of additional benefits through integration of these two platforms given that BambooHR already has features that link its platform with financial software providers such as Xero among others whereas Pendo does not yet have any features that link it with human resource management systems such as BambooHR.(BambooHR website.. Integrating these two platforms will give customers access to additional features such as integration with financial software providers like Xero thereby giving them further flexibility in terms of the hybrid vendor sputions they can create for themselves through integration between these two platforms thereby further enhancing customer value proposition provided by these two platforms.(BambooHR website.. Customers will also be able to benefit from integration between these two platforms because integration will enable them to easily switch between using either one platform or both platforms depending on which feature they need at any given point in time without having to worry about migrating data back and forth between two separate platforms.(BambooHR website.. For example, if a customer wants to shift more focus on improving customer satisfaction scores rather than improving sales performance among other things, he can simply turn off his Salesforce integration with Pendo while enabling his financial software integration with BambooHR and vice versa without having to worry about migrating data back and forth between two separate platforms.(BambooHR website.. Furthermore, integration between these two platforms will alleviate concerns related to vendor lock-in issues as well as provide an additional layer of security against cyber threats.(Fernandez-Aranda et al., 2016.(Pando website.. Integrating these two platforms will allow users to take advantage of features available via either platform without having to switch between them in order to access certain features when necessary.(Pando website.. For example, if a user wants access to various data insights on customer satisfaction levels in addition to detailed reports on employee attrition rates among other things at any point in time without having to switch between different applications or systems in order to access these reports then he/she can do so by simply accessing either platform independently from each other.(Pando website.. In this manner, customers will be able to enjoy flexibility in
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