Integrate BambooHR with Freshdesk
Appy Pie Connect allows you to automate multiple workflows between BambooHR and Freshdesk
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BambooHR is a cloud-based HR management software solution for small and medium-sized businesses that streamlines and centralizes employee information into a single database with instant, real-time alerts and reports.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Want to explore BambooHR + Freshdesk quick connects for faster integration? Here’s our list of the best BambooHR + Freshdesk quick connects.
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It's easy to connect BambooHR + Freshdesk without coding knowledge. Start creating your own business flow.
- Triggers
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Changed ReportTriggers when a company report changes. Works best with reports sorted by a date field in descending order.
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Get Summary of Who is OutGet a summary of who's out of the office on a given date
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New EmployeeTriggers when a new employee is created.
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New Employee InstantTriggers when an employee created.
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New Time OffTriggers when a new time off is found for the selected conditions. Limited to those employees and time off types that you have view access to.
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New Time Off RequestTriggers when a new time off request is created by an employee whose requests you're able to approve
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New ContactTriggers when a new customer is created.
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New TicketTriggers when there is a new ticket is created in Freshdesk.
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Update TicketTriggers when a Ticket is updated.
- Actions
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Create EmployeeCreates a new employee
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Respond to Time Off RequestApprove, deny, or cancel a time off request.
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Update EmployeeUpdates an existing employee
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Create ContactAllows you to create a User/Customer in Freshdesk for your support domain.
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Create TicketCreate a ticket in Freshdesk for your domain.
How BambooHR & Freshdesk Integrations Work
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Step 1: Choose BambooHR as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from BambooHR to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of BambooHR and Freshdesk
BambooHR is a cloud-based HRIS system that helps businesses manage employee records. It helps HR professionals to track employee information, manage payroll and benefits, and recruit new employees. Freshdesk is a cloud-based customer service software that helps enterprises manage customer support tickets. It helps businesses to respond to customer queries, monitor social media channels, and track customer feedback.
Integration of BambooHR and Freshdesk has various advantages for businesses. An integration between the two systems can help businesses to integrate their CRM and HR systems. This integration enables the user to view employee details from Freshdesk in BambooHR. They can also manipulate these data using BambooHR.
One of the common use cases of an integration between the two systems is a referral program. If a customer refers a business to another business, then he can be rewarded for it. The business that was referred to can reward him by giving him a credit on his account or by offering some other reward. The system will automatically create a payment in Freshdesk when a new hire joins the company. On the other hand, it will create a case in Freshdesk when there is an employee referral in BambooHR. The integration between the two systems also enables employees to update their profiles in Freshdesk.
An integration between the two systems can also enable businesses to exchange data between them. A business can connect its address book in Freshdesk with its contact list in BambooHR. This enables employees to add new contacts to the address book in Freshdesk by importing them from BambooHR. Employees can also update their personal details in Freshdesk by importing them from BambooHR.
Integration of BambooHR and Freshdesk enables businesses to exchange data between them and automate certain processes in their CRM and HR departments.
The process to integrate BambooHR and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.
App Integrations Frequently Asked Questions
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