Integrate BambooHR with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between BambooHR and Freshdesk

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About BambooHR

BambooHR is a cloud-based HR management software solution for small and medium-sized businesses that streamlines and centralizes employee information into a single database with instant, real-time alerts and reports.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Want to explore BambooHR + Freshdesk quick connects for faster integration? Here’s our list of the best BambooHR + Freshdesk quick connects.

Explore quick connects

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Connect BambooHR + Freshdesk in easier way

It's easy to connect BambooHR + Freshdesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • Changed Report

    Triggers when a company report changes. Works best with reports sorted by a date field in descending order.

  • Get Summary of Who is Out

    Get a summary of who's out of the office on a given date

  • New Employee

    Triggers when a new employee is created.

  • New Employee Instant

    Triggers when an employee created.

  • New Time Off

    Triggers when a new time off is found for the selected conditions. Limited to those employees and time off types that you have view access to.

  • New Time Off Request

    Triggers when a new time off request is created by an employee whose requests you're able to approve

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Actions
  • Create Employee

    Creates a new employee

  • Respond to Time Off Request

    Approve, deny, or cancel a time off request.

  • Update Employee

    Updates an existing employee

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How BambooHR & Freshdesk Integrations Work

  1. Step 1: Choose BambooHR as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from BambooHR to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of BambooHR and Freshdesk

BambooHR is a cloud-based HRIS system that helps businesses manage employee records. It helps HR professionals to track employee information, manage payroll and benefits, and recruit new employees. Freshdesk is a cloud-based customer service software that helps enterprises manage customer support tickets. It helps businesses to respond to customer queries, monitor social media channels, and track customer feedback.

Integration of BambooHR and Freshdesk has various advantages for businesses. An integration between the two systems can help businesses to integrate their CRM and HR systems. This integration enables the user to view employee details from Freshdesk in BambooHR. They can also manipulate these data using BambooHR.

One of the common use cases of an integration between the two systems is a referral program. If a customer refers a business to another business, then he can be rewarded for it. The business that was referred to can reward him by giving him a credit on his account or by offering some other reward. The system will automatically create a payment in Freshdesk when a new hire joins the company. On the other hand, it will create a case in Freshdesk when there is an employee referral in BambooHR. The integration between the two systems also enables employees to update their profiles in Freshdesk.

An integration between the two systems can also enable businesses to exchange data between them. A business can connect its address book in Freshdesk with its contact list in BambooHR. This enables employees to add new contacts to the address book in Freshdesk by importing them from BambooHR. Employees can also update their personal details in Freshdesk by importing them from BambooHR.

Integration of BambooHR and Freshdesk enables businesses to exchange data between them and automate certain processes in their CRM and HR departments.

The process to integrate BambooHR and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm