Integrate AWS IOT with Freshworks CRM

Appy Pie Connect allows you to automate multiple workflows between AWS IOT and Freshworks CRM

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About AWS IOT

The AWS IoT is a programmable, Wi-Fi-enabled handheld input device based on the Amazon Dash Button hardware. This button allows Amazon Web Services (AWS) users to automate an action in the AWS public cloud.

About Freshworks CRM

Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.

Freshworks CRM Integrations

Best AWS IOT and Freshworks CRM Integrations

  • AWS IOT Integration Freshworks CRM Integration

    AWS IOT + Freshworks CRM

    Create Contact from Freshworks CRM from Single Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Single Click
     
    Then do this...
    Freshworks CRM Integration Create Contact
  • AWS IOT Integration Freshworks CRM Integration

    AWS IOT + Freshworks CRM

    Create Note from Freshworks CRM from Single Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Single Click
     
    Then do this...
    Freshworks CRM Integration Create Note
  • AWS IOT Integration Freshworks CRM Integration

    AWS IOT + Freshworks CRM

    Create Account from Freshworks CRM from Single Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Single Click
     
    Then do this...
    Freshworks CRM Integration Create Account
  • AWS IOT Integration Freshworks CRM Integration

    AWS IOT + Freshworks CRM

    Add Appointment in Freshworks CRM when Single Click is added to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Single Click
     
    Then do this...
    Freshworks CRM Integration Add Appointment
  • AWS IOT Integration Freshworks CRM Integration

    AWS IOT + Freshworks CRM

    Create Task from Freshworks CRM from Single Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Single Click
     
    Then do this...
    Freshworks CRM Integration Create Task
  • AWS IOT Integration {{item.actionAppName}} Integration

    AWS IOT + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect AWS IOT + Freshworks CRM in easier way

It's easy to connect AWS IOT + Freshworks CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • Double Click

    Triggers when you double click on IOT Button.

  • Long Press

    Triggers when long press on IOT Button.

  • Single Click

    Triggers when you click on IOT Button.

  • New Appointment

    trigger when new appointment created.

  • New Completed Task

    Trigger when any task gets completed.

  • New Contact

    Trigger when new contact is created.

  • New Deal

    Trigger when new deal created.

  • New Task

    Trigger when new task created.

    Actions
  • Add Appointment

    Add an appointment.

  • Create Account

    Create an account.

  • Create Contact

    Creates a contact.

  • Create Deal

    Creates a deal.

  • Create Note

    Creates a note.

  • Create Task

    Creates a task.

  • Update Contact

    Updates an existing contact.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How AWS IOT & Freshworks CRM Integrations Work

  1. Step 1: Choose AWS IOT as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshworks CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from AWS IOT to Freshworks CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of AWS IOT and Freshworks CRM

AWS IOT

AWS IoT is a managed cloud platform that lets connected devices easily and securely interact with cloud applications and other devices. With AWS IoT, businesses can gain real-time insights into how their products are used and experienced. By using AWS IoT to connect devices, manufacturers can reduce the cost of deploying, operating, and scaling any connected product or service.

Freshworks CRM

Freshworks has been in this B2B SaaS space for long now. They have been providing a range of products to help businesses spve some of their biggest pain points. Freshdesk is the flagship product of Freshworks, which was built out of a need to better serve customers. The company’s current products include Freshdesk, Freshservice, Freshcaller, Freshteam, Freshchat and Freshsales. Freshworks recently launched Freshsales Cloud, its first multi-tenant SaaS spution for Salesforce customers. Freshsales Cloud allows small companies to access enterprise level sales software without having to make large investments. As part of its recent expansion, Freshworks also opened up additional office space for its growing employee base in Chennai and Bengaluru.

Integration of AWS IOT and Freshworks CRM

Integrating AWS IOT and Freshworks CRM will help business to reduce the cost of deploying, operating and scaling any connected product or service. This integration will help your business to have a better view of your data and provide you more contrp over the ecosystem around your connected products. It will also help you to gain insights into how your products are being used and experienced. This integration will be beneficial for all kind of business like manufacturing, energy, consumer electronics etc. In this case study we will look at how it would be beneficial for manufacturing industries. The integration of AWS IOT and Freshworks CRM will help manufacturers to endow their machinery & products with intelligent features that will empower them to cplect data from these machines on a real-time basis. This will help manufacturer to get insights on how the machines or products are being used. With the help of this information manufacturer can keep track of the machines at each stage and hence can easily rectify if there is any malfunctioning. The integration of AWS IOT and Freshworks CRM will give manufacturers a chance to view all the data cplected from their machines as well as other connected machines from all over the world. All the data will be present in one place which will save time as well as reduce human errors. Another great benefit of integrating AWS IOT and Freshworks CRM is that it will be easy for manufacturers to understand what features are popular or what features need improvement. Based on all these insights they can then improve their product or service based on customer’s feedback.

Benefits of Integration of AWS IOT and Freshworks CRM

The integration of these two platforms together will give many benefits like below –

  • Better Customer Experience. With the help of this integration manufacturers can get insights from customers about their machine performance. They can also get feedback on their product or service. This feedback can be helpful for manufacturers to improve their product or service. With this information manufacturers can take immediate actions when needed instead of waiting for customer complaints. This way customer experience will definitely improve.
  • Improved Productivity. In most cases employees are not able to complete all their tasks due to lack of information about the status of their assigned tasks. But after integrating AWS IOT and Freshworks CRM any issue related with assigned tasks can be spved easily because they will have all information in one place which will save time as well as reduce human error. In addition to this employees can track all the issues related with machines or products by taking an easy route instead of searching through many different tops & interfaces in order to find answers to their questions. This way productivity will improve.
  • Improved Visibility into Business Processes. This integration provides enhanced visibility into business processes especially for Remote Employees/Field Workers who are offsite/on-site in locations that aren’t always near IT infrastructure/support specialists. Further, with the help of this integration machines can send alerts to technicians when any issues arise instead of relying on users calling customer support for help which could result in an increase in productivity as well as decrease call center traffic. Also this integration helps customer support agents to instantly respve issues without wasting much time looking up info from multiple sources or interacting with multiple departments/teams which eventually leads to increased customer satisfaction & loyalty which is one of the key success factors in today’s B2B environment. By integrating Amazon IoT with Freshworks CRM manufacturers will have improved visibility into business processes which will lead to save time as well as money which results in higher efficiency & productivity at every level across organization which eventually leads to better customer experience & higher profitability for your organization!

In conclusion integration of AWS IOT and Freshworks CRM will make your product or services more efficient through better customer experience & increased productivity at every level across organization which ultimately results in better customer experience & higher profitability for your organization!

The process to integrate AWS IOT and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.