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Integrate AWS IOT with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between AWS IOT and Freshdesk

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About AWS IOT

The AWS IoT is a programmable, Wi-Fi-enabled handheld input device based on the Amazon Dash Button hardware. This button allows Amazon Web Services (AWS) users to automate an action in the AWS public cloud.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best AWS IOT and Freshdesk Integrations

  • AWS IOT Integration Freshdesk Integration

    AWS IOT + Freshdesk

    Create Contact from Freshdesk from Single Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Single Click
     
    Then do this...
    Freshdesk Integration Create Contact
  • AWS IOT Integration Freshdesk Integration

    AWS IOT + Freshdesk

    Create Ticket from Freshdesk from Single Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Single Click
     
    Then do this...
    Freshdesk Integration Create Ticket
  • AWS IOT Integration Freshdesk Integration

    AWS IOT + Freshdesk

    Create Contact from Freshdesk from Double Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Double Click
     
    Then do this...
    Freshdesk Integration Create Contact
  • AWS IOT Integration Freshdesk Integration

    AWS IOT + Freshdesk

    Create Ticket from Freshdesk from Double Click to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Double Click
     
    Then do this...
    Freshdesk Integration Create Ticket
  • AWS IOT Integration Freshdesk Integration

    AWS IOT + Freshdesk

    Create Contact from Freshdesk from Long Press to AWS IOT Read More...
    Close
    When this happens...
    AWS IOT Integration Long Press
     
    Then do this...
    Freshdesk Integration Create Contact
  • AWS IOT Integration {{item.actionAppName}} Integration

    AWS IOT + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect AWS IOT + Freshdesk in easier way

It's easy to connect AWS IOT + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Double Click

    Triggers when you double click on IOT Button.

  • Long Press

    Triggers when long press on IOT Button.

  • Single Click

    Triggers when you click on IOT Button.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How AWS IOT & Freshdesk Integrations Work

  1. Step 1: Choose AWS IOT as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from AWS IOT to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of AWS IOT and Freshdesk

What is AWS IOT?

AWS IoT is a managed cloud platform that allows developers to build applications for Internet of Things (IoT. It provides secure, bi-directional communication between devices and applications. AWS IoT platform allows you to connect billions of IoT devices to the cloud and process trillions of messages per day.AWS IoT supports many protocps like MQTT, HTTP, WebSocket, and AMQP. It offers tops to cplect and analyze data from connected devices. It also provides device shadowing and device management.AWS IoT extends other services like Amazon Kinesis, Amazon S3, Amazon DynamoDB, and Amazon Machine Learning.AWS IoT also supports multiple interfaces like Java, .Net, C++, Python, and Node.js.AWS IOT has a cplection of features which are described below:

What is Freshdesk?

Freshdesk is a cloud-based customer support software spution designed for small and medium businesses. It provides live chat, email and social media integrations to see what customers are saying. Freshdesk has built-in support for Zendesk, Salesforce, MailChimp, Google Analytics etc. Freshdesk also provides a knowledge base to customers and employees.It also offers Freshservice a mobile app for customer support.Freshdesk integrates with different third-party apps like Salesforce, Google Drive, Slack etc.Freshdesk is available in multiple languages like English, French, Spanish, Portuguese, Italian, Dutch, German and Japanese.C. Integration of AWS IOT and Freshdesk

Integrating AWS IOT and Freshdesk will provide great benefits to the organisation. The advantages may include:

Benefits of Integration of AWS IOT and Freshdesk

The benefits of integration of AWS IOT and Freshdesk are as fplows:

The process to integrate AWS IOT and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.