Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.
Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.Discord Integrations
Autotask + DiscordRemove User Role in Discord when New Account is created in Autotask Read More...
Autotask + DiscordRename Channel in Discord when New Account is created in Autotask Read More...
Autotask + DiscordSend Channel Message in Discord when New Account is created in Autotask Read More...
It's easy to connect Autotask + Discord without coding knowledge. Start creating your own business flow.
Triggers whenever a new Account is added.
Triggers whenever a new appointments is added.
Triggers when a new Configuration Item is found.
Triggers whenever a new holiday is added.
Triggers whenever a new invoice is added.
Triggers whenever a new item/service is added.
Triggers whenever a new opportunity is added.
Triggers when a new Project is found.
Triggers when a new Task is found.
Triggers when a new Ticket is found.
Triggers when a new Time Entry is found.
Triggers whenever a new account todos is added.
Triggers whenever a new or updated Contact is found.
Triggers when a ticket note is updated or created.
Trigger if a service call was created/setup
Triggers when an Account is updated.
Triggers when a ticket is updated.
Triggers when a Time Entry is updated.
Triggers when a new message is posted to a specific text channel.
Triggers when a new user joins the Discord Server.
Creates an account.
Creates an appointment.
Creates a contact.
Creates a opportunity.
Creates a ticket.
Creates a ticket note.
Creates a Time Entry.
Creates a ToDo.
Updates an opportunity.
Updates a ticket.
assign a role to a user
Create a new channel to a specific #category you choose.
Remove a chosen role from the specified user.
Rename a channel to a specific name you choose.
Post a new message to a specific #channel you choose.
Autotask is a cloud-based business management solution that helps small and medium-sized businesses to manage their businesses more effectively and efficiently. It allows users to track sales leads, manage appointments, organize contacts, and many other tasks that are crucial for business growth.In 2017, Autotask announced the integration of Discord, a text and voice chat app designed for gamers, into its server-based product as part of a new "social workspace." This new feature enables customers to join, post and engage with conversations directly from within Autotask.In this article, I will discuss the following:What is Autotask? - Definition and HistoryWhat is Discord? - Definition and HistoryHow do Autotask and Discord work together?What are the benefits of Autotask and Discord integration?
Autotask provides its users with an opportunity to communicate with their clients and partners in real time via a special Slack-like interface. It can be accessed through any web browser or installed on the desktop. The company also offers a number of other communication tools. Chatter, the company's social network; Campfire, a private group chat tool; SharePoint-like collaboration platform; and a CRM.Vincent Paquet, co-founder and chief marketing officer of Autotask said, "We only have one working theory. If we get people talking, we get them engaged. And if we get them engaged, we're confident they'll stick around." . This statement perfectly fits the idea behind the integration of Discord into Autotask. Now, Autotask users have a wider range of communication tools that help them to engage with their customers and partners.Autotask's decision to integrate Discord is logical. According to the company's survey, customers spend up to 36 hours per week in messaging apps. While email takes up 14 hours per week, social networks (including Facebook. take up 11 hours per week. As a result, customers prefer chatbots over phone calls or emails in most cases. As such, Autotask decided to use Discord's popularity among gamers to attract new customers and keep existing ones involved in the business process.In June 2017, Autotask launched its first "social workspace," which includes a private Slack channel with links to relevant customer data hosted in Autotask and a shared calendar where users can view appointments for the day. The interface also allows users to share files, images and videos with their teammates.To learn more about the integration of Autotask and Discord, visit the official website of Autotask .
The integration of Autotask and Discord has several benefits:
The integration of Autotask and Discord was a logical step toward improving business management solutions for small and medium businesses. At the same time, it was a smart way to utilize Discord's popularity among gamers and add value to Autotask's product lineup by adding an additional communication option for its customers. By doing this, Autotask managed not only to increase the functionality of its software but also to gain new customers that use Discord on a daily basis.
The process to integrate Autotask and Discord may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.