Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.
Constant Contact is an email marketing application that lets you create effective email marketing and other online marketing campaigns to meet your business goals.Constant Contact Integrations
Autotask + Constant ContactCreate Contact to Constant Contact from New Account in Autotask Read More...
Autotask + Constant ContactUpdate Contact in Constant Contact when New Account is created in Autotask Read More...
Autotask + Constant ContactCreate Contact to Constant Contact from New or Updated Contact in Autotask Read More...
Autotask + Constant ContactUpdate Contact in Constant Contact when New or Updated Contact is created in Autotask Read More...
Autotask + Constant ContactCreate Contact to Constant Contact from New Ticket in Autotask Read More...
It's easy to connect Autotask + Constant Contact without coding knowledge. Start creating your own business flow.
Triggers whenever a new Account is added.
Triggers whenever a new appointments is added.
Triggers when a new Configuration Item is found.
Triggers whenever a new holiday is added.
Triggers whenever a new invoice is added.
Triggers whenever a new item/service is added.
Triggers whenever a new opportunity is added.
Triggers when a new Project is found.
Triggers when a new Task is found.
Triggers when a new Ticket is found.
Triggers when a new Time Entry is found.
Triggers whenever a new account todos is added.
Triggers whenever a new or updated Contact is found.
Triggers when a ticket note is updated or created.
Trigger if a service call was created/setup
Triggers when an Account is updated.
Triggers when a updated task is found.
Triggers when a ticket is updated.
Triggers when a Time Entry is updated.
Triggers when a new contact is created.
Triggers when a recipient open an email for specified campaign.
Triggers when a new list is created.
Creates an account.
Creates an appointment.
Creates a contact.
Creates a opportunity.
Creates a ticket.
Creates a ticket note.
Creates a Time Entry.
Creates a ToDo.
Updates an opportunity.
Updates a ticket.
Creates a contact
Creates a new contact and updates an existing contact.
Delete a contact.
Updates a contact.
The title of this paper is Integration of Autotask and Constant Contact. It has been written as a way to compare and contrast these two companies that have been competing for years now, as the title states. This will be done by looking at their history, as well as their services and products, as well as their size compared to other businesses in their industry. The business world is a competitive market, and there are many companies out there that are very similar in every aspect. For every company out there, there is a different purpose and a different goal. The purpose of Autotask and Constant Contact is very much the same, but the way they accomplish their goals is very different. In this paper, I will look at what Autotask and Constant Contact are, how they do business, and how they compete with each other. In conclusion, it can be said that both Autotask and Constant Contact are great companies that provide excellent services to their customers.
Autotask Corporation was founded in 2001, and it has been providing service management software to their customers ever since. They currently have offices all over the world, and the headquarters of the company is located in Massachusetts (Autotask Corporation, 2012. Autotask provides service management software to their customers so that they can manage their networks better. They also help their customers to reduce costs and increase customer satisfaction (Autotask Corporation, 2012. Their main competitors are Zendesk and Zoho CRM. They also offer integration tops such as MS CRM System and Salesforce, just like other competitors such as Zendesk (Autotask Corporation, 2012. They provide service management software for service providers such as IT companies, consultants, law firms, and more (Autotask Corporation, 2012. As far as customers go, Autotask has thousands of customers across the world.
ConstantContact is a company based in Massachusetts that offers email marketing software to small businesses (Constant Contact, 2012. They were started in 1998 by Gail Goodman and Todd Coffey (Constant Contact, 2012. Constant Contact sells email marketing software that helps small businesses create newsletters and send them out to their customers (Constant Contact, 2012. Their main competitors include AWeber, MailChimp, VerticalResponse, GetResponse, ExactTarget, iContact, Campaigner, VerticalResponse, Infusionsoft, Microsoft Dynamics Marketing, Dell SonicWall Email Security, Broadvision Email Marketing Suite, Marketo Email Marketing Suite, IBM Marketing Management Spution, Oracle Email Marketing Spution, Internet Business Group Email Marketing Spution, Novell Email Sputions for Novell GroupWise Users, IntelliMail WebMail Pro for Microsoft Exchange Server Users, VioMail WebMail Pro for Lotus Notes Users, VioMail WebMail Pro Version 3.0 for Web Hosting Server Users, VioMail WebMail Pro for Sybase & Microsoft SQL Server Users.
Both Autotask and Constant Contact provide service management software that allows their clients to manage their clients better. This is done by making sure that the clients are managing everything via their software rather than through manual methods. Customers can communicate with Autotask or Constant Contact whenever they need to make changes or ask questions, which is something that most companies don’t provide to their customers. Both Autotask and Constant Contact are great companies that are able to help make life easier for their customers.
After looking at the history of both Autotask and Constant Contact it can be said that both companies do business differently than one another. Autotask was started in 2001 by Mike McDermott who left his previous company called Digital Insight (Autotask Newsroom, 2011. At this time he had an idea on how he could improve the service management software that he was working on for his previous company (Autotask Newsroom, 2011. He realized that his previous company was not listening to the needs of its customers (Autotask Newsroom, 2011. As a result of this realization he decided to start his own company so that he could listen more closely to the needs of the customer (Autotask Newsroom, 2011. Since then Autotask has grown by leaps and bounds (Autotask Newsroom, 2011. They now have more than 1 million users using their services (Autotask Newsroom, 2011. Autotask currently employs more than 500 people across the globe who work hard to make sure that they are providing the best service possible (Autotask Newsroom, 2011. They realize how important it is to provide excellent customer service because of this they have won many awards for it (Autotask Newsroom, 2011.
Constant Contact was founded by Gail Goodman and Todd Coffey in 1998 (Constant Contact History. They both worked at Interland when they got together and decided to start their own company (Constant Contact History. The original plan was for them to develop a new product that would be able to compete with large corporations such as AOL (Constant Contact History. The initial name of the company was eMerge Networks (Constant Contact History. After several years of hard work they finally released their new product in 2000 called Constant Contacts (Constant Contact History. They started out selling their product directly to consumers; however; later on they decided to sell it to small businesses (Constant Contact History. Since then they have grown by leaps and bounds (Constant Contact History. As stated earlier they currently have more than 2 million customers using their services (Constant Contact History.
In conclusion both Autotask and Constant Contact offer excellent services. Both companies provide service management software so that their clients can manage them better. They also provide excellent customer service in order to ensure the best possible outcome for their clients. By looking at how each company went about starting up we can see how they chose different strategies in order to get ahead of each other in the market place. Autotask decided to start from the ground up by creating a new product that would give its users a better service experience then what they were getting from other companies at that time. Constant Contact chose to take a slightly different approach by improving on an existing product instead of creating something from scratch. Despite these differences both companies use similar practices when it comes to running a business. They understand how important it is to listen to the needs of their customers because it will allow them to run a successful business in the long run. The main thing that both companies have going for them is the fact that they provide excellent customer service. This makes life easier for both companies and their customers because neither company has to worry about having unhappy customers because of poor service or slow responses from customer service representatives. Both Constant Contact and Autotask offer excellent products that have helped thousands of people around the world become more efficient in managing their businesses.
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