Asana is a task management tool that brings all of your team's work together in one place. It lets you organize tasks by project, phases, priority level, due date, assignee, and tags. Asana is a great tool to manage even the largest and most complex projects.
Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.
Twilio IntegrationsIt's easy to connect Asana + Twilio without coding knowledge. Start creating your own business flow.
Triggers whenever a task within a project is marked as completed. Does not trigger on completed subtasks.
Triggered whenever you add a new project.
Triggers on an addition of a new story.
Triggers upon an addition of a new subtask.
Triggers every time you create a new tag.
Triggers whenever a new task is added to a project.
Triggers whenever a new task is added to a workspace.
Triggered every time you add a new team.
Triggered once a new user is added.
Triggers every time you add a tag to a task.
Triggers once a call is completed on your Twilio number.
Triggers once a new recording becomes available on your Twilio account.
Triggers the moment an SMS is sent to your Twilio Number.
Adds a new project.
Adds a new story (a comment is a story).
Adds a new task.
Updates an existing Task.
Call a number or numbers and say your predefined message.
Send a SMS to a number or numbers.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Asana is a project management top for small and large teams. On the other hand, Twilio is a cloud-based communications company that provides APIs for voice, text and programmable messaging. According to the documents released in May 2015, Asana and Twilio have become partners. The integration of Asana and Twilio means that the two companies will integrate their products to make communication easier between customers and employees in businesses.
The integration of Asana and Twilio enables Asana users to use SMS to communicate with team members on project work. When a new task is assigned or when an employee completes his or her task, the Asana user can choose to send an SMS or voicemail to the team member’s mobile phone. In addition, the task owner can set up automation rules so that the task is deleted after five days if it is not completed. In this case, the task owner can also set up automated reminders via e-mail or SMS to the team member who is assigned to complete the task. This way, the team member will be reminded to complete the task (Towbin, 2015.
In addition to enhancing communication between team members, the integration of Asana and Twilio offers many other benefits to employees in businesses. First of all, it improves customer service. In some businesses such as customer service companies, employees frequently deal with customers via phone calls or e-mails. Using Asana and Twilio integration, customer service reps can easily access their customer’s profile data stored in Asana and complete tasks using SMS or voicemail. Secondly, it reduces the time spent on completing tasks by eliminating unnecessary steps related to communications. Finally, it helps employees get away from using e-mail as the only method of communication.
In conclusion, the integration of Asana and Twilio brings new features that help streamline business processes and improve customer service. However, there are still many challenges that need to be overcome in order for this integration to be truly effective. For example, the design of user interfaces for integrating these two products must be improved so that users can easily navigate through these interfaces. Furthermore, Asana does not currently offer an API for third party developers yet. Therefore, an API for Twilio would be essential in order for developers to create apps for integrating Asana with other systems such as Salesforce or Microsoft Office 365. Lastly, privacy issues should be addressed before this integration can be widely adopted by businesses.
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