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Appy Pie Chatbot + Slack Integrations

Appy Pie Connect allows you to automate multiple workflows between Appy Pie Chatbot and Slack

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Appy Pie Chatbot

Appy Pie Chatbot is a powerful and easy-to-use no-code chatbot builder. It helps you make your own chatbots for your business with minimum effort.

About Slack

Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.

Slack Integrations
Slack Alternatives

Looking for the Slack Alternatives? Here is the list of top Slack Alternatives

  • Microsoft Teams Microsoft Teams

Best ways to Integrate Appy Pie Chatbot + Slack

  • Appy Pie Chatbot Slack

    Appy Pie Chatbot + Slack

    Send Direct Message in Slack when New Chat is created in Chatbot Read More...
    Close
    When this happens...
    Appy Pie Chatbot New Chat
     
    Then do this...
    Slack Send Direct Message
  • Appy Pie Chatbot Slack

    Appy Pie Chatbot + Slack

    Send Channel Message in Slack when New Chat is created in Chatbot Read More...
    Close
    When this happens...
    Appy Pie Chatbot New Chat
     
    Then do this...
    Slack Send Channel Message
  • Appy Pie Chatbot Slack

    Appy Pie Chatbot + Slack

    Add Reminder in Slack when New Chat is created in Chatbot Read More...
    Close
    When this happens...
    Appy Pie Chatbot New Chat
     
    Then do this...
    Slack Add Reminder
  • Appy Pie Chatbot Slack

    Appy Pie Chatbot + Slack

    Set Channel Topic in Slack when New Chat is created in Chatbot Read More...
    Close
    When this happens...
    Appy Pie Chatbot New Chat
     
    Then do this...
    Slack Set Channel Topic
  • Appy Pie Chatbot Slack

    Appy Pie Chatbot + Slack

    Set Status in Slack when New Chat is created in Chatbot Read More...
    Close
    When this happens...
    Appy Pie Chatbot New Chat
     
    Then do this...
    Slack Set Status
  • Appy Pie Chatbot {{item.actionAppName}}

    Appy Pie Chatbot + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Appy Pie Chatbot + Slack in easier way

It's easy to connect Appy Pie Chatbot + Slack without coding knowledge. Start creating your own business flow.

    Triggers
  • New Chat

    Triggers when the chatbot conversation is completed.

  • New Chats Data

    Triggers whenever a user interacts with the chatbot selected during integration.

  • New Channel

    Triggers upon creation of a new #channel.

  • New Mention

    Triggers when there is a mention of a username or highlight word in a public #channel.

  • New Message Posted to Channel

    Triggers whenever a new message is posted on the specified #channel of your choice.

  • New Message Posted to Private Channel

    Triggers whenever a message is posted to a specified #private-channel or multi-dm.

  • New Starred Message

    Triggers when you star a message.

  • New User

    Triggers whenever a new user joins Slack or a new account is created on Slack.

    Actions
  • Add Reminder

    A reminder is added for yourself or a teammate, like /remind slash command.

  • Create Channel

    Creates a new channel.

  • Send Channel Message

    A new message is posted to your chosen #channel.

  • Send Direct Message

    Send a direct message to a user or yourself through the Slackbot.

  • Send Private Channel Message

    A new message is posted to your chosen private channel.

  • Set Channel Topic

    Sets the topic on a specific channel.

  • Set Status

    Updates your Slack status to the specified text & emoji.

How Appy Pie Chatbot & Slack Integrations Work

  1. Step 1: Choose Appy Pie Chatbot as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Slack as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Appy Pie Chatbot to Slack.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Appy Pie Chatbot and Slack

Appy Pie Chatbot is one of the most acclaimed chatbot platforms which provides custom chatbots for businesses. However, Slack is a business cplaboration and communication platform that provides team members with tops to work together and communicate instantly across different services. The main aim of this article is to explain how Appy Pie helps in integrating Slack and use it as a channel for customer support.

Firstly, both the platforms have to be integrated. The integration can be done through various channels. The channel used by Appy Pie is webhooks. It helps in pushing messages from Slack to Appy Pie. This is because when a user sends a message on Slack channel, it sends an HTTP POST request to Appy Pie’s webhook URL.

After integration, user can connect to Appy Pie Chatbot using the fplowing commands:

/skype (for Skype)

/telegram (for Telegram)

/wechat (for WeChat)

/facebookmessenger (for Facebook Messenger)

/whatsapp, /viber, /kakao (for Whatsapp, Viber and Kakao)

/line (for Line)

/discord (for Discord)

/phone (for Phone call)

/email (for Email)

After creating an account on Appy Pie, the user can login on Appy Pie Chatbot. Once the user is connected, he can start engaging in the conversation with the bot using commands and keywords like he would do with a human. But unlike humans, Appy Pie Chatbot has unlimited memory and users would not feel any difficulty while conversing with it. It makes use of natural language processing to understand the intent of user and respond accordingly. For instance, if there is a question “How many employees are there in your company?” Appy Pie Chatbot will respond by providing the number of employees working in the company. Similarly, if a user asks “Where is the office located?” Appy pie will reply by providing the information related to office location. These responses make use of generic answers or standard replies for the same question. In case if there is no response for a certain question, it will ask for more information from user by asking “Can you share more information about that?” Thus, making use of language processing techniques, the app provides better interactions with users. Moreover, it also uses sentiment analysis to detect whether the tone is positive or negative and responds accordingly. It also makes use of ambiguous term detection to increase its ability to interpret the meaning of text. Apart from this, it also uses an agent assistant model which helps in scaling and distributing conversational workload among several chatbots. This way, it can handle conversations at much higher scale than other chatbots.

Once connected with the app via Slack, users can send messages directly to the chatbot without using commands or keywords. They can directly make a conversation with the chatbot. In case if either of them wants to end the conversation, they can simply type /bye. This means that they can interact with each other directly without using commands or keywords. This gives user flexibility in interacting with the bot. With this integration, it becomes easy for users to get help from customer support 24 hours a day 7 days week just by sending messages to Slack channel where they can get full support from the app. This way they can get better customer support from the app without having to wait for long time periods or talk to multiple people at once.

With this integration, Appy Pie chatbot provides better customer support to customers by providing them instant access to customer support team all through the day and night. Customers do not have to wait for long hour periods or talk to many people at once. With this integration, customers can easily communicate with customer support agents through Slack whenever they want and get help from them on their own terms. In short, Slack enables two-way real-time communication between customers and support team agents through this integration. Further maintenance and improvement of Appy Pie Chatbot can be done by using machine learning tops like Natural Language Processing and Deep Learning which help in reducing errors during conversations and understanding the context of conversations easily.

The process to integrate Appy Pie Chatbot and Slack may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.