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Create chatbot for customer service, sales, and marketing using Appy Pie free chatbot Builder software. Learn how to create a chatbot in 3 easy steps & build your own conversational AI chatbots
Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the worldSkype for Business Integrations
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It's easy to connect Appy Pie Chatbot + Skype for Business without coding knowledge. Start creating your own business flow.
Appy Pie Chatbot is a chatbot for businesses. It enables businesses to connect with their customers and understand what they want. It does not require any programming skills.
Skype for Business is a business-oriented messaging, voice and video service from Microsoft. It has been around for years now and has been established as the go-to communication platform for businesses.
Appy Pie Chatbot can be integrated to Skype for Business. This allows users to speak to a chatbot about a particular topic and get a response back. Users do not have to wait on hpd to speak to a customer care representative. They can ask about their problem directly to the chatbot, which will provide instant answers. Users can also share files with the chatbot, thus eliminating the need for them to send email attachments.
The benefits of integrating Appy Pie Chatbot and Skype for Business are many. The first benefit is that businesses can improve the customer experience. Customers can access information faster than before. Moreover, they can also communicate with their preferred chatbot directly without having the call transferred to the customer care representative. This leads to better response time and less frustration. The second benefit is that it helps in cost optimisation. If there are fewer transfers, fewer employees are required to handle calls. This leads to lower expenses on employee wages and benefits. Finally, it brings down the number of abandoned calls significantly. Customer satisfaction increases significantly with integration of Appy Pie Chatbot and Skype for Business because customers are able to get answers faster than before. Companies can see an increase in sales as well as users’ engagement through this technpogy. Overall, the benefits of integration of Appy Pie Chatbot and Skype for Business are numerous.
The process to integrate Appy Pie Chatbot and Skype for Business may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.