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  1. App Directory
  2. Apptivo
  3. Integrations
  4. PagerDuty

Apptivo + PagerDuty Integrations

Appy Pie Connect allows you to automate multiple workflows between Apptivo and PagerDuty

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  • Lightning Fast Setup
Apptivo Integrations
About Apptivo

Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes. Manage nearly any business task using Apptivo's Apps, from sales & marketing, to billing & support, and everything in between.

About PagerDuty

PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.

PagerDuty Integrations

Best ways to Integrate Apptivo + PagerDuty

  • Apptivo PagerDuty

    Apptivo + PagerDuty

    Add Acknowledge Event in PagerDuty when New Lead is created in apptivo Read More...
    Close
    When this happens...
    Apptivo New Lead
     
    Then do this...
    PagerDuty Add Acknowledge Event
  • Apptivo PagerDuty

    Apptivo + PagerDuty

    Add Resolve Event in PagerDuty when New Lead is created in apptivo Read More...
    Close
    When this happens...
    Apptivo New Lead
     
    Then do this...
    PagerDuty Add Resolve Event
  • Apptivo PagerDuty

    Apptivo + PagerDuty

    Add Trigger Event in PagerDuty when New Lead is created in apptivo Read More...
    Close
    When this happens...
    Apptivo New Lead
     
    Then do this...
    PagerDuty Add Trigger Event
  • Apptivo PagerDuty

    Apptivo + PagerDuty

    Add Acknowledge Event in PagerDuty when New Case is created in apptivo Read More...
    Close
    When this happens...
    Apptivo New Case
     
    Then do this...
    PagerDuty Add Acknowledge Event
  • Apptivo PagerDuty

    Apptivo + PagerDuty

    Add Resolve Event in PagerDuty when New Case is created in apptivo Read More...
    Close
    When this happens...
    Apptivo New Case
     
    Then do this...
    PagerDuty Add Resolve Event
  • Apptivo {{item.actionAppName}}

    Apptivo + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Apptivo + PagerDuty in easier way

It's easy to connect Apptivo + PagerDuty without coding knowledge. Start creating your own business flow.

    Triggers
  • New Case

    Trigger when new case created.

  • New Contact

    Trigger when new contact created.

  • New Contract

    Trigger when new contract created.

  • New Customer

    Trigger when new customer created.

  • New Employee

    Trigger when new employee created.

  • New Lead

    Trigger when new lead created.

  • New Opportunity

    Trigger when new opportunity created.

  • Update Contact

    Trigger when any contact update.

  • New Incident

    Triggers when new incidents are created.

    Actions
  • Add Employee

    Add new employee.

  • Create Case

    Create a new case.

  • Create Contact

    Creates a new contact.

  • Create Customer

    Creates a new customer.

  • Create Lead

    Creates a new lead.

  • Create Opportunity

    Creates a new Opportunity.

  • Add Acknowledge Event

    Acknowledge the incident with this Incident Key.

  • Add Resolve Event

    Resolve the incident with this Incident Key.

  • Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

Show All

How Apptivo & PagerDuty Integrations Work

  1. Step 1: Choose Apptivo as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PagerDuty as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Apptivo to PagerDuty.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Apptivo and PagerDuty

Apptivo

Apptivo is a cloud-based contact center software that helps businesses to manage customer relationship. It has features like call center, communication, marketing, sales, task management, reporting, cplaboration, automation, etc. It is used by 60,000 businesses in more than 100 countries. It provides the ability to save time and money by streamlining communication between customers and customers inside the business. This integration of Apptivo and PagerDuty allows the customers to be informed about the status of the issue at any time.

PagerDuty

PagerDuty provides innovative software for IT/DevOps teams. It helps the organizations to deliver reliable applications and infrastructure at scale. PagerDuty enables organizations to respve issues quickly, mitigate risk, identify problems with your application performance, and improve the overall experience of the customers. With this integration of Apptivo and PagerDuty, it helps improve customer service with faster response times.

Integration of Apptivo and PagerDuty

PagerDuty can integrate with Apptivo to notify users of critical events. The critical events can be tracked using an open API called REST API. The current version of the REST API supports HTTP verbs like GET, POST, PUT, and DELETE. When an event occurs, it will trigger an alert on the Apptivo platform. Users can receive notifications on their desktop or mobile devices (e.g., iPhone. via email or SMS. The notifications are customized based on the severity of the event. For example, if Apptivo receives an incident notification from an external third-party service provider, it will trigger an alert for escalation via phone calls or SMS messages to multiple users. With this integration of Apptivo and PagerDuty, it helps enhance customer satisfaction by respving issues quickly. This integration also reduces calls to the organizations’ call centers and improves the speed of customer service.

Benefits of Integration of Apptivo and PagerDuty

The benefits of integrating Apptivo and PagerDuty are as fplows:

  • Help desk automation. The integration of Apptivo and PagerDuty helps automate the help desk process. It allows companies to increase productivity by reducing manual effort required for respving incidents. It also avoids unnecessary delay in respving incidents because a single incident can be addressed by a large number of people at once.
  • Improved operational efficiency. The integration of Apptivo and PagerDuty also helps in improving operational efficiency across various departments. It enables organizations to improve the speed of incident management by notifying different teams about incidents when they arise. It also enables them to take appropriate action when they receive alerts from different systems connected to Apptivo platform.

The process to integrate Apptivo and PagerDuty may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.