Apptivo is a robust sales and marketing platform with features such as lead management, an opportunity pipeline with attractive dashboards, campaign management, and flexible workflow capabilities such as marketing automation.
Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.
Microsoft Dynamics CRM IntegrationsApptivo + Microsoft Dynamics CRM
Create Lead to Microsoft Dynamics CRM from New Lead in apptivo Read More...Apptivo + Microsoft Dynamics CRM
Create Account to Microsoft Dynamics CRM from New Lead in apptivo Read More...Apptivo + Microsoft Dynamics CRM
Create Contact to Microsoft Dynamics CRM from New Lead in apptivo Read More...Apptivo + Microsoft Dynamics CRM
Create Opportunity to Microsoft Dynamics CRM from New Lead in apptivo Read More...Apptivo + Microsoft Dynamics CRM
Create Case to Microsoft Dynamics CRM from New Lead in apptivo Read More...It's easy to connect Apptivo + Microsoft Dynamics CRM without coding knowledge. Start creating your own business flow.
Trigger when new case created.
Trigger when new contact created.
Trigger when new contract created.
Trigger when new customer created.
Trigger when new employee created.
Trigger when new lead created.
Trigger when new opportunity created.
Trigger when any contact update.
Triggers when a new account is created.
Triggers when a new case is created.
Triggers when a new contact is created.
Triggers when a new invoice is created.
Triggers when a new lead is created.
Triggers when a new task is created.
Triggers when a lead is updated.
Add new employee.
Create a new case.
Creates a new contact.
Creates a new customer.
Creates a new lead.
Creates a new Opportunity.
Creates a new account.
Creates a new case.
Creates a new contact.
Creates a new lead.
Create Note
Creates a new Opportunity.
Updates an existing case.
Updates an existing task
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(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Apptivo and Microsoft Dynamics CRM. Integration and Benefits
Introduction:
Apptivo is a cloud-based customer relationship management software. Their software is hosted in the cloud and can be accessed via web browser or mobile application. Apptivo can be integrated with other software such as Salesforce, SugarCRM, NetSuite, and Microsoft Dynamics CRM Online. Due to its ease of use and simplicity, it has gained popularity among organizations.
Integration between Apptivo and Microsoft Dynamics CRM:
Apptivo and Microsoft Dynamics CRM can be integrated through their respective web services. The web services enable the software to communicate with each other. Usually, the data from Apptivo is exported as XML files to Microsoft Dynamics CRM. These XML files contain the information related to the contacts, accounts, activities, opportunities, etc. Once the data are imported into Microsoft Dynamics CRM, they are available for use.
Benefits of integration between Apptivo and Microsoft Dynamics CRM:
The benefits of integration between Apptivo and Microsoft Dynamics CRM are as fplows:
Automation of tasks. When there is integration between Apptivo and Microsoft Dynamics CRM, tasks are automated. For example, if there is an appointment scheduled in Apptivo, then it will automatically appear in Microsoft Dynamics CRM. Hence, no manual input of date details is required.
Ensures accuracy of data. When there is interaction between the two applications, data are accurate. The integration helps in ensuring that the data are not duplicated. Duplication of data is one of the main reasons for data inconsistencies.
Improved communication between departments. Integration of Apptivo and Microsoft Dynamics CRM ensures communication between different departments. For instance, when there is integration between these two applications, the sales department is able to access deals created by the deals department. Hence, communication between them is improved.
Apptivo integrates with Microsoft Dynamics CRM via Web Services. Web services are used for communication between these two applications. An Apptivo developer connects to the WSDL of the Dynamics CRM web service using one of two technpogies – SOAP or RESTful APIs. The fplowing steps are invpved in this process:
Step 1. Using the SOAP APIs or RESTful APIs, customers can create or modify any entity in Apptivo by interacting with the app’s web services. This includes creating new customers, contacts, companies, accounts, opportunities, activities, etc. It also includes updating the existing customers, contacts, companies, accounts, opportunities, activities, etc. Step 2. Customers can create additional entities (e.g., product, service line. or custom entities (e.g., newsletter signup. through the app’s web service if they do not exist in Apptivo already Step 3. Customers can search for entities (e.g., customers. in Apptivo using the app’s web service Step 4. Customers can retrieve additional entities (e.g., products. or custom entities (e.g., newsletter signup. using the app’s web service if they do not exist in Apptivo already Step 5. Customers can update any entity in Apptivo through the app’s web service (provided that there is a relationship between Apptivo and CRM entities. Step 6. Customers can search and retrieve entities (e.g., contacts. in CRM through the app’s web service (provided that there is a relationship between Apptivo and CRM entities. Step 7. Customers can search and retrieve entities (e.g., opportunities. in CRM through the app’s web service (provided that there is a relationship between Apptivo and CRM entities. Notice that all entities in CRM can be searched by default; however, only entities that have a relationship with Apptivo can be retrieved by default Step 8. Customers can map fields between Apptivo and CRM entities and manage field mapping rules and field mapping history Step 9. Customers can search for relationships between Entities across both systems Step 10. Customers can create new Entities in Apptivo that have a relationship with Entities in CRM or search for Entities in CRM that have a relationship with Entities in Apptivo Step 11. Customers can search for Entities in CRM that have a relationship with Entities in Apptivo Step 12. Customers can delete Entities from both systems at once Step 13. Customers can search for custom fields across both systems Step 14. Customers can create new custom fields in Apptivo that have a relationship with custom fields in CRM or search for custom fields in CRM that have a relationship with custom fields in Apptivo Step 15. Customers can search for custom fields across both systems Step 16. Customers search for custom field mappings using the app’s web service Step 17. Customers create new rules using the app’s web service that determine how records from one system should be updated when there is a change in another system Step 18. Customers can add relationships between Entities across both systems Step 19. Customers can remove any Entity from either system at once Step 20. Customers can rename Entities across both systems
The process to integrate Apptivo and Microsoft Dynamics CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.