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Integrate Amazon SNS with Freshservice

Appy Pie Connect allows you to automate multiple workflows between Amazon SNS and Freshservice

  • No code
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  • Lightning Fast Setup
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About Amazon SNS

The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

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Best ways to Integrate Amazon SNS + Freshservice

  • Amazon SNS Integration Amazon SNS Integration

    Freshservice + Amazon SNS

    Create Message to Amazon SNS from New User in Freshservice Read More...
    Close
    When this happens...
    Amazon SNS Integration New User
     
    Then do this...
    Amazon SNS Integration Create Message
  • Amazon SNS Integration Amazon SNS Integration

    Freshservice + Amazon SNS

    Create Topic to Amazon SNS from New User in Freshservice Read More...
    Close
    When this happens...
    Amazon SNS Integration New User
     
    Then do this...
    Amazon SNS Integration Create Topic
  • Amazon SNS Integration Amazon SNS Integration

    Freshservice + Amazon SNS

    Create Message to Amazon SNS from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Amazon SNS Integration New Ticket
     
    Then do this...
    Amazon SNS Integration Create Message
  • Amazon SNS Integration Amazon SNS Integration

    Freshservice + Amazon SNS

    Create Topic to Amazon SNS from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Amazon SNS Integration New Ticket
     
    Then do this...
    Amazon SNS Integration Create Topic
  • Amazon SNS Integration Amazon SNS Integration

    Freshservice + Amazon SNS

    Create Message from Amazon SNS from Update Ticket to Freshservice Read More...
    Close
    When this happens...
    Amazon SNS Integration Update Ticket
     
    Then do this...
    Amazon SNS Integration Create Message
  • Amazon SNS Integration {{item.actionAppName}} Integration

    Amazon SNS + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Amazon SNS + Freshservice in easier way

It's easy to connect Amazon SNS + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Subscription

    Triggers when you add a new subscription.

  • New Topic

    Triggers when you add a new topic.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Message

    Create a new message.

  • Create Topic

    Create a new topic.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Amazon SNS & Freshservice Integrations Work

  1. Step 1: Choose Amazon SNS as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Amazon SNS to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Amazon SNS and Freshservice

Amazon SNS (Simple Notification Service. is a highly scalable, flexible and cost-effective push messaging service. It allows developers to build applications that notify users of updates and events through a simple interface call without the need for them to be continuously polling for updates.SNS provides a number of features including:·          Delivery of messages to multiple recipients·          Flexible access control for managing message delivery·          Distributed notifications to both subscribers and subscribers of subscribers·          An HTTP endpoint to send notifications from any application·          A web console for viewing the status of topics and delivering messages·          Support for sending messages in multiple formats, including SMS, Email, HTTPS and HTTPFreshservice is a cloud based ITIL(IT Infrastructure Library. solution. It provides ITIL based best practices, services and tools for IT Service Management.It provides a variety of features including:·          A single pane view of your IT assets·          Real time communication with your IT team·          Integrations with 1000+ products·          Cloud native application monitoring·          Multiple language support

Amazon SNS and Freshservice can be integrated to provide ITIL services to your organization. The integration between these two Amazon Web Services will enable IT organizations to improve their service quality and streamline processes.

    Integration of Amazon SNS and Freshservice

To integrate Amazon SNS and Freshservice, you may use AWS SDKs . You can integrate SNS easily by using AWS SDKs for various programming languages. For example, if you want to send test notifications to your Freshservice account, you can use AWS SDK for Java to send messages via Amazon SNS. You can download AWS SDK for Java from http://aws.amazon.com/sdkforsale/ . If you want more information about AWS SDKs, please visit http://aws.amazon.com/documentation/ .

    Benefits of Integration of Amazon SNS and Freshservice

Integrating Amazon SNS and Freshservice enables us to reduce costs and better serve our customers. It can also be used as one of the tools to achieve ITIL best practices. Some of the benefits that we can get by integrating Amazon SNS and Freshservice are as follows:·          Reduced Costs . By integrating Freshservice with Amazon SNS, we can reduce the management costs of IT services since all the tickets will be automatically notified directly to Freshservice . Instead of hiring an internal person to manage the tickets, we can save some money by spending it on other important things.·          Better Customer Service . When we integrate Amazon SNS and Freshservice , we can provide faster response time since all the tickets will be notified directly in Freshservice . We will be able to serve our customers better since there will not be any delay in handling tickets . Moreover, we will be able to track the history of all the actions taken on a ticket. This is because all the notifications will be directly sent into Freshservice and will be tracked through Freshservice dashboard. As a result, we can provide better customer service by giving our customers timely notifications and tracking their requests history in Freshservice .

The process to integrate Amazon SNS and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.