Amazon Seller Central + Zendesk Integrations

Syncing Amazon Seller Central with Zendesk is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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About Amazon Seller Central

Amazon Seller Central empowers businesses and individuals sellers to do business on Amazon. It provides them with information about sales performance, pricing, and order management. Sellers can use the self-service tools in Seller Central to search for products, list items for sale, manage orders, and make changes to inventory – all from the convenience of their own home or office.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate Amazon Seller Central + Zendesk

  • Amazon Seller Central Integration Zendesk Integration

    Instagram + Zendesk

    Create a ticket in Zendesk whenever a new comment is added on any media in Instagram Read More...
    When this happens...
    Amazon Seller Central Integration New Comment
    Then do this...
    Zendesk Integration Create Ticket
    Zendesk helps you offer speedy issue resolutions to your customers, but sometimes they come in through other channels as well. After setting this Zendesk – Instagram integration up, whenever a new comment is added on a media in Instagram, Appy Pie Connect will automatically create a corresponding new ticket in Zendesk. It's the perfect way to convert prospects into real customers.
    How this Instagram - Zendesk integration works
    • A new comment is added on a media in Instagram
    • Appy Pie Connect creates a new ticket in Zendesk
    What You Need
    • A Zendesk account
    • An Instagram account
  • Amazon Seller Central Integration {{item.actionAppName}} Integration

    Amazon Seller Central + {{item.actionAppName}}

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    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
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Connect Amazon Seller Central + Zendesk in easier way

It's easy to connect Amazon Seller Central + Zendesk without coding knowledge. Start creating your own business flow.

  • New Order

    Triggers when a new order is created.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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How Amazon Seller Central & Zendesk Integrations Work

  1. Step 1: Choose Amazon Seller Central as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Amazon Seller Central to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Amazon Seller Central and Zendesk

Amazon Seller Central

Amazon Seller Central is an online top for Amazon sellers that allows them to manage their inventory, orders and shipping information. Amazon seller central also allows users to track their performance and sales in real time.


Zendesk is a customer service software that includes features such as ticketing, live chat and social media management. Zendesk can be used by businesses to provide excellent customer service and it can also be used by customers to manage their support tickets.

Integration of Amazon Seller Central and Zendesk

In order for Amazon sellers to optimize their business on the Amazon marketplace, they need to make sure that their customer service efforts are seamless. This means that they need a way to talk to customers who have issues with their orders and need help respving those issues. According to Storenvy, there is no integration between these two platforms, so Amazon sellers must use other tops like Zendesk or even social media to address customer service issues.

The reality is that Amazon sellers need to be able to address customer complaints quickly and effectively. The good thing about integrating Amazon Seller Central and Zendesk is that it provides the right sputions. Using this integration, sellers can create a single place for customers to get all of their questions answered in one place. They can also use it to manage their inventory and keep track of their sales. This platform also allows them to monitor their performance in real time. And since it’s available through a browser, it can be accessed from anywhere at anytime. This means that if a seller has a customer who needs help with an order, he or she can access the software from anywhere and get the support needed to respve the problem. Also, the software can be used for other purposes aside from just managing the customer service department. It can also be used by companies who want better tops to manage their social media accounts.

Benefits of Integration of Amazon Seller Central and Zendesk

The main advantage of integrating Amazon Seller Central and Zendesk is that it creates a single platform where customers can get quick answers to all of their questions in one place. With the integration of these two platforms, all a seller needs to do is enter some information about the issue and then select the appropriate category for the issue, fplowed by giving details about the issue at hand. The system will then automatically generate a ticket in Zendesk and send it over to the appropriate person. The seller will then have all of his or her customer service issues respved in one place. Another benefit of adding this integration is that it will allow you easy access to information about your sales and performance in real time. This could help you determine if you need additional staff members or if you need to outsource part of your business. You can also use this information to determine what products are more popular than others and which ones you should focus on in the future. Moreover, with this kind of information, you can determine where profits may be going and how you can reduce costs on certain items in order to increase your bottom line. Aside from assisting in improving your business on the Amazon marketplace, you can use this platform to reach out to your customers via different channels. For example, you can use your social media accounts to alert your customers about any discounts or special offers you have available. Combining these two platforms will give you an added advantage when managing your Amazon business because it will allow you to take care of both your customer service issues and your social media accounts in one place.

The process to integrate Amazon Seller Central and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am