Amazon Simple Storage Service is simple web services interface that you can use to store and retrieve any amount of data, at any time, from anywhere on the web.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsAmazon S3 + Freshdesk
Create Contact to Freshdesk from New or Updated File in Amazon S3 Read More...Amazon S3 + Freshdesk
Create Ticket to Freshdesk from New or Updated File in Amazon S3 Read More...Freshdesk + Amazon S3
Create Text Object to Amazon S3 from New Contact in Freshdesk Read More...Freshdesk + Amazon S3
Upload File in Amazon S3 when New Contact is created in Freshdesk Read More...It's easy to connect Amazon S3 + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when you add or update a file in a specific bucket. (The bucket must contain less than 10,000 total files.)
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Create a new Bucket
Creates a brand new text file from plain text content you specify.
Copy an already-existing file or attachment from the trigger service.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
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Amazon S3 is a cloud-based storage service that can be used to store and retrieve any amount of data from anywhere on the web. It is designed to make web-scale computing easier for developers. It provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web.
Freshdesk is a cloud-based customer support software which makes it easy for companies to manage inbound and outbound communications with customers. The product is designed to provide a simple and intuitive interface which helps its users quickly respond to customer inquiries. It also provides great insights into customer interactions by monitoring all conversations in real time.
Amazon S3 can be integrated with Freshdesk in the fplowing ways:
The freshdesk-installer script does this. If the AWS region is set to us-east-1 (which is the default. then it will install the S3 plugin for us. This plugin is enabled by default, but it can be disabled using the “enabled” switch. This plugin can be enabled again by setting the “enabled” switch to “true”.
The Freshdesk REST API provides this functionality. It allows you to upload files to an Amazon S3 Bucket. This functionality is available if the plugin is enabled. You can use this functionality by making a POST request to the endpoint. http://freshdesk.com/api/v2/support_ticket/s3_upload_file/. See the documentation for more information on how to use this endpoint.
There are several benefits of integrating Amazon S3 and Freshdesk:
The process to integrate Amazon S3 and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.