Amazon Elastic Compute Cloud (Amazon EC2) is a web service provides secure, reliable, scalable, and low-cost computational resources. It gives developers the tools to build virtually any web-scale application.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Amazon EC2 + FreshdeskCreate Contact to Freshdesk from New Scheduled Event in Amazon EC2 Read More...
Amazon EC2 + FreshdeskCreate Ticket to Freshdesk from New Scheduled Event in Amazon EC2 Read More...
Amazon EC2 + FreshdeskCreate Contact to Freshdesk from New Instance in Amazon EC2 Read More...
Amazon EC2 + FreshdeskCreate Ticket to Freshdesk from New Instance in Amazon EC2 Read More...
Freshdesk + Amazon EC2Start Stop or Reboot Instance in Amazon EC2 when New Contact is created in Freshdesk Read More...
It's easy to connect Amazon EC2 + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new instance is created.
Triggers when a new event is scheduled for one of your instances.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Start Stop or Reboot Instance
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Amazon Elastic Compute Cloud (Amazon EC2. is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.
Amazon EC2’s web service interface allows any program that can send an HTTP request to operate on Amazon’s hardware. This includes programs written in all of the popular programming languages. This makes it simple for developers to build applications without having to learn the details of the computer hardware they are deploying to. As long as a developer knows how to write a web service, he or she can use Amazon EC2 to build a scalable application.
As of 2012, Amazon had released APIs to enable the contrp and management of some AWS services from within EC2. For example, an EC2 instance can be launched by calling the EC2 API directly through its HTTP-based API.
Freshdesk is a SaaS customer support software built on the Salesforce platform. Freshdesk’s customers include Samsung, Ford, Dell, Toyota and others. The company was founded in 2010 and is headquartered in Chennai, India.
It is easy and quick to integrate Amazon EC2 with Freshdesk over the Internet. The integration between Amazon EC2 and Freshdesk helps reduce customer support workloads while boosting business productivity. A successful integration of Amazon EC2 and Freshdesk leads to reduced costs along with improved visibility over all customer requests. In addition, integration of Amazon EC2 with Freshdesk empowers customers with better insight into their own customer support requests.
The integration of Amazon EC2 with Freshdesk creates opportunities for building new features for both customers and Freshdesk itself. Customers can access the support data from Freshdesk in the AWS Management Conspe, along with tops like the AWS Marketplace and the AWS Conspe. Hence, customers can take advantage of this integration to access their support information from multiple locations on the cloud. The integration of Amazon EC2 with Freshdesk enables users to take advantage of the infrastructure provided by Amazon to optimize their customer support workflow.
There are many benefits of integrating Amazon EC2 and Freshdesk including:
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