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  4. Zendesk

Amazon DynamoDB + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Amazon DynamoDB and Zendesk

  • No code
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  • Lightning Fast Setup
Amazon DynamoDB Integrations
About Amazon DynamoDB

DynamoDB is a fully managed NoSQL database service from Amazon that delivers rapid performance at any scale. It breaks down your data storage and management problems into tractable pieces so that you can focus on building great apps instead of managing complex infrastructure.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best ways to Integrate Amazon DynamoDB + Zendesk

  • Amazon DynamoDB Zendesk

    Amazon DynamoDB + Zendesk

    Create Ticket to Zendesk from New Table in Amazon DynamoDB Read More...
    Close
    When this happens...
    Amazon DynamoDB New Table
     
    Then do this...
    Zendesk Create Ticket
  • Amazon DynamoDB Zendesk

    Amazon DynamoDB + Zendesk

    Update User in Zendesk when New Table is created in Amazon DynamoDB Read More...
    Close
    When this happens...
    Amazon DynamoDB New Table
     
    Then do this...
    Zendesk Update User
  • Amazon DynamoDB Zendesk

    Amazon DynamoDB + Zendesk

    Create User to Zendesk from New Table in Amazon DynamoDB Read More...
    Close
    When this happens...
    Amazon DynamoDB New Table
     
    Then do this...
    Zendesk Create User
  • Amazon DynamoDB Zendesk

    Amazon DynamoDB + Zendesk

    Create Organization to Zendesk from New Table in Amazon DynamoDB Read More...
    Close
    When this happens...
    Amazon DynamoDB New Table
     
    Then do this...
    Zendesk Create Organization
  • Amazon DynamoDB Zendesk

    Amazon DynamoDB + Zendesk

    Update Ticket in Zendesk when New Table is created in Amazon DynamoDB Read More...
    Close
    When this happens...
    Amazon DynamoDB New Table
     
    Then do this...
    Zendesk Update Ticket
  • Amazon DynamoDB {{item.actionAppName}}

    Amazon DynamoDB + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Amazon DynamoDB + Zendesk in easier way

It's easy to connect Amazon DynamoDB + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Item

    Trigger when new item created in table.

  • New Table

    Trigger when new table created.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Item

    Creates new item in table.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

Show All

How Amazon DynamoDB & Zendesk Integrations Work

  1. Step 1: Choose Amazon DynamoDB as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Amazon DynamoDB to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Amazon DynamoDB and Zendesk

Amazon DynamoDB and Zendesk are both cloud based services that allow businesses to increase their productivity and growth. This article will discuss how these two services integrate, and how a business can benefit from this integration.

  • What is Amazon DynamoDB? Amazon DynamoDB is one of the latest data stores offered by Amazon Web Services that allows users to store data in a highly available and scalable way. It has a flexible pricing model. The pricing method depends on how much capacity is used (pay-as-you-go. and the amount of data stored (storage cost. Amazon DynamoDB exposes its functionality through an API and provides SDKs for several programming languages (https://aws.amazon.com/dynamodb/faqs/#what-about-sdks. It supports a wide range of clients, including mobile devices, web applications, and web services.

    • What is Zendesk?

Zendesk is an online customer service software that helps customers communicate effectively with their customers. As of December 2014, it is used by more than 55,000 companies, including Hubspot, Burger King, and Tesla Motors. It's used to create a ticketing system where users can submit their questions about the product, request support, or send feedback. This information is sent to the ticketing system of Zendesk, which then sends an email to the customer service representative and attaches a log with all relevant information about the ticket, including the time it was submitted. This information can be accessed easily through Zendesk's website or its mobile app. Zendesk has been acquired by Zendesk Inc., a company in San Francisco, CA.Zendesk also offers a number of integrations with other services such as Box, Dropbox, Google Drive, Salesforce, MailChimp, Freshdesk, Twitter, Facebook, JIRA, GitHub, and many more (https://www.zendesk.com/apps/integrations.Zendesk also integrates with Amazon DynamoDB. The integration is done using Amazon S3. Using this integration, Zendesk users can use AWS Lambda to synchronize their Zendesk tickets with their Amazon DynamoDB tables.

Amazon DynamoDB and Zendesk have different purposes but both provide effective platforms for businesses. There are many ways these platforms can be integrated for better efficiency in everyday tasks. For example, if a company uses Zendesk for customer support inquiries, one would want to store all support requests in a database so they can be accessed easily by employees working on them later. One can use the Amazon DynamoDB integration provided by Zendesk to do this. Doing so will save time because employees won't have to look back at all previous records to find information needed about one specific ticket.

The process to integrate Amazon DynamoDB and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.

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