Amazon DynamoDB + Zendesk Integrations
Appy Pie Connect allows you to automate multiple workflows between Amazon DynamoDB and Zendesk
- No code
- No Credit Card
- Lightning Fast Setup
10 Million man hours saved
Amazon DynamoDB is a fully managed NoSQL database service offered by Amazon.com as a part of their Amazon Web Services portfolio. Many of the world’s renowned businesses and enterprises use DynamoDB to support their mission-critical workloads.
About Zendesk
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zendesk IntegrationsLooking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives
-
Ticketbud
-
TicketCo
-
Ticket Tailor
Best ways to Integrate Amazon DynamoDB + Zendesk
-
Amazon DynamoDB + Zendesk
Create Ticket to Zendesk from New Table in Amazon DynamoDB Read More...When this happens...
New Table
Then do this...
Create Ticket
-
Amazon DynamoDB + Zendesk
Update User in Zendesk when New Table is created in Amazon DynamoDB Read More...When this happens...
New Table
Then do this...
Update User
-
Amazon DynamoDB + Zendesk
Create User to Zendesk from New Table in Amazon DynamoDB Read More...When this happens...
New Table
Then do this...
Create User
-
Amazon DynamoDB + Zendesk
Create Organization to Zendesk from New Table in Amazon DynamoDB Read More...When this happens...
New Table
Then do this...
Create Organization
-
Amazon DynamoDB + Zendesk
Update Ticket in Zendesk when New Table is created in Amazon DynamoDB Read More...When this happens...
New Table
Then do this...
Update Ticket
-
When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect Amazon DynamoDB + Zendesk without coding knowledge. Start creating your own business flow.
-
New Item
Trigger when new item created in table.
-
New Table
Trigger when new table created.
-
New Group
Triggers every time a new group is created in Zendesk.
-
New Organization
Triggers once a new organization is added to Zendesk.
-
New Ticket
Triggers every time a new ticket is added to a view.
-
New User
Triggers when a new user is created in Zendesk.
-
Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
-
Create Item
Creates new item in table.
-
Create Organization
Create a new organization.
-
Create Ticket
Create a new ticket.
-
Create User
Create a new user.
-
Update Organization
Update an existing organization.
-
Update Ticket
Modify an existing ticket status or add comments.
-
Update User
Modify an existing user.
How Amazon DynamoDB & Zendesk Integrations Work
-
Step 1: Choose Amazon DynamoDB as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
-
Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
-
Step 3: Pick Zendesk as an action app and authenticate.
(30 seconds)
-
Step 4: Select a resulting action from the Action List.
(10 seconds)
-
Step 5: Select the data you want to send from Amazon DynamoDB to Zendesk.
(2 minutes)
-
Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Amazon DynamoDB and Zendesk
Amazon DynamoDB and Zendesk are both cloud based services that allow businesses to increase their productivity and growth. This article will discuss how these two services integrate, and how a business can benefit from this integration.
- What is Amazon DynamoDB? Amazon DynamoDB is one of the latest data stores offered by Amazon Web Services that allows users to store data in a highly available and scalable way. It has a flexible pricing model. The pricing method depends on how much capacity is used (pay-as-you-go. and the amount of data stored (storage cost. Amazon DynamoDB exposes its functionality through an API and provides SDKs for several programming languages (https://aws.amazon.com/dynamodb/faqs/#what-about-sdks. It supports a wide range of clients, including mobile devices, web applications, and web services.
What is Zendesk?
Zendesk is an online customer service software that helps customers communicate effectively with their customers. As of December 2014, it is used by more than 55,000 companies, including Hubspot, Burger King, and Tesla Motors. It's used to create a ticketing system where users can submit their questions about the product, request support, or send feedback. This information is sent to the ticketing system of Zendesk, which then sends an email to the customer service representative and attaches a log with all relevant information about the ticket, including the time it was submitted. This information can be accessed easily through Zendesk's website or its mobile app. Zendesk has been acquired by Zendesk Inc., a company in San Francisco, CA.Zendesk also offers a number of integrations with other services such as Box, Dropbox, Google Drive, Salesforce, MailChimp, Freshdesk, Twitter, Facebook, JIRA, GitHub, and many more (https://www.zendesk.com/apps/integrations.Zendesk also integrates with Amazon DynamoDB. The integration is done using Amazon S3. Using this integration, Zendesk users can use AWS Lambda to synchronize their Zendesk tickets with their Amazon DynamoDB tables.
Amazon DynamoDB and Zendesk have different purposes but both provide effective platforms for businesses. There are many ways these platforms can be integrated for better efficiency in everyday tasks. For example, if a company uses Zendesk for customer support inquiries, one would want to store all support requests in a database so they can be accessed easily by employees working on them later. One can use the Amazon DynamoDB integration provided by Zendesk to do this. Doing so will save time because employees won't have to look back at all previous records to find information needed about one specific ticket.
The process to integrate Amazon DynamoDB and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.
