Integrate Amazon CloudWatch with Zendesk Sell

Cloud computing has become the main way that businesses store their digital assets. It is cost effective and ensures that your data is safe. There are many services associated with cloud computing such as Amazon EC2, Amazon S3, and much more. One of these services is Amazon CloudWatch.

Amazon CloudWatch is an Amazon Web Services (AWS. top that helps you monitor your AWS resources. You can view metrics for those resources such as CPU utilization, disk utilization, and network utilization. This service also allows you to create alarms on metrics so that you can be notified if a metric exceeds a specified threshpd. Alarms that you create can then notify you via email or text-message. You can also set up notifications that will trigger notifications in AWS and Zendesk products and services. By using Amazon CloudWatch and Zendesk Sell together, you can create powerful workflows and notifications that will keep your sales team on track and improve sales efficiency.

Integration of Amazon CloudWatch and Zendesk Sell

With the integration of Amazon CloudWatch and Zendesk Sell, you gain the ability to create alarms on metrics such as number of customer contacts per hour, number of phone calls per hour, and average response time. These alarms can then trigger notifications through Zendesk Sell that will alert the sales team to issues and allow them to take action.

For example, if an agent receives a feedback rating of one star and below, the agent could receive a notification from Zendesk Sell to ask the customer if they have been contacted by a representative from the company. This type of notification will help respve issues faster and increase overall customer satisfaction.

Benefits of Integration of Amazon CloudWatch and Zendesk Sell

By integrating Amazon CloudWatch and Zendesk Sell, your business gains the ability to:

View metrics for your AWS resources

View metrics for your AWS resources View trends for all of your AWS resources with a single graph, instead of having to look at graphs for each resource separately

View trends for all of your AWS resources with a single graph, instead of having to look at graphs for each resource separately Create automated alerts on data points from various AWS resources

Create automated alerts on data points from various AWS resources Receive automatic notifications when a metric goes above or below a specified threshpd

Receive automatic notifications when a metric goes above or below a specified threshpd Use metrics from Amazon CloudWatch to trigger workflow actions in Zendesk Sell

By integrating Amazon CloudWatch and Zendesk Sell, you can create a powerful monitoring system that will help your business become more efficient. Instead of tracking every metric individually, you can now view all metrics in one place. You can then create automated alerts that will send notifications to your sales team when certain metrics go above or below a specified threshpd. If you already use Zendesk Sell, adding an integration with Amazon CloudWatch to your workflow will only make it more powerful.

The process to integrate Amazon CloudWatch and Zendesk Sell may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.